combatironapparel.com Anmeldelser 

Terrible customer service - same shirt same size two different prints fit wildly different.

A purchase from 9/2025 never arrived. Sizing on some clothing (athletic shorts) is wildly inaccurate. Customer service does not respond to multiple contacts, despite their claim of 24 hour response.

I’d give CMBT Iron Apparel negative stars if I could. Ordered a shirt and shorts from them. Shirt came (a bit smaller than expected from sizing chart but no big deal). Shorts never showed. I reached out, silence. Zero. Zip. Nada. Reached out 3 more times, nothing. I had to contact my card company and log a dispute. Don’t order from this company, they just take advantage of veterans. Customer service is nonexistent.

I wish I would’ve seen these reviews before I placed my order. I placed my order on May 12th and I still have not received my shirt. If I would have known that Amazon carried the shirt, I would have ordered it through Amazon.

It is ridiculous how slow this company is. Definitely, never doing business with them again.

Where to start ? Slow shipping ? Their site says they ship in 1-3 days, took them a week to get it out the door.

On May 7th my order was delivered, unfortunately I only received 3 or the 6 shorts I ordered, I began contacting their customer support immediately, 2 emails, 2 times of filling out their customer support request via their website, I text message and 1 phone call before I got a response.

That response was a link to start a claim, fill
Out email and order number; the result unable to start claim none of your items are eligible for return.

The worst part is on Sunday May 10th I ordered 4 shorts from a company in the United Kingdom, they are projected to be delivered on May 14th; 4 days to process the order, ship it, and deliver it; these folks can’t even get your order out the door in that time and they’re in this country, that’s pretty pathetic if you ask me

Wish it was lower. I ordered with them 7 days ago. A fanny pack and 2 pairs of shorts. After I got the conformation email I realized one pair of shorts was now a small instead of 2x and the other pair of shorts was the wrong design. I emediatly emailed ND asked if I could modify the order....
Of course with this company they send an automated response that someone would reach out within 24hours.
24 hours later I gave up and called them and got some customer service guy saying they only allow a 15 min exchange window from the time of order but that he would send it too a manager.
24 hours later I contacted them again just too basically get a, nothing we can do. Pay too send it back if you want too return the shit you cant and won't ware.
Now its been 6 days. Package has not even been processed.

Also all of their adds are ai cause their ceo is a chud

Terrible customer service. They say you have time to change your order or correct it but they will not answer the phone or emails. Horrible company. Run and warn anyone trying to do business with combat iron apparel

I placed an order and immediately saw one of the shirts was ordered in the wrong size so I reached out right away to make a change to the order. I was told it was too late (sent the email within minutes of placing order). Then it took 9 days to even process the order. Literally could have driven from coast to coast, physically changed the order, and made it home before they even processed my order. Would not recommend

Ordered a pair of shorts and the next morning realized I accidently selected the wrong size. Their cancelation policy on the website states an order can be canceled within 24 hours. It was around 17 hours later I emailed them asking to cancel the order so I can wait for the correct size to be in stock and order again. I was told you really only have 15 minutes after the order is placed to cancel. I told them it's fine I will just return them when I get them in. I did not realize I would be charged a restock fee. It has now been 7 days since the order was placed and it is still in "processing". I've already ordered shorts from another company, got the shorts, and worn the shorts before this company has even created a shipping label. I've opened a dispute with PayPal to get my refund and the order canceled.

Bought two hats over a week ago and they haven't shipped them! I tried canceling the order and they told me I couldn't do that because it wasn't within 15 minutes of the order being placed. That was 4 days ago and nothing has been done since. Do not buy from them as it's ridiculous.

I had high expectations for Combat Iron Apparel, but the experience fell short.

Communication is extremely poor. Multiple emails went unanswered, and there was no meaningful follow-up or support when trying to resolve a basic issue. That level of unresponsiveness makes it difficult to trust the company.

As for the product, the “woobie” was a major disappointment. The original design is a proven, functional piece of gear, but this version feels like a downgrade. The quality and construction don’t match the reputation or the name—it comes across as a low-grade blanket rather than something built to the standard people expect.

Between the lack of customer service and the drop in product quality, I wouldn’t recommend purchasing from them.

Well I ordered a pair of joggers on March 2 and after 3 delays I contacted customer service by email, because they don't have a phone number. They sent me the link to my order which I already had but never gave me a reason why the delay. The last update said March 13 and well as expected no package. And no updated delivery date. Georgia to Pennsylvania should take 3 to 5 days tops. Their website says they ship through usps or ups, but somehow amazon is involved. A refund has been requested however after reading some other reviews I feel as if I will never see it. As a veteran I like to support other veterans, but I will never support this company ever again.

Extremely disappointed with the deceptive practices here. I waited months for the Little Pecker Club Snapback to come back in stock. On January 22nd, I finally received the "back in stock" email and placed my order immediately.
By January 29th, I received a notification that a shipping label had been created. I thought it was finally on its way, but the tracking never moved past "Label Created." After waiting in silence for weeks, I reached out on February 18th only to be told that the item is—yet again—out of stock.
It is clear they are generating shipping labels for inventory they don't actually have on hand to make it look like they’ve fulfilled the order. This is incredibly misleading. I’ve now spent months waiting for nothing and am having to be refunded instead of the receiving the replacement items they keep trying to push. Save your time and money; their inventory management and shipping updates cannot be trusted.

Purchased a shirt at the Arnold from their booth. The person put what I thought was the shirt I picked into a bag but when I got home the next day I found out that they picked the wrong shirt. The shirt they picked had a disgusting phrase that I won't retype here. I reached out to customer service but they will not replace the shirt.

Ordered a shirt and 2 morale patches. After 3 plus weeks of waiting I reached out to their customer service and was informed the shirt that I ordered was out of stock. They offered 2 options - Replace with a similar item or store credit. I informed them that I was already not happy with the shipping delay and would rather be refunded. They replied that they were talking to management and would get back to me. I really liked the shirt and wanted to support a veteran owned business so I told them if they had a different size I would accept that and gift to a friend. The next message was auto generated that they refunded the shirt. The patches took a month to arrive. Terrible experience and from what I've seen on the web including claims on the Better Business Bureau they have a lot of issues. Buyer beware.

Does an actual person even work at this company? They have the shorts I ordered as well as the money I used to purchase said shorts. Can’t get anywhere trying to contact them. How sad, it’s not even about the money. It’s the fact they can do whatever they want to their customers and get away with it. Stealing. Unfortunately I’m reading all the horrible reviews after the fact it happened to me.

Company claims to have 100% satisfaction guarantee, however when you notify them of a defective product they totally blow you off. Horrible customer service.

I ordered three jackets for Christmas gifts in october. Once opened my children who are teachers realized there are rifles all over them and they cannot wear them to school. I immediately contacted the company and was told they have a 30 day return policy. I asked if they extended for christmas as the items were for that holiday gifts and most companies extend. They said we have a 30 day return policy thank you for contacting us. Being a veteran I am disgusted that a company stating it is veteran run could be so inconsiderate and lack total customer service. Find another company that actually cares about their customers. This one does not.

Ordered a fanny pack in late November. Received a BACKPACK December 18th. Got a return label and shipped it back the next day. Have heard and seen nothing since. Often we see veteran owned and feel like we want to help. We need to realize that even veterans can be garbage people too.

I have ordered from this company two×1 time last year and one time on December 13th. When I completed the order, it said it would be delivered in 3 to 5 days. I have reached out to them five or six times via email and the only responses that I get are we take two days to reply to emails.

I have to go through the Shop app to get any tracking information but nothing comes up and then finally just two days after Christmas I got shipping information that leads to a blank page from Amazon and it doesn’t have any tracking information whatsoever. It has been over three weeks since I made this order and this company makes you feel like they don’t give a shit about their customers. They guaranteed a 3 to 5 day delivery and it’s been three weeks going on four weeks. Their customer service sucks.

You’re number one priority is your customers in any business it doesn’t matter if you make nice gear or the best gear in the world if you’re priority is not your customers and delivering exactly what you say you’re going to deliver then you’re not gonna retain customers.

As much as I did like the shorts that I purchased last time from them, I will never order anything again from them unless they change how their processes are because if you tell me 2 to 5 days in delivery and it’s been three weeks that is 100% unacceptable.