On 18th September, Order UK59016, I ordered a pair of slip on trainers after receiving a different pair a few weeks before as a gift which were so comfortable. I couldn’t believe that they were delive... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Online shop was easy to follow, fast delivery, came quicker than expected. Order #UK59215. Comfortable shoes, and sizing is as expected. Will be using the online shop again in the future.
I have been buying Cole Haan shoes for a while now, the trainers that look like dress shoes are great for work where you are walking around all day. The good quality means they wear out rather than... Se mere
Virksomheden har svaret
I bought my first pair in a shop in Toronto on the recommendation of a friend. They were very comfortable and good value. Was very happy happy to discover you can buy them online in the UK. Have bough... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Cole Haan is a global performance lifestyle brand serving always-connected, active professionals with innovative footwear and lifestyle accessories. With a 90-year heritage, Cole Haan infuses its products with time-honored craftsmanship and modern innovation, making footwear and lifestyle accessories that customers wear from work, to workout, to weekend. Cole Haan’s mission is to inspire customers to live extraordinary lives.
Kontaktoplysninger
Suite 1, 3rd Floor, 11-12 St James Square, , SW1Y 4LB, London , Storbritannien
- contact@colehaan.co.uk
- colehaan.co.uk
4,6
Fremragende
700 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 78 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Really happy with the quality and fit
Really happy with the quality and fit. Decent price . Leathers nice n soft .
12. april 2026
Uopfordret anmeldelse
Besvarelse fra Cole Haan UK
Hello Rob,
A thousand thanks for the wonderful review, we truly appreciate it. So happy to hear that you're loving the shoes, we hope they treat you well!
Many thanks and all the best,
The Cole Haan UK Team
Fast Delivery, Beautiful Shoes, and Brilliant Support
Order UK51966
This was my first time ordering from Cole Haan, but it will definitely not be the last.
First of all, the order arrived very quickly, and I received regular communications and updates throughout, which was reassuring. The shoes were amazing, of excellent quality, exactly as expected, and were safely packed to retain their shape.
In addition, after placing the order, I realised I had forgotten to apply a 10% spring promo discount that was available at the time. I emailed them within minutes, and within a day I received a response confirming that the 10% would be refunded—and it was.
Overall, from product quality to customer service, the experience was excellent.
2. april 2026
Uopfordret anmeldelse
These shoes are incredibly comfortable
These shoes are incredibly comfortable, with great cushioning and a stylish look that really makes it feel like you’re walking on clouds. My feet stay happy all day, and I’d definitely recommend them to anyone who wants both comfort and style.
8. april 2026
Uopfordret anmeldelse
4th pair and still very happy
I like the quality and the fit of CH shoes very much. So comfortable on and always look good too. I have purchased 4x pairs in the last 18 months and would recommend you give them a try if you see a design you like.
4. april 2026
Uopfordret anmeldelse
Order Ref UK52015
Order Ref UK52015 - Men's. Coated Cotton Rain Jacket
Worth every penny plus added bonus on the discount . Fits perfectly and excellent quality . Arrived on time and excellent delivery and packaging .
Will definitely order again . Highly recommended.
1. april 2026
Uopfordret anmeldelse
Great Service, great shoes!
The service from the beginning of the transaction to the receipt of my shoes was excellent. Simple to use website, great communication whilst my shoes were in transit, super quick delivery and a great pair of shoes now in my possession. I just love Cole Haan shoes!
26. marts 2026
I ordered my chosen shoes and looked…
I ordered my chosen shoes and looked forward to them arriving. They were well packaged and arrived on time. They looked exactly as they did on-line and were very lightweight, however when I tried them on they were far too big for my feet. All shoes I currently wear are all size 9, however these shoes seem more like a size 10. Unfortunately I have sent them back and await a refund.
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra Cole Haan UK
Hello Stephen,
Thank you for taking the time to share your experience. We are sorry to hear that the sizing of the shoe did not meet your expectations, though we're glad you were able to take advantage of our free returns. We will be sure to get that processed swiftly for you.
If you ever need recommendations with fittings or anything else, feel free to get in touch with us at contact@colehaan.co.uk - we'll be happy to answer any and all queries.
Thank you again, we hope to see you online in the future!
Warm Regards,
The Cole Haan UK Team
Just love these shoes
Just love these shoes. Their soles are incredible. Like walking on air right from the getgo.
And great value too.
18. marts 2026
Uopfordret anmeldelse
Excellent & Professional Customer Support Services
I experienced a small defect in my first Cole Haan pair of shoes. I contacted customer service for a feedback and complained about the case. Cole Haan customer support team were very responsive and offered me multiple options to sort the problem. I had a replacement pair delivered to my doorstep in less than 24 hours.
I ended up happy about both the support I got and my new CH shoes.
Many thanks to Cole Haan for handling this complain in a very professional and satisfactory way.
19. marts 2026
Uopfordret anmeldelse
Greatly happy with my order
Greatly happy with my order
I must say that literally own 10 pairs of shoes and all are Cole haan.
This time I ordered online for the first time and the costumer service was fast and very responsive! 5 starts service
I purchased Men's ØriginalGrand 2.0 Wingtip Oxfords SKYWEAVE
Very sporty shoes yet a bit elegant.
Surprisingly light and seems to be very resistant.
5 starts product
13. marts 2026
Uopfordret anmeldelse
Great website and quick delivery
Great website and quick delivery, I got a discount being a first time buyer.
Sadly the shoes have not been as comfortable as I was lead to believe they are and I have had to wear my old shoes today as they made my heals sore yesterday. What a shame, I was hoping for complete comfort.
10. marts 2026
Uopfordret anmeldelse
I bought my first pair of CH shoes and…
I bought my first pair of CH shoes and they arrived within a few days. The quality looks excellent and they are very comfortable ORDER UK50696
27. februar 2026
Uopfordret anmeldelse
The sizing feature on the UK website is…
While we love the products, unfortunately, the sizing feature on the UK website is confusing. I ordered the US size as indicated. They sent 1 size larger, and I now have no way to reapply the discount or recover the expedited shipping expense
24. februar 2026
Besvarelse fra Cole Haan UK
Hello Heidi,
Thank you for taking the time to share your feedback. We are sorry to hear of any confusion caused by our sizing. Please note that all of our shoes arrive with a US size on the inside of the product, but we offer UK and EU equivalents to these sizes with the UK size being the default option.
We can see that you ordered a UK 10.5 (a US 11.5), which would arrive with an '11.5 M' on the product. If this is not the size that you wanted, you're more than welcome to take advantage of our free returns service so that you can receive a refund. We'll be in touch shortly with a discount code for your next order.
We hope this helps and look forward to seeing you online in the future.
Many thanks,
The Cole Haan UK Team
High price, bad product
The price is incredibly high and the quality is poor. The customer service is pathetic and the delivery is the worst. Don’t buy again; Skechers is a much better option than Clark.
26. februar 2026
Uopfordret anmeldelse
Besvarelse fra Cole Haan UK
Hey Raza,
Thank you for taking the time to share your feedback, though just checking - is this perhaps a review for a different brand (Clarks)?
We can see your recent order and communication with us. The parcel took 2 days to reach you and the email from yourself in the late evening was followed up first thing in the morning, and followed by a check up the next day.
If it was not a mistake and you are unhappy with your recent order, you are more than welcome to take advantage of our free returns service. Our return page can be found on our website or you can reach out to us on email if you need a hand with this.
Many thanks,
The Cole Haan UK Team
great best shoes i have ever had
15. februar 2026
Uopfordret anmeldelse
Brand for Life
Browsing through the page is so easy. Once ordered, delivered the next day. Shoes are so light and comfortable to wear. Found brand that I will stick for life!
Order Number UK50357
16. februar 2026
Uopfordret anmeldelse
Simply the best!
I have been familiar with brand since I went to their store in NY 15 y ago.
Shockingly they still don't have standalone store in Uk.
Ordering online is sometimes hit and miss, due to sizing . However I have managed to buy online over 10 + pairs by now.
The quality is amazing, comfort, styles are superb. They design shoes for the feet. Not just make some shoes.
Speed for the delivery is excellent.
The website tend to offer smaller range of sandals than USA stores?
And the range is odd , who wants to wear mules or very high heels?
Even if I am not looking to buy new shoes I will browse their website and locate my next purchase.
I would love to work for this brand.
11. februar 2026
Uopfordret anmeldelse
Great variety of designs to choose from…
Great variety of designs to choose from on their website.
The delivery was swift and quick. I love the product. Comfortable yet stylish
9. februar 2026
Uopfordret anmeldelse
Dette er Trustpilot
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