On 18th September, Order UK59016, I ordered a pair of slip on trainers after receiving a different pair a few weeks before as a gift which were so comfortable. I couldn’t believe that they were delive... Se mere
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Se, hvad kunderne siger
Online shop was easy to follow, fast delivery, came quicker than expected. Order #UK59215. Comfortable shoes, and sizing is as expected. Will be using the online shop again in the future.
I have been buying Cole Haan shoes for a while now, the trainers that look like dress shoes are great for work where you are walking around all day. The good quality means they wear out rather than... Se mere
Virksomheden har svaret
I bought my first pair in a shop in Toronto on the recommendation of a friend. They were very comfortable and good value. Was very happy happy to discover you can buy them online in the UK. Have bough... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Cole Haan is a global performance lifestyle brand serving always-connected, active professionals with innovative footwear and lifestyle accessories. With a 90-year heritage, Cole Haan infuses its products with time-honored craftsmanship and modern innovation, making footwear and lifestyle accessories that customers wear from work, to workout, to weekend. Cole Haan’s mission is to inspire customers to live extraordinary lives.
Kontaktoplysninger
Suite 1, 3rd Floor, 11-12 St James Square, , SW1Y 4LB, London , Storbritannien
- contact@colehaan.co.uk
- colehaan.co.uk
4,6
Fremragende
700 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 78 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Range and quality
I have been looking for a shoe that meets in the middle of formal and casual for my holiday this year and struggled before I found Cole Haan. I love the shoes I have ordered and cannot wait to step out in the Italian sunshine in them. The delivery was quick, the quality looks good but the thing that stands out is the range of shoes they have. My first purchase but definitely wont be my last. Excellent.
8. maj 2026
Uopfordret anmeldelse
Mens GrandPro Luxe Slip-on Stichlite.
Mens GrandPro Luxe Slip-on Stichlite.
I mistakenly thought the shoe would be the same as Quick-on range as in slip on while standing. Unfortunately slip on range have a soft back and you have to assist them on to your foot, disappointed.
Quality and comfort excellent as usual although I will not be buying this range again.
6. maj 2026
Uopfordret anmeldelse
Fanastic
From registering, to ordering, to receiving a great experience, and to top it all, the golf shoes are fantastic quality and so comfortable, they feel like a pair of worn-in slippers, i will be buying more
7. maj 2026
Uopfordret anmeldelse
Great website
Great website. Very speedy delivery. Good communications and a great product
3. maj 2026
Uopfordret anmeldelse
Great Quality and customer service
Great Quality and customer service. I love these shoes! Comfort is excellent and I will not purchase any different brand again. But I said this when I got my first CH pair 3 years ago and it still looks really good condition.
10. maj 2026
Uopfordret anmeldelse
UK53137 - Nice shoes
I recently purchased a pair of shoes, order number UK53137, and overall I am very happy with the product.
The shoes are excellent quality, lightweight, stylish, and very comfortable. Delivery was also very fast, so both the product and shipping experience deserve 5 stars.
The only issue I noticed is that the leather creates some friction when walking, causing an unpleasant squeaking noise, almost like a stuck door. I contacted customer support via chat at around 4:30 pm to ask what I could do to stop the noise. They informed me that support was available only until 5:00 pm, but even after waiting until 5:10 pm, I did not receive a clear answer or solution.
So, in terms of the shoes themselves, I would give 5 stars. Delivery was also 5 stars. However, the chat support experience could definitely be improved, especially when a customer contacts support before closing time and still does not receive proper assistance.
1. maj 2026
Uopfordret anmeldelse
Great product
Great product, great look…. This coupled with immense customer service.. Has made Cole Haan my go to place for footwear.
2. maj 2026
Uopfordret anmeldelse
Excellent quality delivered promptly
25. april 2026
Usain Bolt
Talk about quick! I ordered my latest pair Thursday evening and they were with me before lunch on Friday. Clearly, it's very easy to use the site and there were no hitches,,,as usual.
Another brilliant pair of shoes, this time slip-ons with visible laces - bangin'!
23. april 2026
Uopfordret anmeldelse
Great website ordered with ease
Great website ordered with ease, quick delivery great product and very comfortable, would recommend.
28. april 2026
Uopfordret anmeldelse
Great service and shoes
Great looking shoes - arrived really quickly. - had some great comments. - will order another pair soon
14. april 2026
Uopfordret anmeldelse
Besvarelse fra Cole Haan UK
Hiya Geoff,
Thank you for the kind words, it is great to hear the shoes arrived quickly and are already turning heads! Always good to know they are making the right first impression.
We really appreciate you taking the time to share this, we look forward to seeing you online again soon!
Warm regards,
The Cole Haan UK Team
Great quality and super comfortable.
Great quality, exactly as described and super comfortable. First time purchase and very happy.
Delivery was super quick and efficient and most importantly, the sizing is very accurate.
22. april 2026
Uopfordret anmeldelse
Besvarelse fra Cole Haan UK
Hiya Simon,
A thousand thanks for the wonderful review, we really appreciate you taking the time to share it! Delighted to hear the quality, comfort and sizing all landed as they should, especially on a first purchase.
Great to know delivery hit the mark too, we look forward to seeing you online again soon.
Many thanks and all the best,
The Cole Haan UK Team
Very happy with service
Totally awesome. Sent a stock enquiry email. It got replied the next day, with clear info, showing the person who replied actually read my original message and didn't just send a copy and paste response (something that happens way too much these days). Shoutout to Bobby for having his head on his shoulders.
Based on that interaction I went ahead and ordered a couple of pairs of shoes.
Order was shipped out next day.
Order was received the day after that.
Overall very happy with service, communication and the actual shoes themselves. Shame more companies can't be run as well as this.
7. april 2026
Uopfordret anmeldelse
Besvarelse fra Cole Haan UK
Hello there,
Thank you so much for taking the time to share such a detailed review, we really appreciate it! It is great to hear your enquiry was handled properly and that the response felt considered rather than just a template, we believe that's exactly how it should be.
We're delighted to know that this left a great impression and that you went on to place an order. Even better to hear that the delivery experience went smoothly and the shoes themselves lived up to expectations!
We truly treasure your kind words about the wider experience as well, it means a lot. We hope to see you online again in the future!
Many thanks,
The Cole Haan UK Team
Best slip on sneaker anyone can get
I got the slip on sneakers in white color, I opted for a half a size down as they tend to be a bit big .
Most comfortable and stylish shoes ever.
Will get another color for sure .
16. april 2026
Uopfordret anmeldelse
Besvarelse fra Cole Haan UK
Hi Omar,
Thank you for taking the time to share your thoughts, we really appreciate it. Great to hear you are enjoying the comfort and style, that is exactly what we aim for.
Many thanks for the note on sizing, it is always helpful for others considering the same pair.
We look forward to seeing you online again when you are ready for that next colour.
Best Regards,
The Cole Haan UK Team
1st experience with Cole Haan
Ordering was easy and delivery fast.
13. april 2026
Uopfordret anmeldelse
Besvarelse fra Cole Haan UK
Hello Sian,
Thank you for taking the time to share your first experience with us, we really appreciate it. Great to hear ordering was straightforward and that delivery was nice and quick.
We hope you're enjoying your shoes and we look forward to seeing you online again in the future!
Kind Regards,
The Cole Haan UK Team
I bought shoes that didn't fit me
I bought shoes that didn't fit me, and the quality leaves much to be desired. I sent the package back 15 minutes after receiving it. I haven't received a refund, and they're not replying to my emails. Be careful before dealing with this company, if you can call it that.
31. marts 2026
Uopfordret anmeldelse
Besvarelse fra Cole Haan UK
Hi Roman,
Thank you for your feedback. We are sorry to hear that your experience with us did not meet expectations, both in terms of the product and the service you received.
We would like to clarify the timeline of your contact with us. Your first message was sent on Sunday 29th outside of office hours, and we responded the following morning when we were back in. You then contacted us again on the evening of Wednesday 15th, and we replied the next morning on Thursday 16th.
Your return has been received and processed in line with our policy, and your refund has now been issued. A confirmation email has also been sent. If this or any other communication from us have not come through, please do check your junk folder.
We appreciate you taking the time to share your experience and hope this resolves the matter.
Warm regards,
The Cole Haan UK Team
I highly recommend Cole Horn my wife…
I highly recommend Cole Horn my wife and I have a number of pair of shoes and trainers.
5*
ORDER UK43611
2. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Cole Haan UK
Hello Mike,
thank you for taking the time to share your feedback. We're delighted to hear that you and your wife are enjoying your shoes! Thank you so much for the support, we truly appreciate it.
All the best, we look forward to seeing you online in the future!
Warm Regards,
The Cole Haan UK Team
Really nice golf shoes and arrived…
Really nice golf shoes and arrived promptly. Would recommend.
9. april 2026
Uopfordret anmeldelse
Besvarelse fra Cole Haan UK
Hey Peter,
Many thanks for your lovely review. We're so happy that you're enjoying the golf shoes and that you had a positive delivery experience.
Thank you again, we wish you all the best.
Best Regards,
The Cole Haan UK Team
Besvarelse fra Cole Haan UK
Hello Yeukai,
Thank you so much for sharing your thoughts with us! We're really pleased to hear that you're loving our products, it means the world to know that!
All the best, we hope to see you online again soon.
Kind Regards,
The Cole Haan UK Team
Great purchase
Ive recently purchased the Men's GrandPrø Luxe Slip-On Trainer in blue and i love these trainers.
Look smart and really comfortable.
I'd say that the sizing is slightly larger than expected as wouls normally go for 11.5 uk but the 11s were a great fit.
Would recommend and would buy from ColeHaan again as delivery was nice and quick.
4. april 2026
Uopfordret anmeldelse
Besvarelse fra Cole Haan UK
Hiya Robert,
Many thanks for your order and for sharing your experience with us, we really appreciate that. We're so happy to hear that you like the look and feel of the Luxe's!
Thank you for the feedback on the sizing, we'll be sure to take that on board.
A huge thanks for the recommendation, we look forward to seeing you online again soon.
Kind Regards,
The Cole Haan UK Team
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