Coco & Eve Anmeldelser 

1.319
•
TrustScore 2 ud af 5

2,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Hi. I ordered Coco and Eve volumising shampoo and conditioner from Coco and Eve website. Unfortunately, the product didnt reach me as it was in Custom clearance and believing that it will reach. I pat... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Bought shampoo gift sets direct & they were on 3 for 2 in boots. So decided to return and get a refund. GOODLUCK!!! Customer service take an age to reply and when they do you are given a list of... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I absolutely adore coco & eve sun oils & decided to try the aftersun care too. Sadly there was a mix up with the delivery through no fault of coco & eve. Their customer service was superb & they kept... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I've been losing so much hair since I started using Coco & Eve mask. I don't know if it's a coincidence or if I'm using too much of it but the shedding seems to get worse after each time I use it and... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Hårproduktbutik

Oplysningerne kommer fra forskellige eksterne kilder

With 13 Beauty Awards to our name, we are passionate about ALL beauty, especially Bali Beauty. All our products have our signature raw virgin coconut and powerful tropical Balinese ingredients to create the most innovative products in the beauty sphere.


Kontaktoplysninger

2,0

Under middel

TrustScore 2 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 57 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,0

Alle anmeldelser

(1.319)

49 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Hair never looked better!

I LOVE COCO & EVE products! I used to be blonde but now brunette. My hair is very damaged from being blonde. It’s taking a long time to grow it out so all I can do in the meantime is to keep treating my hair.
My hair has never felt softer since using the Hair Mask and Bond Building Pre Shampoo.
I’ve had so many compliments since using these products as my hair looks in better condition and isn’t so dry on the ends!

Just purchased the shampoo and cond also,
Can’t wait to try them out!

Quick delivery on my orders and had no problems

24. maj 2024
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Besvarelse fra Coco & Eve

Hello there! Thank you for your time sharing your review. Your feedback is definitely important to us, and rest assured that it will be shared with our Coco & Eve team. If you have questions about our products, you can always reach us by clicking this link https://bit.ly/CE_HelpIsHere or through any of our social media channels (Facebook, Instagram, and TikTok)

Bedømt til 1 ud af 5 stjerner

Poor quality products

Poor quality products, very overpriced and none of their promises come true. I used to use a super cheap mousse tan from Savers and I thought I'd treat myself to Coco and Eve as it promised no patchiness, no fake tan smell etc. Not only did it clog all my pores, but it is incredibly patchy despite correct application and worst of all it absolutely stinks...to the extent that my work colleagues all commented on it... mortified! I contacted customer services and they said I can pay for postage to send it all back for a refund, right so that's around £8 for tracked postage....on top of the £35 spent plus th delivery I paid to get it in the first place. Honestly, save your money it's not worth it and the models you see will all be influencers being sent free products in exchange for raving about their products.

3. maj 2024
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Besvarelse fra Coco & Eve

Thank you for your time sharing your review. Your feedback is definitely important to us, and rest assured that it will be shared with our Coco & Eve team. We are truly sorry to hear that you had a less-than-pleasant experience with our Sunny Honey. We're very determined to help you out here! Kindly contact us here so we can further assist you: https://bit.ly/CE_HelpIsHere

Bedømt til 2 ud af 5 stjerner

Selbstbräuner stinkt unterirdisch!

Gibt mittlerweile bessere Selbstbräuner. Finger weg davon. Es stinkt so unangenehm. Vergleichbar mit Hamster Urin. Kein Scherz. An sich hat die Bräune gut gedeckt und hält 6 Tage. Manchmal aber hat es mega viele Flecken gemacht, egal wie gründlich man das Produkt aufgetragen hat. Und immer wieder hat meine Haut wie ausgetrocknet ausgesehen, egal wie oft ich meine Haut eingecremt habe! Habe es ein halbes Jahr benutzt, da ich davor sonst keine Produkte kannte. Jetzt habe ich eine neue Marke entdeckt und bin so froh, dass ich diesen unangenehmen Geruch los bin. Stinkt nicht, macht keine Flecken und hält auch eine gute Woche für dasselbe Geld!

7. juni 2023
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Besvarelse fra Coco & Eve

Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Bewertung zu teilen. Ihr Feedback ist uns auf jeden Fall wichtig und Sie können sicher sein, dass es an unser Coco & Eve-Team weitergegeben wird. Es tut uns wirklich leid, dass Sie mit unserem Sunny Honey ein weniger angenehmes Erlebnis hatten. Lassen Sie uns dabei helfen, die Dinge für Sie besser zu machen! Schreiben Sie uns eine Nachricht an: https://bit.ly/CE_HelpIsHere

Bedømt til 5 ud af 5 stjerner

Great products and Customer Service

I wasn’t going to write a review but to be totally honest, their customer service was so good I felt compelled to. I’m not sure why other people haven’t had a good experience but all I can say is, my problem was sorted out with within 3 days, they were efficient, kind and dealt with it professionally. The products are amazing,I’ve used all the brands over the years and this is one of my all time favourites . I’d recommend Coco and Eve without hesitation. ⭐️⭐️⭐️⭐️⭐️

6. maj 2024
Uopfordret anmeldelse
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Besvarelse fra Coco & Eve

Hello Linda! Thank you so much for sharing your wonderful review here! It is always our pleasure giving the best possible customer service to our customers! We're very glad that you appreciate what we do! You know where to reach us if you need assistance! ❤

Bedømt til 1 ud af 5 stjerner

Don’t recommend this tan

Unfortunately the worst self tanner I’ve ever used 😞
I was looking for something that dried quickly and wasn’t tacky or smelly.
Coco and Eve failed in all of the above. So tacky, took AGES to dry, marked bedding, smelled quite strong.
The worst part though is how drying it is, it sucked every bit of moisture from my skin, so dry my skin felt tight and itch.
Day 6 now and I look like a loaf of tiger bread!
Very very disappointed and wouldn’t recommend.
I prepared my skin for tanning (I ran very regularly).
Big no from me 😞
Wish I’d read these reviews first

28. april 2024
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Besvarelse fra Coco & Eve

Hello there! Thank you for your time sharing your review. Your feedback is definitely important to us, and rest assured that it will be shared with our Coco & Eve team. We are truly sorry to hear that you had a less-than-pleasant experience with our Sunny Honey. We'd like to help make things better for you; kindly message us at https://bit.ly/CE_HelpIsHere

Bedømt til 1 ud af 5 stjerner

I was going to buy some tan from the…

I was going to buy some tan from the site but decided against it. I have been bombarded with emails every day, and now text. I suggest you don't give them your details.

15. april 2024
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Besvarelse fra Coco & Eve

Thanks for raising this here! We're eager to look this up with you to resolve! Kindly drop us a message here for further assistance https://bit.ly/CE_HelpIsHere

Bedømt til 1 ud af 5 stjerner

Disappointing Experience

I ordered from their website a week ago. A few days ago I noticed that my products from Coco and Eve hadn’t shipped,( Their website states 3-5 business day shipping) and since I had ordered from another company the same day and their product was shipped and almost to me decided to check into it. I have reached out to them twice via website and on social media as well.They still haven’t contacted me. The website states that they will get back to you within 48 hours which they have failed to do. Pretty disappointing experience with this company so far.

9. april 2024
Uopfordret anmeldelse
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Besvarelse fra Coco & Eve

Hello there! Thanks for sharing this! Definitely not the experience we want a valued customer like you to have! No worries, let us help you sort this out - kindly contact us at https://bit.ly/CE_HelpIsHere

Bedømt til 1 ud af 5 stjerner

First and Last Order with Coco & Eve!

First order with Coco and Eve, and they’ve sent me the wrong product. I ordered one item, how hard is it to get right?

They have a chat function on the website, but no one to chat to - just an automated robot that didn’t understand anything I said, not even “incorrect item received” or “wrong product” or “problem with order”.

I’ve sent an email and yet to receive a reply, and I will be fuming if the expectation is that I go out of my way to return this incorrect and (for me) unusable product and then have to wait for my correct product to be delivered, because that means this will have cost me more time and money (travelling to return it and waiting for my actual order to arrive) than I agreed to spend (which was the price of the product I actually ordered + delivery). Why should I bear the cost of Coco & Eve’s mistake?

15. april 2024
Uopfordret anmeldelse
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Besvarelse fra Coco & Eve

Hello there! We appreciate your time sharing this here and apologies for the inconvenience. We see that you've already been assisted with the team to send your correct shade of Sunny Honey and your replacement is on its way. You don't have to worry returning the wrong items you received, you can keep them as our extended token of apology. If ever you have concerns, do contact us via https://bit.ly/CE_HelpIsHere or any of our socials.

Bedømt til 5 ud af 5 stjerner

It was the best Shampoo and Conditioner…

It was the best Shampoo and Conditioner I had. Brings life to my hair making it shinier and healthier.

1. april 2024
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Besvarelse fra Coco & Eve

Hello there! Thank you so much for your kind words and feedback to our Shampoo & Conditioner! May your hair continue to shine!

Bedømt til 2 ud af 5 stjerner

Overpriced and nothing special

I got the hydrating shampoo and conditioner set for £44 (each bottle is only 250ml). So super expensive. Does not smell nice, tiny amounts for the price and honestly I can’t say it’s made my hair any more hydrated than a high street brand would (ie not!) I won’t buy again

5. april 2024
Uopfordret anmeldelse
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Besvarelse fra Coco & Eve

Thank you for your time sharing your review. Your feedback is definitely important to us, and rest assured that it will be shared with our Coco & Eve team. Let us help make things better for you by contacting us at https://bit.ly/CE_HelpIsHere

Bedømt til 5 ud af 5 stjerner

Great customer service 💖

Great customer service that takes a good care of the clients. Highly recommend

2. april 2024
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Besvarelse fra Coco & Eve

Thank you for your time sharing your review. Your feedback is definitely important to us, and rest assured that it will be shared with our Coco & Eve team!

Bedømt til 1 ud af 5 stjerner

Very disappointed

Very disappointed. The mousse went on uneven and patchy and didn’t look any different when I washed it off. It came off on absolutely everything bedding, clothing and towels. Not at all what I expected for such an expensive product. Very poor quality. I definitely won’t be using it again.

21. marts 2024
Uopfordret anmeldelse
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Besvarelse fra Coco & Eve

Thank you for your time sharing your review for our Sunny Honey and very sorry to hear it did not perform to your expectations. Your feedback is definitely important to us, and rest assured that it will be shared with our Coco & Eve team. There could be a lot of other factors as to why this happened - let's discuss this and see how we can help make things better for you! Feel free to contact us at https://bit.ly/CE_HelpIsHere

Bedømt til 1 ud af 5 stjerner

Tanning oil - Not for fair skin

I bought the tanning oil after reading the positive reviews and advert pop ups.

I would not recommend this product for people with fair skin. I applied liberally and frequently as directed and got burnt.

I do not trust this is SPF 30

27. marts 2024
Uopfordret anmeldelse
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Besvarelse fra Coco & Eve

Hello there! Thank you so much for sharing your review with us and sorry to hear our Tan Boosting Body Oil did not perform to your expectations. Our Tan Boosting Body Oil indeed has SPF30 which provides sun protection for 1-2 hours just enough to get your tan! If you're planning to stay under the sun longer or wants to go for a dip, we advise to re-apply the body oil to continue getting protection from the harmful UV rays and avoid getting burnt. Feel free to contact us if you need further assistance: https://bit.ly/CE_HelpIsHere

Bedømt til 2 ud af 5 stjerner

Lost & damaged products

I order from coco and eve regularly, the last 4 orders my parcels have gone missing… taking 1-2 weeks to deliver and the products come damaged😳
Very disappointed.

1. marts 2024
Uopfordret anmeldelse
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Besvarelse fra Coco & Eve

Hello Bella! Thanks for sharing your review here and apologize for the inconvenience. In case this hasn't been resolved yet, kindly contact our customer service team at https://bit.ly/CE_HelpIsHere for assistance

Bedømt til 5 ud af 5 stjerner

Nach Jahren endlich DEN selbstbräuner gefunden!

Ja, Ja, Ja. Ich sags euch wies ist. Ich bin zufällig auf Amazon auf das Paket gestoßen mit dem Brush, Handschuh und dem Selbstbräuner.

Lieferung 1A, schnell, unkompliziert und alles war hochwertig verpackt, nichts kaputt top!

Der selbstbrauner zieht schnell streifenfrei ein, riecht auch nach einer einwirkzeit von 4-5 stunden nicht chemisch oder muffig so wie manch andere aus der Drogerie und er hat eine schöne dunkle farbe!

ich liebe den garnier selbstbrauner von dm sehr und der von Coco und Eve kommt aufjedenfall mit zu den Lieblingen!

Tolles preis leistungsverhältis. danke! <3

15. marts 2024
Uopfordret anmeldelse
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Besvarelse fra Coco & Eve

Bedankt dat u de tijd heeft genomen om ons een recensie te schrijven. Jouw feedback is zeker belangrijk voor ons en je kunt er zeker van zijn dat deze gedeeld zal worden met ons Coco & Eve-team. Als u vragen heeft over onze producten, kunt u ons altijd bereiken door op deze link https://bit.ly/CE_HelpIsHere te klikken of via een van onze sociale mediakanalen (Facebook, Instagram en TikTok)

Bedømt til 1 ud af 5 stjerner

Complete Con - Do not buy

I was about purchase the exfoliating bundle (which you need to do separately). Which amounted to £48. I accepted the 10% discount and when I put it in, it took £1 off. Coco and Eve for your calculations 10% is £4.80. Oh but it doesn't end there. You also get a FREE Gift worth £8...... Wait what? However, when you select this they add on £1 to your bill, that's not free at all.

Absolute Con. Will not be buying or recommending......made me laugh though.....So thanks for that.

14. marts 2024
Uopfordret anmeldelse
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Besvarelse fra Coco & Eve

Hello! Thank you so much for sharing this and apologies for the inconvenience! Depending on the terms & condition, there are promos and discounts that can't be used together. We can definitely help you check this by contacting our customer service team via https://bit.ly/CE_HelpIsHere. If possible kindly include screenshots to help us look into it further!

Bedømt til 5 ud af 5 stjerner

Tanning mousse the best I have ever used …

Tanning mousse the best I have ever used. I am on my second bottle and I wouldn’t use any other product now.
The colour is really good and the smell far nicer than any other product.
I would definitely recommend this product

1. februar 2024
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Besvarelse fra Coco & Eve

Thank you for taking the time in writing us a review. Your feedback is definitely important to us, and rest assured that it will be shared with our Coco & Eve team. We are truly glad to hear you love our Sunny Honey Bronzing Foam! If you have questions about our products, you can always reach us by clicking this link https://bit.ly/CE_HelpIsHere or through any of our social media channels (Facebook, Instagram, and TikTok)

Bedømt til 1 ud af 5 stjerner

Not worth the money

Not worth the money! The hair mask is ok, I have blonde highlights and the shampoo and conditioner did not sit well on my hair! Paid £60 for the whole lot and it's a waste of money tbh.

I will stick to JF is way better on my highlighted hair.

1. marts 2024
Uopfordret anmeldelse
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Besvarelse fra Coco & Eve

Hello there! Thanks for sharing your feedback for our products! Don't hesitate to contact our customer service team via https://bit.ly/CE_HelpIsHere -- we'd like to hear more about your experience with them so we can help make things better for you!

Bedømt til 1 ud af 5 stjerner

The tan was sadly so splotchy

The tan was sadly so splotchy
I got the mini bc it’s so expensive and when I receive it didn’t pump foam just liquid and it was black/green and when applied to skin, so splotchy and dried almost immediately so didn’t run in well.
I don’t recommend this and I don’t think I’ll order another probs try a diff brand.

27. februar 2024
Uopfordret anmeldelse
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Besvarelse fra Coco & Eve

Hello there! Thank you for your time sharing your review. Your feedback is definitely important to us, and rest assured that it will be shared with our Coco & Eve team. We'll help you fix your Sunny Honey - contact our customer service team via https://bit.ly/CE_HelpIsHere with your order number and more details about your experience

Bedømt til 2 ud af 5 stjerner

Dull, dirty frizzy hair

My products came in good time, and they smell lovely. But this unfortunately is where the positives stop.
My hair feels dry and dirty, and heavy. I thought perhaps I just needed to wash it twice. But I have done that now and still it doesn’t feel clean.

I also only wash my hair 2 x a week and I saw on the bottle it says to wash daily. That may be because it doesn’t clean the hair well enough to stretch a few days without washing.

I will sadly be tossing the product 😢

24. februar 2024
Uopfordret anmeldelse
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Besvarelse fra Coco & Eve

Hello there! Thank you for your time sharing your review and very sorry to hear that our products did not perform to your expectations. Let us help you look into this further by contacting our customer service at https://bit.ly/CE_HelpIsHere

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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