Coco & Eve Anmeldelser 

1.319
•
TrustScore 2 ud af 5

2,0

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Hi. I ordered Coco and Eve volumising shampoo and conditioner from Coco and Eve website. Unfortunately, the product didnt reach me as it was in Custom clearance and believing that it will reach. I pat... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Bought shampoo gift sets direct & they were on 3 for 2 in boots. So decided to return and get a refund. GOODLUCK!!! Customer service take an age to reply and when they do you are given a list of... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I absolutely adore coco & eve sun oils & decided to try the aftersun care too. Sadly there was a mix up with the delivery through no fault of coco & eve. Their customer service was superb & they kept... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I've been losing so much hair since I started using Coco & Eve mask. I don't know if it's a coincidence or if I'm using too much of it but the shedding seems to get worse after each time I use it and... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Hårproduktbutik

Oplysningerne kommer fra forskellige eksterne kilder

With 13 Beauty Awards to our name, we are passionate about ALL beauty, especially Bali Beauty. All our products have our signature raw virgin coconut and powerful tropical Balinese ingredients to create the most innovative products in the beauty sphere.


Kontaktoplysninger

2,0

Under middel

TrustScore 2 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 57 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,0

Alle anmeldelser

(1.319)

49 anmeldelser inden for de sidste 12 måneder

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Bedømt til 1 ud af 5 stjerner

Absolutely appalled in the customer…

Absolutely appalled in the customer service I’ve received. I bought the coco and eve tan like I do always from amazon! Never an issue the pump didn’t work and the tan went all over my carpet. I proceeded to try an old bottle and transfer the tan same thing pump wouldn’t work. I used the tan by just pouring bits on to a tan mitt and I literally has burns on my skin. I contacted yourselves and you were really helpful at first but now have ignored 5 emails after requesting I send batch code and pics etc. I will be taking this further and I won’t be using your products again! Shocking service

21. marts 2025
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Bedømt til 1 ud af 5 stjerner

Horrible customer service and not good products

Despite the reply saying you can send items back at your own cost ($19) they just ghosted me after. So i am out of pocket from the products i barely even use as it caused damage to my hair on the 1st try, and the sending back fee, and no response whatsoever from their customer support. Do yourself a favor and dont buy from this place. I wish I checked the reviews before buying their products over their insta ada.

22. januar 2025
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Besvarelse fra Coco & Eve

Hello Myra! Thanks for your time writing a review here and very sorry to hear about your experience. We'd like to settle this with you - kindly drop us a message at: https://bit.ly/CE_HelpIsHere

Bedømt til 3 ud af 5 stjerner

The shampoo and conditioner gave me dandruff

The shampoo and conditioner gave me dandruff and i am back to using the Head and Shoulders duo I use. The hair mask and serum are so far okay, but i will not be continuing with the shampoo and conditioner again. Thankfully used it only two weeks and my head started itching and having dandruff.

8. februar 2025
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Besvarelse fra Coco & Eve

Hello Roma! Thank you for your time sharing your experience with our shampoo and conditioner! We're very concerned about this that we'd like to check this further and make things better for you. Feel free to contact us here with your order number: https://bit.ly/CE_HelpIsHere

Bedømt til 5 ud af 5 stjerner

Boost therapy

I don’t normally leave reviews too lazy but I can honestly say I couldn’t not write one for this product I am perimenopausal and noticed I was really thinning the sides of my head I started using this product mid December and today 3rd feb my hairs have grown back to the point where there is no balding anymore I am actually shocked how well this product has worked if you’re in any doubt don’t be try it it actually really does work!

2. februar 2025
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Besvarelse fra Coco & Eve

Hi Natasha! Thank you so much for sharing your review about our product! We're happy to see this much growth not only from your hair but also your happiness! Rest assured your feedback will be shared to the rest of the team. Don't hesitate to reach us out if you have more feedback or any concerns: https://bit.ly/CE_HelpIsHere

Bedømt til 1 ud af 5 stjerner

Coco and eve hair triptide serum

WASTE OF $$$$....Coco and eve website says triptide hair serum is meant to work in 10 days. ...No hair growth after 60 days..SCAM SCAM SCAM...also their website will NOT post any NEGATIVE REVIEWS!!!!

14. november 2024
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Besvarelse fra Coco & Eve

Hello Saint! Thank you for taking the time to share your review. Your feedback is definitely important to us, and rest assured that it will be shared with our Coco & Eve team. We are truly sorry to hear that our Tripeptide Hair Density Serum didn’t perform to your expectations. We'd like to know more about your experience - don't hesitate to contact us at: https://bit.ly/CE_HelpIsHere

Bedømt til 1 ud af 5 stjerner

Terrible customer service

Spent a lot of money recently ordering products and in my latest order an item was missing. Constantly having to chase this up and not getting responses or getting one response then being ignored. I just want the item that I paid for. Wont be spending anymore money in future, which is a shame as I like the products I have received, unless they hurry up and respond to me and send me the item I paid for and they didn't put in my order.

13. januar 2025
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Besvarelse fra Coco & Eve

Hello Em! Thank you so much for sharing your feedback and very sorry about the experience! Just in case this concerns aren't resolved, you can also reach us out via our socials: Facebook and Instagram - our lovely team are always available to help!

Bedømt til 1 ud af 5 stjerner

I hate the shampoo

I hate the shampoo. My hair falls out more than ever, I get weird scabs on my scalp and it makes my hair all dry and fizzy. Now I’ve switched to another brand my hair is fine again and it stopped falling out. Whatever is in there, my body does not agree with it.

13. januar 2025
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Besvarelse fra Coco & Eve

Hello Annette! Thanks for your time writing this review and very sorry to hear about your experience with our shampoo! Definitely not the kind of experience we wanted you to have. Let's look into this together- kindly contact us at: https://bit.ly/CE_HelpIsHere

Bedømt til 1 ud af 5 stjerner

Order saying delivered...not recieved

Order saying delivered...not recieved. Can't get hold of anyone from Coco and Eve.
They use Evri.....why? No end of I ssies with this courier. No no tan for before Chrsitmas!!!!

19. december 2024
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Besvarelse fra Coco & Eve

Hello Nicole! Thanks for sharing your experience and very sorry to hear about that! Let's look your order's whereabouts together; drop us a message at: https://bit.ly/CE_HelpIsHere

Bedømt til 5 ud af 5 stjerner

Excellent customer service

My order was lost by the courier. Coco and Eve were very prompt and helpful at sorting this problem out and resent order with extra products in it for the inconvenience.

20. december 2024
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Besvarelse fra Coco & Eve

Hello Caroline! Thank you so much for your feedback! We value it and rest assured it'll be shared to the team! If you have other concerns, don't hesitate to reach out to us via https://bit.ly/CE_HelpIsHere

Bedømt til 1 ud af 5 stjerner

False advertisement!

I ordered the mystery box for Black Friday and did not receive what was promised. The description of the mystery box said I would receive 6 full size products. When I received my box, It contained 6 products but the two hair elixirs were travel size. I reached out to customer service and they told me I received two small ones because they ran out of large bottles of the elixir and that the two counted as a full size bottle. If that is the case, I should have received a 6th item. Customer service responded that I still got a good deal regardless of my disappointment. I was in utter disbelief. This is not the first time I have ordered from the company. This past year I’ve ordered almost their entire hair care line. You think they would try harder to keep loyal customers but apparently not. I feel like I got scammed.

8. december 2024
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Besvarelse fra Coco & Eve

Hi Aubrey! Thank you for taking the time in writing us a review! We are truly sorry to hear that you had a less-than-pleasant experience! Rest assured this will be shared with our Coco & Eve team to hopefully make things better for you! For any concerns, don't hesitate to drop us a message at: https://bit.ly/CE_HelpIsHere

Bedømt til 5 ud af 5 stjerner

Great

Purchased the pre shampoo treatment and hair mask and both great. Quick delivery, easy ordering. Prices a bit high but I do love the products.

1. december 2024
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Besvarelse fra Coco & Eve

Hello Sam! Thank you for taking the time to share your review. Your feedback is definitely important to us, and rest assured that it will be shared with our Coco & Eve team. The price reflects not only the years of careful formulation and testing, but it also helps assure the highest possible quality and ethically sourced ingredients are only used for all our products. If ever you need our help, don't hesitate to reach out at: https://bit.ly/CE_HelpIsHere

Bedømt til 1 ud af 5 stjerner

Shampoo made my hair so greasy & didn’t…

Shampoo made my hair so greasy & didn’t clean. Wished I’d looked at trip advisor review before purchasing via an Instagram post.

1. december 2024
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Besvarelse fra Coco & Eve

Hi Michelle! Thank you for taking the time to share your review. We're very sorry to hear about your experience with our haircare products! We'd like to check this with you; kindly drop us a message at: https://bit.ly/CE_HelpIsHere

Bedømt til 1 ud af 5 stjerner

Purchased the shampoo and conditioner…

Purchased the shampoo and conditioner few weeks ago and had used it a few times until I changed to another product and I can finally say the coco and eve shampoo and co is the problem. It caused my hair to weaken and fall out like crazy. Each time I brush, chunks would come out. Once I changed to another shampoo, hair fall had decreased. Such an awful product. I had to write a review to ensure no one else falls into buying this stupid product and I never even write reviews.. soo imagine

26. november 2024
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Besvarelse fra Coco & Eve

Hello Sabna! Thank you for taking the time to share your review. Your feedback is definitely important to us, and rest assured that it will be shared with our Coco & Eve team. We are truly sorry to hear that our shampoo & conditioner didn’t perform to your expectations. We hope you can share with us more details about your experience so we can further look and see how we can help make things better for you! Feel free to reach us out via: https://bit.ly/CE_HelpIsHere

Bedømt til 2 ud af 5 stjerner

Fine curly hair is now thinner & straighter than ever before

I have used the repair & the moisturising shampoo alternately once per week now for 6 months. My fine curly hair is now thinner & more laden with product than it’s been for many years (after using organic & planet friendly products for years). Will change back to better products now. My hair can’t take this any longer.

26. november 2024
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Besvarelse fra Coco & Eve

Hello there! Thank you for taking the time to share your review and sorry to hear your experience with our products. We'd like to know more about this and see how we can make things better for you! Drop us a message at: https://bit.ly/CE_HelpIsHere

Bedømt til 5 ud af 5 stjerner

Definitely recommend!

I have the sweet repair shampoo and conditioner, the like a virgin mask and the tanning mousse. Every single product has been so good, the tanning mousse is the only tanning mousse I've ever not had a skin reaction to as I have a bad reaction with other tanning products from.almost every brand available so I was over the moon happy when this did not cause any skin issues. The like a virgin mask leaves my hair shiny and soft, and the sweet repair shampoo and conditioner smells amazing and my hair is shiny, soft and my waves are more defined and noticeably less frizz I have been using their products for about 9 months and will continue 😊 cannot fault the products I have listed!

26. november 2024
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Besvarelse fra Coco & Eve

Hi there! Thank you so much for sharing your love and feedback of our haircare products! This is definitely important to us, and rest assured that it will be shared with our Coco & Eve team. We hope you can try shopping again sometime in the future. Should you have other questions, you can always reach us by clicking this link https://bit.ly/CE_HelpIsHere or through any of our social media channels (Facebook, Instagram, and TikTok)

Bedømt til 2 ud af 5 stjerner

Experience may differ, however;

I have long ( down to my waist when curly, lower when wet) and quite curly hair. I tried the like a virgin mask multiple times. My hair sometimes get dry on the ends during winter, but rarely damaged as I never use hot tool and trim regularly.
The mask smells good and is easy to apply and rinse off, the immediate result, like within 24-32hours, are amazing. My hair is soft, shiny and SEEMS hydrated.

After the 32hours passed, my hair is dryer than before using the mask, feels brittled and my curls are replace by dry straw. Oiling with my regular oils doesn't cut it.

To compare Briogeo, l'anza and macademia give lasting results instead of an amazing first 24h leading to dryer hair after.

I tried it multiple times, and will not finish my pot.

11. november 2024
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Besvarelse fra Coco & Eve

Hello there! Thank you for taking the time to share your review. Your feedback is definitely important to us, and rest assured that it will be shared with our Coco & Eve team. We are truly sorry to hear that our mask didn’t perform to your expectations. If you need further assistance on this, do reach out to us at: https://bit.ly/CE_HelpIsHere

Bedømt til 1 ud af 5 stjerner

Avoid this product

Tan boosting SPF 30 oil
If I could I would give this zero stars.
Avoid this product at all costs.
It is frankly dangerous.
I am fair skinned and so am careful in the sun and always use a high factor SPF.
But being fair skinned the claim to boost or enhance any tan I can get is tempting.
However after using SPF 50 for over a week I tried this product. But after just a few hours in the sun I was left with the worst sun burn I have ever had in my whole 53 years.
Red to the point of almost being purple, blisters, pain preventing me from having anything in contact with my skin for several days. Copious amounts of after sun, ice cold towels from the fridge to try and cool and ease the pain, pain killers and the need to stay out of the sun completely.

25. oktober 2024
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Besvarelse fra Coco & Eve

Thank you for your time sharing your review. We are truly sorry to hear that about your experience with our Tan Boosting Body Oil. Your feedback is definitely important to us, and rest assured that it will be shared with our Coco & Eve team. We'd like to help you make things better for you - kindly drop us a message here with your order number: https://bit.ly/CE_HelpIsHere

Bedømt til 1 ud af 5 stjerner

My order tagged as delivered

My order tagged as delivered, but I haven't received it. There's no customer service available, not even a number to call and report.

16. oktober 2024
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Besvarelse fra Coco & Eve

Hello Emzee! Thanks for bringing this with us! Let's check this together and see how we can help you. Kindly reach out our customer service team through here: https://bit.ly/CE_HelpIsHere

Bedømt til 3 ud af 5 stjerner

Not as advertised

Clever, simple marking and advertising. Nice packaging but products do not give results as advertised.
Body shimmer gel is literally glitter- ideal for young teenagers but given competition in the market these days not really meeting the mark in comparison to some high street brands.
Face primer was okay for price and anti aging tan serum brought a slight Brightness to face but certainly after a week of using I would expect a more bronzed effect. I love a bargain but sometimes you get what you simply pay for and on this occasion I paid too much.
The soul purpose of this review is with the hope for more transparent advertising.

1. oktober 2024
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Besvarelse fra Coco & Eve

Thank you for your time sharing your review. Your feedback is definitely important to us, and rest assured that it will be shared with our Coco & Eve team! If ever that you have more thoughts about our products, we are more than happy to listen to them - you can voice them out through here: https://bit.ly/CE_HelpIsHere

Bedømt til 1 ud af 5 stjerner

Volumising Shampoo & Conditioner

I’m so disappointed with this product. I bought the shampoo & conditioner and it literally smells like toothpaste. It’s awful! And then when I looked at the description it said peppermint scent. I absolutely hate it! Which is a shame as your other products smell divine and now I’m really wishing that I went with what I usually buy. It left my hair really flyaway too and only felt soft when it was wet. I won’t use it again. Wasted the best part of £50 on this garbage.

9. oktober 2024
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Besvarelse fra Coco & Eve

Hello Louise! Thank you so much for your time sharing your feedback for our Volumising Shampoo & Conditioner. So sorry to hear it didn't met your standards and you dislike its smell. If your order is still within our 30-day money back guarantee, don't hesitate to contact us here so we can help you with the returns: https://bit.ly/CE_HelpIsHere

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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