My recent order was my second from cli-mate.co . My first order was queried by telephone call to confirm what was ordered was correct .All correct and was delivered promptly without delay . Second or... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Amazing company,like always. Every time I call it looks like we know each other’s since forever Specially Brandon. Placed the order Monday late afternoon , next morning received confirmation of the... Se mere
Virksomheden har svaret
I needed to repair a cable feeding an underfloor heating mat which I cut during DIY activities. The website was very clear about the product range. One of Cli-mate's staff was very helpful on the pho... Se mere
Virksomheden har svaret
I placed my order and received a call a few minutes later to say that my order would be delayed as another customer had just beaten me to the last stock of the item I required and so my shipment would... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Cli-Mate formerly Underfloor Shop is one of the leading online retailers of wet and electric underfloor heating systems. Our aim is to supply you with the best quality product at a price that suits you; that’s why we bring you a collection of the biggest brands within the market and at the most competitive prices. With years of experience our team at the Cli-Mate understands that putting customer satisfaction first is fundamental. As such, we provide you with an unrivalled customer service via our expert team of technical designers and friendly sales staff who are happy to help you from initial purchase through to installation and after-sale care. If you have any queries, don’t hesitate to contact us and one of our advice and support team will be happy to help. If you have a project which requires underfloor heating you can request a quote by sending in your floor plans and the floor structure to sales@www.cli-mate.co.uk
Kontaktoplysninger
Unit A, Rougham Industrial Estate, IP30 9ND, Bury St Edmuds, Storbritannien
- 01284 339669
- sales@cli-mate.co.uk
- cli-mate.co.uk
4,9
Fremragende
308 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Besvarelse fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Very efficient service.
11. december 2023
Besvarelse fra Cli-Mate
Thanks for the review, the team appreciates it.
Cli-Mate Team
Waiting for my product to be returned
They refused a return/refund then hung on to my item.
Edit: Eventually I demanded they sent the item back to me if they would not refund me and they admitted they had ‘lost’ it and they did refund me.
9. december 2023
Besvarelse fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Good delivery
7. december 2023
Besvarelse fra Cli-Mate
Thanks for leaving a review, appreciate the feedback.
Cli-Mate Team
Quick delivery item as described
7. december 2023
Besvarelse fra Cli-Mate
Thanks for leaving a review, great to hear from you and pleased that you were happy with the service.
Cli-Mate Team
Good service v quick
4. december 2023
Besvarelse fra Cli-Mate
Thanks for leaving a review, great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Besvarelse fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Prompt dispatch & order process
Prompt dispatch & order process. Value for money. The only issue was part arrived a day later then promised. Fault rectified.
27. november 2023
Besvarelse fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given despite the delay with the courier.
Besvarelse fra Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Knowledgeable, quick and cheap
1. Great customer service. Very knowledgeable about product I wanted, confirmed returns policy. Had issues with my Apple Pay, thought I had bought same product twice. Quick call and speedy return call confirmed no order placed, so paid on site with card.
2. Very competitive price.
3, Speedy and free delivery.
2. november 2023
Besvarelse fra Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Besvarelse fra Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Besvarelse fra Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Item as described and deliverer.
3. november 2023
Besvarelse fra Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Excellent service and price.
2. november 2023
Besvarelse fra Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
How it should be. …
The order was sent out same day and arrived next day the experience could not have been simpler if only all on line orders were as good
2. november 2023
Besvarelse fra Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Besvarelse fra Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Good price and excellent service
Good price and excellent service. Ordered in the afternoon and delivered early next day.
30. oktober 2023
Besvarelse fra Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Great customer service
At last, a company that provides outstanding customer service! Had an issue with a very small order, and the way Brandon dealt with it was fantastic. Very, very impressed!
2. august 2023
Besvarelse fra Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Delivered within 3 days
Delivered within 3 days, even though only standard posting paid for - excellent service
29. oktober 2023
Besvarelse fra Cli-Mate
Thanks for taking the time to leave a review, the team really appreciates it.
Cli-Mate team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.