My recent order was my second from cli-mate.co . My first order was queried by telephone call to confirm what was ordered was correct .All correct and was delivered promptly without delay . Second or... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Amazing company,like always. Every time I call it looks like we know each other’s since forever Specially Brandon. Placed the order Monday late afternoon , next morning received confirmation of the... Se mere
Virksomheden har svaret
I needed to repair a cable feeding an underfloor heating mat which I cut during DIY activities. The website was very clear about the product range. One of Cli-mate's staff was very helpful on the pho... Se mere
Virksomheden har svaret
I placed my order and received a call a few minutes later to say that my order would be delayed as another customer had just beaten me to the last stock of the item I required and so my shipment would... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Cli-Mate formerly Underfloor Shop is one of the leading online retailers of wet and electric underfloor heating systems. Our aim is to supply you with the best quality product at a price that suits you; that’s why we bring you a collection of the biggest brands within the market and at the most competitive prices. With years of experience our team at the Cli-Mate understands that putting customer satisfaction first is fundamental. As such, we provide you with an unrivalled customer service via our expert team of technical designers and friendly sales staff who are happy to help you from initial purchase through to installation and after-sale care. If you have any queries, don’t hesitate to contact us and one of our advice and support team will be happy to help. If you have a project which requires underfloor heating you can request a quote by sending in your floor plans and the floor structure to sales@www.cli-mate.co.uk
Kontaktoplysninger
Unit A, Rougham Industrial Estate, IP30 9ND, Bury St Edmuds, Storbritannien
- 01284 339669
- sales@cli-mate.co.uk
- cli-mate.co.uk
4,9
Fremragende
308 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Cli-Mate
Hi David, thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Besvarelse fra Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
I expected a 3-5 day delivery but my…
I expected a 3-5 day delivery but my order arrived the next day!
8. april 2024
Besvarelse fra Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
Good product and good service process
28. marts 2024
Besvarelse fra Cli-Mate
Thank you so much for taking the time to leave us a five star service review. It sounds like you had a great experience from start to finish, and this is brilliant to hear!
They provided customer friendly service…
They provided customer friendly service and helpful advise, delivery was prompt.
29. februar 2024
Besvarelse fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Besvarelse fra Cli-Mate
Thank you for your review, I understand from talking to the sales team that they have been in touch and the incorrectly ordered items issue has been resolved. Cli-Mate team.
Besvarelse fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Besvarelse fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
quick and easy to deal with.
12. februar 2024
Besvarelse fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Besvarelse fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Amazing service
Amazing service - great price, easy check out and super fast next day delivery :)
8. februar 2024
Besvarelse fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Besvarelse fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Besvarelse fra Cli-Mate
Thank you for your review.
Cli-Mate Team
Very good quick service
31. januar 2024
Besvarelse fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Good service
11. januar 2024
Besvarelse fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Pleased.
Products delivered next day and of good quality. Far superior to anything from Heatmiser and, most importantly, they do what they are supposed to.
9. januar 2024
Besvarelse fra Cli-Mate
Thanks for your review John, appreciate it.
Pleasent people to deal with
Pleasent people to deal with
Delivery was prompt and on time
Will use them again
12. januar 2024
Besvarelse fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
any queries i had were answered quickly…
any queries i had were answered quickly and thoroughly all round excellent service and products, I will continue to use cli-mate for all my underfloor
10. januar 2024
Besvarelse fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
Easy order process
Easy order process, great price beating all other sources hands down & very quick delivery via APC couriers with excellent communications for delivery time slot.
4. januar 2024
Besvarelse fra Cli-Mate
Great to hear from you and pleased that you were happy with the service given.
Cli-Mate Team
The returns process was appalling
The returns process was appalling, really either out dated or just underhand, not sure which
27. november 2023
Besvarelse fra Cli-Mate
Thanks for letting us know, and apologies you found the returns process difficult. This is an area we have tasked the team to look at and make improvements moving forward.
Cli-Mate Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.