I am writing this review in hopes that those who have been scammed by "Nuviera" as I have will see it--please file as many complaints against them as you can for impersonating Clenzy (the company know... Se mere
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This is purely SCAM! Took 8 weeks to arrive. No vapour and no throat hit. Like sucking on a whistle. Came from China. Paid almost $70 Australian dollars. I want a refund or the legitimate product... Se mere
Placed an order, no confirmation, no tracking, no movement. Endless emails unanswered. No updates, no refund. Pure scam. Should have read reviews before ordering. Terrible they take advantage of peopl... Se mere
Virksomheden har svaret
Why a 2 because I was already sick and was smoking. So I had clenzy I purchased months ago. So I began using them May 10, 2026. And now after reading all this information I was wondering why my cough... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Clenzy is a modern lifestyle brand offering nicotine-free vitamin diffusers designed to give adults a cleaner, non-nicotine alternative to traditional smoking and vaping routines. Clenzy focuses on the ritual and sensory experience—the hand-to-mouth motion, the inhale/exhale moment, and the calming routine—without using nicotine or tobacco.
Kontaktoplysninger
Lawrence, USA
- support@clenzy.co
- clenzy.co
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 87 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Don't Get SCAMMED
I am writing this review in hopes that those who have been scammed by "Nuviera" as I have will see it--please file as many complaints against them as you can for impersonating Clenzy (the company known as "Nuviera" is actually named Jabftuk Limited and they are based in the UK - complaints are filed with the insolvency service). You can also file with the FTC, BBB, Shopify who hosts the store, and Revolut who processes the store's payments. The actual retailer, Clenzy is a great company with a great product and I had no complaints when ordering the real thing from them. They informed me that they do NOT have any other authorized retailers so only place orders directly through their website at Clenzy.co.
Lies
Why a 2 because I was already sick and was smoking. So I had clenzy I purchased months ago. So I began using them May 10, 2026. And now after reading all this information I was wondering why my cough and my chest gets tight when I hit on it. The only good thing is I really don’t want to smoke. So tired of the lies.
Product is great, delivery issues
The product is great! It has helped me quit smoking after 40 years of smoking. The issues I have had have been with deliveries taking so long, or not even happening. If you experience this problem, they will correct the problem and re-ship. I like the product so much, I didn't ask for a refund. So, I can't comment on that. Thank you, and I will be recommending to others.
This is purely SCAM!
This is purely SCAM!
Took 8 weeks to arrive. No vapour and no throat hit. Like sucking on a whistle. Came from China. Paid almost $70 Australian dollars. I want a refund or the legitimate product advertised.
All were presented as being nicely packaged in a Clenzy branded box. What I actually received were a few cheap plastic inhalers thrown into the kind of generic gift box you would buy at a discount store.
Emailed many time to customer support and the final answer was that there is not refund for product on sale.
This is totally a scam!
DO NOT BUY FROM THIS SCAMMERS!
This may be the worst product I’ve ever…
This may be the worst product I’ve ever ordered. Took close to 2 months to receive. It’s basically like putting a flavored pencil in your mouth. NOTHING to inhale. NO visible vapor. Thought maybe the first one was broken. But no. EVERY SINGLE ONE of them the same. DO NOT WASTE YOUR MONEY.
well shipping takes forever
well shipping takes forever , and updates need to be better. It took me a bit but when It got resolved it was ok
But info needs to be more clear .

Besvarelse fra Clenzy
Make sure you're ordering from the website directly!
Ordered after seeing an ad, really glad I took the time to look up the actual company and didn't order straight from the ad because it looks like that's how many people got scammed with fake copycat products. The order did take a long time to arrive (about month from order date) , but I emailed customer service and they responded within 24 hours and I ended up getting my order the same day they responded. Customer service was super helpful and friendly. Product is packaged nicely and looks exactly like what was advertised. There is a throat hit (though not super strong) and visible vapor so it mimicks a vape fairly well. Flavors are nice. I haven't managed to quit smoking yet but I'm hopeful that it will help!

Besvarelse fra Clenzy
Regarding my order of the clenzy pieces…
Regarding my order of the clenzy pieces order 1474.
I didn’t receive the clenzy pieces but received yellow plastic tubes, that are useless
This is obviously a scam. Took my money & did not send the correct items.

Besvarelse fra Clenzy
I got scammed for 2 boxes fake…
I got scammed for 2 boxes fake inhalers and $100. Wrote a email where's my order. Nothing back

Besvarelse fra Clenzy
Took 8 weeks to arrive
Took 8 weeks to arrive. No vapour and no throat hit. Like sucking on a whistle. Came from China. Paid almost $100 Australian dollars. I want a refund or the legitimate product advertised.

Besvarelse fra Clenzy
Ordered the cleancy cigarette and I…
Ordered the cleancy cigarette and I keep getting excuse . It has been since the first of March and stil... i wouldn't recommend anybody ordering anything from them ever

Besvarelse fra Clenzy
Really disappointed
Really disappointed. I ordered the clenzy vitamin vape through NUVIERA and got 10 little “things” that looks nothing like what I wanted ! I spent over $100 AUD and haven’t received what I wanted . No response to any of my numerous emails ! I’ve requested a refund or the correct items to be sent . But nothing 🤷♀️

Besvarelse fra Clenzy
I still have not received anything from…
I still have not received anything from them. On the site it said it was delivered and it wasn’t. I can’t even get ahold of anyone for a refund!!!!!!

Besvarelse fra Clenzy
I was scammed by Nuviera, a Chinese knockoff bc of fb!
I can't believe I was scammed by a Chinese company called Nuviera. They advertised YOUR product on fb with YOUR ads. I don't like ordering off fb so I immediately searched for your product on Amazon but it wasn't there, so I went back and ordered....3 weeks later I get a shipment confirmation from Nuviera and it's from China. I know its garbage.
I found the real website for you and have placed an order on your actual website. Im so sorry this is happening to you! As a business owner myself im infuriated that your ads are being stolen and a cheap, potentially harmful product is being distributed under your name. Like not only are you losing the business, it makes you look terrible. I hope you are able to stop Nuviera somehow!
Guys, don't buy it from the fb ad! Google clenzy and get from them directly!!!

Besvarelse fra Clenzy
Do not buy from Nuviera! SCAM!
Ordered this product through a website called Nuviera and received 5 crappy whistles, nothing that remotely resembles what they advertise. So disappointed.

Besvarelse fra Clenzy
Scam Scam Scam
Scam Scam Scam ! Do dont buy ! I received plastic whistles !!!! Not the product advertised, a leaking plastic clear straw filled with a liquid with god knows what inside and a filter, a terrible version of the nicorett inhaler !
I have messaged multiple times with no response, I have request full refund.
It feels like someone played a nasty joke on me for the money spent on this rubbish ! Stop taking advantage of people's money that are trying to regain control over their health.
Do Not trust this company ! Do not purchase.

Besvarelse fra Clenzy
Can I do a minus 10
Can I do a minus 10, the so called vapor stick they advertise was nothing like the crap they sent me, looks like a ti y piece of crappy plastic, smells like mint for an hr or so then nothing, huge scam, I feel so stupid I fell for this, DO NOT ORDER ANYTHING FROM THIS COMPANY AND SPREAD THE WORD

Besvarelse fra Clenzy
I would give zero stars if I could
I would give zero stars if I could. The product I received is nowhere near the product I ordered. The website advertises a quit smoking aid which looks like cigarette and is claimed to feel similar as well. All were presented as being nicely packaged in a Clenzy branded box. What I actually received were a few cheap plastic inhalers thrown into the kind of generic gift box you would buy at a discount store. No response yet to my refund request. I would recommend caution if contemplating ordering this product. I have since discovered that there are many other similar products out there, but I was so desperate to start trying to quit that I ordered the first thing I found. Don't be like me, do your research first.

Besvarelse fra Clenzy
I recieved my order finally yesrurday…
I recieved my order finally yesrurday after waiotng 4 weeks for it to come in was very disappointed it is not what I ordered in the picture they advertised for the cost of this product its frustrating enough to want to quit and then this comes in and its nothing like what there advertising want a refund

Besvarelse fra Clenzy
Advertisement states FDA approval and…
Advertisement states FDA approval and so I thought it was coming from the US. It is not. After several weeks of waiting I tried to cancel my order, the next day I get a shipping number. I will not be accepting the package and I am again requesting a full refund.

Besvarelse fra Clenzy
Dette er Trustpilot
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