CIBT Anmeldelser 365

Flawless. Ahead of schedule on passport. A+++

The process of visa application is always changing and hard to keep up to date. CIBT handles that and saves an airplane trip to a consulate. I have used CIBT since 2004 to handle multiple passport and visa needs. Always responsive and timely. Ismael Gonzalez recently handled my latest China visa very professional and thorough. Clearly explained when I had missed something.

Terrible experience obtaining Brazil visa. Don’t recommend. Website confusion between CIBT and Abriggs where one site doesn’t recognize the other but keeps sending user to the other so in the end you bounce between them many times and end up no man’s land and couldn’t access your profile or your actual visa (after final approval, CIBT sent a link instead of the actual visa!). I had to completely cancel my application, recreated a profile and resubmitted application, and yet this website shuffling still happens. I had to call them multiple times to ask what the heck was wrong and the agents on the phone were clearly sick of their jobs, no emotion and went through their jobs like robots, and even worse, agents apparently don’t log what they did, so one agent put down a recommended rush date for NEED BACK, then another agent wrote the next day requesting a later day for NEED BACK and some ridiculous document requests which further delayed the process. This has been such a terrible experience, such waste of time that my assistant and I swore not to ever use CIBT again.

hassle free.
At 70yo+ I am a long term traveler so I find this expensive..and initially a bit confusing on how to start the process (could be me) but very very professional and for that I thank you

The whole process was very clear, and I was very impressed with the follow up and how smooth it went.

Jonathan Acker was truly the best with our China Visa request. He was professional, courteous, attentive, friendly, and a delight to work with. I've been doing travel at my company for over 20 years and have dealt with many consultants at both the NY and DC offices and Jon is now one of the two best ones I have had the pleasure to work with. If you find yourself working with the DC office, may you have Jon as your consultant. Who is the other best one you're asking, Robyn Evans. My only issue with CIBT is all of the fees and how you have to read very carefully the fine print to avoid a few of those many fees.

I paid over $1500 for a rush China visa and am still waiting. The representatives don’t give any information and just read from a script. I wish I never used this service and certainly won’t again!

DO NOT USE CIBT!!! They are a scam! They charge outrageous prices, and have numerous hidden fees. They have caused me many inconveniences, from hanging up on me during customer service, to faulty phone answering systems, to server errors and miscommunications, to unclear instructions. They also make it difficult to change the requested back date so you are inclined to pay more for faster service. They do not provide any assistance or consulting for visas unless you pay for their $700 premium service. Just use your local visa consultant, trust me, it will be MUCH better.

Terrible follow up on Brazilian Visa even after being charged 40 expedite fee. I missed my flight with coworkers since Visa was delayed. No real follow through with Brazilian Authorities. My coworker went right to Brazilian website and obtain visa in time for our Business trip. Took 6 weeks to get visa.order number US2668526.

My company recommends using CIBTVisas for all Visa and Passport stuff. I had a very tight turnaround (just bad timing due to multiple reasons) in order to make my original travel plans work. When I got the confirmation that CIBTVisas had submitted my application I requested any information that I would need when tracking it on the Brazilian authorities' website and was essentially told that CIBTVisas would not provide that information because they are paid to be the go between. Another customer service rep from CIBTVisas ended up giving me the information I needed to track it because I told them I needed to know by a certain time in order to change travel plans if I didn't have my visa by then. As other commenters have relayed, communication with CIBTVisas was not the best. I did end up getting my Visa in 5 business days almost to the hour and I went with the eVisa which is good for 10 years so thankfully I won't need to do this again anytime soon (for Brazil travel anyways).

The instructions were easy to follow and the entire process only took 2-days. I was pleasantly surprised.

This company is all about service. I filled out the paperwork, got my picture taken and sent everything to them with the overnight label that was provided. The indication on the website was that my passport would get to me around June 9 - it is to be delivered today, May 15. Amazing service. I can recommend this company without reservation.

Complete waste of time and money no matter visa and trip coming up Avoid this company.

The response to our enquiries was very prompt. There was a problem with the size of the passport that we tried to send but that problem was quickly resolved.
After our frustrating experience with the Turkish visa website CIBT was a pleasant relief.

The fact is that the visa took almost a month with denials without any specific explanation on why it was being declined. I missed my trip even though the visa was requested over 21 days in advance.

Contacting your office, sending new documentation, I had to figure out why was everything being declined. I have had Business and tourists visas for Brazil for over 30 years. I have never had a visa declined way when they were a requirement. I went out and got a new passport to match my pictures. I sent a copy of my new passport to you so that both passport and request pictures matched.

Today I get a message that the visa was approved, to my surprise with the old passport number. Proves that your India based employees don't read e-mails, requests or updates.

Never using this service again.

Excellent service and great experience dealing with CIBT personnel. CIBT employee Lisa did a fantastic job, kept me informed, and made the process very easy. It was a quick process, all done on time and great help from experienced people. I will highly recommend CIBT for anyone needs of visas and other travel requirements. Thanks.

Very expensive over 600$ for 2 Visas. I too 17 days & the other 37 days. Did not come on the date given. Used the website on my own & still a big fee.

Best to use ivisa.com - pay for a quick turnaround, three days and your visa is done and you can easily track the progress.
This lot (recommended by my travel agents ... why?) received my application seven days ago, my flight left yesterday and still no visa. More disturbing is the lack of communication.
Communication guys, key to customer service.

I submitted my ETA visas through this website and they charged me hundreds of dollars extra for 'handling' fees AFTER I had processed the payment of the visa amount. I cannot contact them through the numbers as the phone automatically hangs up and they will not reply to my email. I will be asking for a refund and will take my services elsewhere

For my expedited passport renewal, I completed forms with the date of my international trip in multiple places on the form. When CIBT received my paper form and passport, they shepherded my passport to the government office for me but they gave a "receive back by" date that was a week after my international trip departure. When I called the CIBT office, they said the government office was on track to complete the renewal earlier than the deadline and refused to update the request with an accurate date. At this point I am hoping the government process the passport renewal quicker than requested by CIBT or I will miss a work trip. Whether this turns out well for me or not, the lack of attention to detail on something this important makes me question CIBT professionalism.