CIBC Anmeldelser 105

With all honesty and pure intentions, I have gave this bank all the chances in the world before I get to this point and they never cared. Not going to explain the whole story but do yourself a favor and stay away if you don't want to be lied to, don't want headache, stress, loooooong wait times, transfered around in a never ending loop, be told " we don't know ", and most importantly disrespected, it's your time, your choice choose what's best for you.

Been banking with CIBC is since 2004 one large loan paid off and on a second with them now for 11 years. Absolute money grabbing fees and charges associated with them. It should be criminal. The customer service dept has no idea how to conduct themselves with customers at all. If I spoke to a customer at my job in the same manner and tone I would be fired. Moving to another bank now. Do not use CIBC for anything!

I have been with this bank for 46 years. There have been many loans, a mortgage, and credit cards through CIBC. I am in Edmonton and I go to the Parkdale branch. They are friendly, knowledgeable, and I love my bank.

I went to Meyerside Mississauga CIBC location this teller asked me to give a review on her service I believe she was called Rashika. I would like to say she was extremely polite And helped me with transactions and answered to all my questions where I had doubts. I really liked her service and very thankful to her.

So I when to 6200 Macleod Trail bank the Manger their is hold my government checks and closed my account without talking to the Proper people that who is above her she was very nasty and bullied me and my wife out of the bank she said it's her bank I don't have to talk to anyone... all I wanted was my money ppl don't go their they r not nice ppl

Worst bank I have ever dealt with . Ruined my credit after I had paid overdraft off. Had a heart attack and why I was on the mend I made a promise to pay and fulfilled my agreement and they still sent bad debit report to the credit bureau. Please don’t bank with them as they have no compassion at all ! For a measly $500 I now have a ding on report for 6 years

Went to cibc to pick up my card that Purolator had dropped off a day prior. Went to pick it up and was told it wasn't delivered yet even though I showed them a Purolator tracking number telling me it was delivered. I get in my car and start to drive away and I get a text saying it was delivered all of a sudden. I must admit that being in that bank looked like I was in India and not Canada so I guess diversity hires certainly doesn't bode well for work ethic.

Don mills and Lawrence branch -Unprofessional and inexperienced teller named William, waited in line for 30 minutes then William was absolutely useless. And started yelling and screaming when i asked him to stay out of the conversation once I was already dealing with the head teller Please give
your tellers more or better training in customer service than you gave William

Very poor customer service, very long wait time. Customer service seems to be under qualify so they under serve

Where to start...so many errors...this week new girls next week there will be new ones and they dont know how to do a basic withdrawal! Then blame the customer! The new admin steps in and asks me what l think l am doing? Ahhh waiting for my money from my account so she starts in...if you dont already have an account a word to the wise DONT BANK IN MIDLAND CIBC

The best bank, I haven't experienced any of the issues from the other top 5 banks. They're more approachable, give advice which is in my best interest, and have seamless digital software.

CIBC returned IBV and so my review has been updated to reflect that.

Although I have had my problems with CIBC, it’s notable that they are always making improvements. Their customer service has been top notch for me, in the last few months. So I give credit where credit is due. 5 stars.

Before you think about openning a regular account at CIBC, know this: if you keep over 100k there, they "pretend" to like you - if it goes down to 30k, then you just become pure garbage thru the financial advisor's eyes! It happenned to me. I kept a large sum of money there for over a year; The minute it went down, I was being charged $30,00 service charge I didn't even know for months! When I asked 3 times over 3 days in a row plus an e-mail to the financial adviser to reverse that and to get my TFSA into checking, (I'm still waiting for all this to happen after 5 days and nothing). By the way, I was at the bank 3 times in person and got ignored right there. A new transaction will be coming my way, but I just want to close this account and NEVER bank with CIBC anymore and for sure I will NOT recommend this institution to EVERYONE I know and don't know either. I wish there was an option for ZERO stars!

CIBC is garbage ! Only problems ! DO NOT USE !
Approved for a new credit card...and it had been dragging forever.
Only to be told two months later that the application has expired !!!

Never trust any banks,FIAT currency is a scam,they are printing everyday millions of worthless unbacked currency. Definitely not the future !

If I could give CIBC Telephone Banking and Fraud Telephone Reporting zero stars instead of one, I DEFINITELY would. I did an e-transfer today that went through to the intended party, HOWEVER, then I received an auto-generated email from CIBC's fraud department saying there was recent activity on my account which seemed suspicious (there wasn't), my debit card/account had been placed on hold, and that I needed to call them to fix this. I called and was placed on hold for over 30 minutes, so I hung up and called the main telephone banking number - also placed on hold for over 30 minutes, so hung up again. Then I tried my home branch - branch manager's not answering their phone, so I've left a message. Who knows when I'll get a call back. In the meantime, I've called the fraud line a 2nd time, and I'm on hold again - God knows for how long this time. This is totally unacceptable, and I'll be closing my account as soon as I can. CIBC customer service is disgustingly bad.

the worst experience with support is that you won’t get through to her, and when you visit the bank branch, they can’t help you there and they tell you to call the bank even though you are in a personal in bank

CIBC has very poor customer services. They let you wait on the phone for hours. I have never seen any worse

The worst bank for newcomers and international students. They simply don't understand that these international students will be citizens one day and when that day comes, CIBC won't have a good time.

I opened an account for newcomers there and my experience was terrible. My debit account got blocked because a bank employee didn't submit all the documents I provided. It took a week to fix it.
Then I applied for a credit card. After 3 appointments with incompetent representatives and 2 calls where I was switched between incompetent departments, my request was declined because I'm a refugee and not human enough for them. Despite that, I have a job with a deposit to their account.
Choose this bank if you want to be treated as a sub-human.