Churchill Living Anmeldelser 

I moved into bourne lodge in December 2025.
The move went very well and the services of Britannia were excellent the staff were friendly, helpful and courteous.
The Churchill staff consisting of lodge manager, barry Sales manager, Lisa maintenance Staff consisting of Tony Davis Matt and his colleague are friendly, knowledgeable and helpful with nothing too much trouble is am really pleased i have moved here, however, I have two issues which I feel interested possible residents should know.
Car parking is not really catered for and out of 33 flats there are only 13 possible places on a first come first served basis with no allotted car parking space for each apartment and it is suggested that parking permits are purchased from local authority for possible off site parking.
Also, the kitchen sink unit is cheap and nasty quality and difficult to keep clean.
Considering the price of the apartments which is not cheap, i find this disappointing.

Visited Mere Lodge and wanted to say how kind and compassionate Gemma is. An absolute bonus for Churchill to have Gemma on board.

Once Churchills have got your money they don’t care.
Even remedial work which should have been in the construction budget is charged to the owners maintenance budget.
Any items such as kettles and tea pots cannot be bought with petty cash through Amazon, they have to be bought through approved suppliers at, at least 2X the price

Cleaves lodge have been amazing Alison has been so supportive helpful and understanding cannot fault her
Please ensure she receives this feed back as it is 100% deserved. I feel very confident in my mother moving in as this is a big change for her moving from spain alone. Whata. Beautiful safe place for her to live totally independently with everything she needs

Very helpful friendly informative and understanding

Gemma and the team have been very helpful, friendly and supportive. They understand people's concerns and worries and are very patient. The retirement apartments we have looked at are thoughtfully and well built and have a lovely friendly atmosphere and tick all the right boxes. They feel homely.

BOWER LODGE
I had the pleasure to take my pop up boutique to Bower lodge last week. What a lovely atmosphere the lodge has. Lyn the manager and the residents were so friendly and welcoming. Lyn is a real credit to the place, nothing was too much hassle. I can’t wait to visit again.

My mother has just moved into Churchill Living Broadstairs. Lorraine has been outstanding with her knowledge, kindness & expertise. She helped my Mum through every step from selling her own home & buying an apartment. Including dealing with estate agents & solicitors. Nothing was too much trouble.

Everything went very smoothly and all the staff are very helpful, cheerful and nothing is too much trouble for them. I have not yet moved in and am looking forward to enjoying the friendly community in the years to come.

Churchill living is a company that has conflicting standards, they ask their lodge managers to help residents with online shopping, how does that promote independent living but if there is a vulnerable resident they are not allowed to go into their apartment to check on them as it's against the independent living rule. Churchill is a company that doesn't really care once they have sold all the apartments in a lodge they are only interested in becoming bigger but unfortunately not better.

I moved into St Francis lodge 4 months ago and have loved every minute of it. I am soon to be 70 and despite being fit and healthy I only wish I had done it sooner. I live with my husband in a two bedroom flat. The building is extremely well managed and Nick the building manager is so kind and helpful going above and beyond to help me fit in and solve any of my problems. Highly recommended 5 star!

I arranged for my father to move into a rented apartment, and the Churchill staff were excellent, particularly Vivian who was the main point of contact within the lodge. Communication was good, items were delivered as requested, and the welcome was very warm.

I recently moved into Bond Lodge and all the staff at Churchill Living have been so friendly and helpful. I would especially like to name and thank Sally, who has been guiding me through since I first viewed the apartment. Even after I've moved in she has made herself available to help whenever she can.

Mum lives at St Johns lodge in Timperley, South Manchester. Steve the manager is excellent, he goes way above whats expected for his role. Always very helpful and cant do enough for the residents. They are lucky to have him!

I stayed in Stanley Lodge Epsom’s luxury guest suite for a night. Such a comfortable and warm room looking out over the immaculate gardens. Nice and large, as was the modern bathroom. There were tea and coffee making facilities plus biscuits and a great TV. My thanks go to Isobel Price for arranging for me to arrive late. Can’t wait to stay again soon!

My mum has recently moved into her new Churchill flat in Haverhill. From initial contact, initial viewing plus subsequent viewings and finally moving in, Alison the sales representative has guided and helped, as and when required. The whole moving process was made very simple as Churchill arranged everything which took a lot of stress away. Alison is a real asset and I would say went above and beyond just to ensure my mum's move sale/move went smoothly and without any issues.

Churchill made a great effort to alleviate the stress involved with the selling of my previous property and the purchase of my new apartment starting in January 2026. I felt quite pressured to accept the offer that secured the sale of my previous home as I was on holiday at the time and trying to cope with technology in the middle of the Mekong was frustrating! However, after this, all went according to plan within the desired timescale and I am loving my new apartment.

I'm one of the first owners to move into Adam Lock Lodge & the whole service from my initial walk in to the sales office has been absolutely faultless. Nothing has been too much trouble, the Churchill 'selling made easy' process was smooth & super efficient throughout. The recommended panel solicitors did an excellent job. Britannia Removals & having the lady come & help me unpack on the day of move was incredible! I'm already enjoying my new lifestyle & my beautiful new apartment. Highly recommend.

The team at Churchill Living and at Baker Lodge, especially Sunel, have been absolutely brilliant with helping my Grandfather move in to his new apartment, during what’s been a difficult time for the family. They went above and beyond to organise the rental property, and I can’t thank them enough for everything they’ve done!

My dad moved in to Bond Lodge 2 days ago and had an amazing welcome from everyone
Sally had paved the way and together with Emma helped make the experience less stressful for us all
There was a welcome pack including a delicious VIctoria sponge and beautiful plant ,sandwich lunch which was such a nice touch and meant we didn't have to break the flow !
Everyone we have met, who lives at Bond Lodge has been lovely and its really helped at such an uncertain time for my dad
thank you all so much