We needed additional extinguishers for a new storage area and one call to Chubb had a technician at our site the next day. He quickly suggested a course of action that would reposition an existing ext... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Rang up to alter some details on our account and the lady on the phone was very helpful and extreamly polite. She could not be more pleasent and helpful and sorted my enquiry out very quickly without... Se mere
Virksomheden har svaret
Our small church rents four fire extinguishers which need to be checked and serviced every year. For as long as I can remember it's been the same engineer each visit and calls me to arrange a visit ei... Se mere
Virksomheden har svaret
Working with the Chubb engineer Brian is great. He has been coming here for years and knows the building and where all the fire fighting equipment is. A friendly and professional man who get the job... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Installation af sikkerhedssystemer
- Leverandør af brandalarmer
- Leverandør af brandsikringsudstyr
- Butik med sikkerhedsudstyr
- Vagtselskab
Skrevet af virksomheden
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Kontaktoplysninger
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Storbritannien
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Fremragende
9 t anmeldelser
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra Chubb Fire & Security UK
Dear Pauline,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Helpful engineer
13. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear John,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Besvarelse fra Chubb Fire & Security UK
Dear Lyndsay,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Besvarelse fra Chubb Fire & Security UK
Dear Rachel,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Besvarelse fra Chubb Fire & Security UK
Dear Mrs Entwistle,
We appreciate your kind words for Matt! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
PPM's completed
6. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Valued customer,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Besvarelse fra Chubb Fire & Security UK
Dear Colin,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
The service is always the same
The gentleman who always carries out the work is friendly professional and polite , always keeps us updated , can’t ask for any more
13. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Percy,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Besvarelse fra Chubb Fire & Security UK
Dear Clarke International,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
The operational side is excellent
The operational side of the service is excellent — the engineers and control centre staff are efficient, professional, and provide very good customer support.
However, the administrative side of the company is frustrating - if you want to try & contact someone about an invoice queries or obtain a quote for parts or services it is very slow and extremely difficult to get hold of the correct department.
6. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Donna,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service, despite the communication issues you have faced.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Job was not completed as I was not on…
Job was not completed as I was not on site in this day and age what is wrong with phone me
13. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Valued customer,
Thank you for sharing your experience. Your feedback is valuable to us, and If you have any further comments or need assistance, please feel free to contact us direct at GB_TrustPilotReplies@Chubbfs.com
Best regards,
The Chubb Fire and Security Team
Excellent job done by the engineer.
Excellent job done by the engineer.
All straight forward and professional
13. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Mr James Fullarton,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Besvarelse fra Chubb Fire & Security UK
Dear Chris,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Engineer telephoned to let me know what…
Engineer telephoned to let me know what time he would be arriving.The inspection was carried out efficiently and I was kept informed throughout.
13. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Margaret,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us. Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great Customer Service
13. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Ian,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very professional and thorough…
Very professional and thorough investigation and issue sorted
13. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Valued customer,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue thoroughly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Besvarelse fra Chubb Fire & Security UK
Dear John,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very thorough and polite engineer
Very thorough and polite engineer who attended our site.
6. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Grahame,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
It was very difficult to get an…
It was very difficult to get an engineer to come out and every time I called, I had to explain everything again. The engineer who eventually came out was very nice and efficient
13. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Valued customer,
Thank you for your positive feedback for our engineer. We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
VERY GOOD AND POLITE ENGINEER
POLITE AND FRIENDLY ENGINEER. EXPLAINED EVERY THING PROPERLY
13. maj 2026
Besvarelse fra Chubb Fire & Security UK
Dear Bhasker Thankey,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.