CHIP Reverse Mortgage Anmeldelser 2.294

TrustScore 4.5 ud af 5

4,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

We were contacted by Agnes Letkemen just an hour after our first preliminary on-line enquiry and she was terrific answering our initial questions. We decided to pursue the matter further as my wife wa... Se mere

Bedømt til 5 ud af 5 stjerner

My mother and I dealt with Aaron Yanover and he was simply fantastic. He was always there when we had a question or concern. We cannot thank him enough for his professionalism and support during t... Se mere

Bedømt til 5 ud af 5 stjerner

Have a great experience working with Adam Fotias. As I am currently managing a cancer diagnosis he was so helpful and patient. I came away very happy with his work and can feel at ease knowing my fina... Se mere

Bedømt til 4 ud af 5 stjerner

Niel Palit was my guide through the entire process, which was fairly long and complicated (no fault of his ). He kept me on track and remained calm even when I got frustrated. My advice is to have... Se mere

Virksomhedsoplysninger

  1. Bank
  2. Økonomisk rådgiver
  3. Prioritetslånsmægler

Skrevet af virksomheden

HomeEquity Bank (HEB) is Canada’s original and leading national provider of reverse mortgages, with over 40 years of service. HEB is the only federally regulated bank specialized for Canadians 55 and better. With its flagship product, the CHIP Reverse Mortgage, HomeEquity Bank empowers Canadians 55+ to use what they’ve built to live well, help their family, or plan their legacy by providing a secure way to access equity from their most strategic investment – their home.

CHIP Reverse Mortgage: There's No Retirement Like Home

Skrevet af virksomheden

The CHIP Reverse Mortgage by HomeEquity Bank provides Canadian homeowners 55+ with a safe, simple solution to retire in the home they love. Access up to 55% of your home equity without ever needing to move or sell. Whether planned or unexpected costs arise, the CHIP Program provides peace of mind by allowing you to live retirement on your terms without having to worry about monthly mortgage payments.

Learn More About the CHIP Reverse Mortgage


Kontaktoplysninger

4,7

Fremragende

TrustScore 4.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

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Bedømt til 5 ud af 5 stjerner

Ali Sultani was very friendly and…

Ali Sultani was very friendly and helpful throughout the process. Ali took the time to ensure we as laypeople were fully aware and up to date throughout the experience. Ali's attention to detail was exemplary. We were very grateful for his involvement.

15. marts 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

the whole process was simple and easy…

the whole process was simple and easy to follow. This was a large part due to Mortgage specialist Rachelle Dunn

25. marts 2026
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Barry,

Thank you for the 5-Star review. We're glad you found the process simple and easy to follow. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 5 ud af 5 stjerner

Neil was very quick to get back to me…

Neil was very quick to get back to me when I had questions and I had alot of them. He explained everything very clearly and would repeat if I needed it.

Neil was considerate and understanding in a difficult time when I was deciding what was best for us.

Thank you Neil
Darlene S.

27. marts 2026
Uopfordret anmeldelse
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Darlene,

Thank you for the 5-Star review. We’re glad Neil was considerate, understanding, and able to answer all of your questions. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 5 ud af 5 stjerner

My outstanding experience with Ms. Holly Hoy

I just obtained a loan from Home Equity Bank via the Chip reverse mortgage program and I am truly astonished by the amazing quality of service I received from HEB in general and from Ms. Holly Hoy in particular.
Every phase of the process was made easy and reassuring by Ms. Hoy's expertise, extended financial knowledge, as well as her thorough, precise and clear explanations and answers to my numerous questions. In a world where decent service and basic competence are so hard to find, Holly Hoy's integrity, professionalism, impressive competences, flawless attitude and complete availability, stand out brilliantly and really deserve to be aknowledged and even praised!

27. marts 2026
Uopfordret anmeldelse
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Nadine,

Thank you for the great review. We’re pleased that Holly provided such great customer service and will pass along your kind words. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 5 ud af 5 stjerner

Your initial staff and thanks to…

Your initial staff and thanks to Gabriel.

26. marts 2026
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Lidia,

Thank you for the 5-Star review. We’re glad you enjoyed working with Gabriel. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 5 ud af 5 stjerner

The Epitome of Professionalism - Rachele Dunn

What a pleasure it has been having Rachele Dunn coordinating my CHIP Reverse Mortgage from application stage to disbursement of funds. The process was amazingly fast, made all the more comfortable by Rachele being available, promptly, to answer questions, provide assistance when requested and stick-handle the process with expertise. I’m grateful for Rachele’s professionalism, and sense of timely and comfortable interaction. Thank you.

25. marts 2026
Uopfordret anmeldelse
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Nostalgiabuff,

Thank you for the great review. We’re glad the process was fast and that Rachele was prompt and professional. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 5 ud af 5 stjerner

Quick and easy

When banks fail, CHIP comes to the rescue.

24. marts 2026
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Ron,

Thank you for the 5-Star review. We’re glad we were able to help! Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 5 ud af 5 stjerner

Deal closed a week and a half earlier…

Deal closed a week and a half earlier than expected and my contact Sharon Chapman was so helpful and patient with me throughout.

24. marts 2026
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Darlene,

Thank you for the 5-Star review. We’re glad that your reverse mortgage funded sooner than expected. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 5 ud af 5 stjerner

A Pleasent Experience

They were courteous, considerate & informative answering all questions as required. Provided visual information that helped us to make our decisions. We appreciated their quick response.

23. marts 2026
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Barbara and Hugh,

Thank you for the great review. We’re glad you found our staff helpful and prompt in their responses. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 5 ud af 5 stjerner

Rachel’s Dunn was an excellent advisor…

Rachel’s Dunn was an excellent advisor throughout the entire application process . She responded thoughtfully and thoroughly to all of my questions and concerns . I never felt rushed or confused - her manner was so human and professional. This went a long way toward getting me through the document gathering and submission stage as I’m not terrific with technology.

24. marts 2026
Uopfordret anmeldelse
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Janet,

Thank you for the great review. We’re glad that Rachele was an excellent advisor throughout the application process. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 5 ud af 5 stjerner

Ali was amazing to work with

Ali was amazing to work with. He was very knowledgeable about the process and answered all of our questions in a timely manner. He was very patient with us and so kind. I recommend this service, and Ali, to anyone wanting to get value from their home.

2. marts 2026
Uopfordret anmeldelse
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi TL,

Thank you for the 5-Star review. We’re glad that Ali was knowledgeable and patient. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 1 ud af 5 stjerner

Dishonesty and Not Transparent with Disclousers

Dishonesty, misinformation and horrific unforeseen or not discussed additional charges they add to the mortgage to get out of the mortgage. Fraud has been found in accounts regarding the interest amount they have charged clients. Be extremely aware to these issues go to your Bank, or other Banks/Trust Companies before ever considering CHIP, I am living this right now and have notice other posting similar to this posting on different sites.

22. marts 2026
Uopfordret anmeldelse
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Thank you for sharing your experience. We appreciate you bringing these concerns forward and take them seriously. We’d like to better understand your situation and review the details with you.

Please contact our Customer Care team by submitting a formal complaint at https://www.homeequitybank.ca/complaints/, calling 1-855-460-7221 (Monday–Friday, 8:30 a.m.–5:00 p.m.), or emailing wecare@heb.ca.

Bedømt til 5 ud af 5 stjerner

Excellent experience!

Great and informative service from the agent I spoke with, Sharon Chapman. She was very patient with me as I repeatedly asked her to explain certain things so they would make sense to me. She deserves a raise!!

19. marts 2026
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Natalie,

Thank you for the great review. We’re glad that you enjoyed working with Sharon and that you was patient and knowledgeable. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 4 ud af 5 stjerner

Guidlines


It worked out fine eventually and understand new guidelines and the people that control the lending - it takes longer

11. marts 2026
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Janet,

Thank you for the 4-Star review. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Bedømt til 5 ud af 5 stjerner

Great Service

I filled out an online application to see if I qualified for a Chip Reverse Mortgage. I was contacted immediately by Zoe Plumb to help me understand the whole procedure.
From start to finish she was extremely helpful, knowledgeable and professional. The whole process took just a few weeks. Zoe made it easy to understand and answered all my questions and concerns all along the way. I highly recommend Chip if you're looking to free up some of your equity.

16. marts 2026
Uopfordret anmeldelse
CHIP Reverse Mortgage-logo

Besvarelse fra CHIP Reverse Mortgage

Hi Robert,

Thank you for the great review. We’re glad that Zoe was helpful, knowledgeable and professional throughout the process. Thank you for choosing HomeEquity Bank!

Sincerely,
HomeEquity Bank Client Relations

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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