Chatbooks Anmeldelser 2.212

TrustScore 3.5 ud af 5

3,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Been a monthly mini customer for 8 years. I have 4 subscriptions for family. I no longer live in the US and asked to set the subscriptions to not renew anymore. Was told that if they canceled my subsc... Se mere

Bedømt til 3 ud af 5 stjerner

I’ve loved using Chatbooks to preserve family memories, but the recent subscription increase from around $30 to $45 feels excessive. A nearly 50% jump is hard to justify, especially for loyal custom... Se mere

Bedømt til 4 ud af 5 stjerner

Gorgeous photobook! I have used chatbooks a couple of times now to create custom comic books with my art, and they have always turned out great. However, I do wish I could control the size and posi... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We love Chatbooks! The hardcover books are the perfect way to preserve memories, especially for someone who had a deep love for old school photo albums. Easy to create. I like the option to add captio... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Fotoprinttjeneste

Skrevet af virksomheden

Subscribe to your life! Don't miss a single silly, fun, loving moment - print your everyday magic! We offer Monthly Subscription Books, one-time Classic Books, and more.


Kontaktoplysninger

3,7

Middel

TrustScore 3.5 ud af 5

2 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitationer registreret

Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 3 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 4 ud af 5 stjerner

It was a pleasure to create my…

It was a pleasure to create my specialty books in addition to my monthly minis. However, the phone app did not allow me to edit or move pages around. I was only able to do it on my laptop and it was a pleasure on that platform. I love chatbooks and highly recommend to any family who loves pictures as much as we do.

31. juli 2024
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Besvarelse fra Chatbooks

Thanks for the feedback! You can move pages around on the app by tapping on the book, then long-pressing on a photo. once the selected photo is highlighted, simply drag and drop it to where you'd like it to go. Please reach out to support@cahtbooks.com for further assistance!

Bedømt til 1 ud af 5 stjerner

Double Charged

I was double charged- only asked for my credit card information once, yet somehow received two order numbers. Which I only noticed after my credit card directed to me to what they saw as a double charge. It makes no sense- why would I purchase two sets of 6 months for the same person's gift? Why not just go the cheaper route of one set of twelve months? Waiting on a response from Chatbooks at this point. Very concerned. I obviously don't want to involve the receiver of the gift, my MIL, as that just seems impolite & a bit tacky. Ugggh, I hope they can sort this out@

29. juli 2024
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Besvarelse fra Chatbooks

Thanks for letting us know. I went ahead and sent you an email with more details as to the cause of this. However, I did issue a full refund for one of them. Feel free to reply back to the email and we'll continue to assist if you need anything else!

Bedømt til 5 ud af 5 stjerner

LOVE CHATBOOKS!!!

AS A PHOTOGRAPHER I LOVE CHATBOOKS, THEY ARE GREAT WAY TO KEEP YOUR MEMORIES & ALSO GREAT GIFTS.

29. juli 2024
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Besvarelse fra Chatbooks

Thanks for choosing Chatbooks to print your photography!

Bedømt til 5 ud af 5 stjerner

Sometimes the site was flightly and…

Sometimes the site was flightly and difficult to work with. Clearer directions at the beginning would be so helpful. I have done this several times and still have to do a lot of hit or miss with the different processes. Thanks for a lovely product - making it more user friendly will only help.

19. juli 2024
Chatbooks-logo

Besvarelse fra Chatbooks

Thank you for sharing your feedback with us! Please reach out via email at support@chatbooks.com, live chat, or SMS. We are always just a click away and excited to help if you need assistance!

Bedømt til 4 ud af 5 stjerner

Great little book

The book and photo quality is really great.I'm giving it four stars because my photo captions did not print out.

13. juli 2024
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Besvarelse fra Chatbooks

Thanks for letting us know, Jessica. It looks like you turned on captions, but then selected the Full/Fit layout which doesn't allow space for the caption to print. I have sent you an email and can help you get that fixed if you'd like!

Bedømt til 5 ud af 5 stjerner

My kids LOVE their books!

Always so easy to use and easy to love!! I adore these books and the simplicity. This year, I especially loved the packaging & reminder of printed photos being important for the social emotional self

11. juli 2024
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Besvarelse fra Chatbooks

Thank you, Chelsea! We appreciate the compliment on the packaging- we like it too!

Bedømt til 5 ud af 5 stjerner

Chatbooks makes it so easy!

Chatbooks makes it so easy to create a memory book! This is my third or fourth book.

23. juli 2024
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Besvarelse fra Chatbooks

Thanks so much for the review. We look forward to creating more books together!

Bedømt til 5 ud af 5 stjerner

Customer service is always fantastic…

Customer service is always fantastic here. Even if something doesn't turn out right with the book - they will always make it right! It is evident that customer satisfaction is of utmost importance to them.

9. juli 2024
Chatbooks-logo

Besvarelse fra Chatbooks

We appreciate your being here, Valerie!

Bedømt til 5 ud af 5 stjerner

Well made 👌

Each and every book I order is done in high quality paper, looks great 👍
I recommend Chatbooks to all that asked were I got such a well made book from

23. juli 2024
Chatbooks-logo

Besvarelse fra Chatbooks

We appreciate the kind review!

Bedømt til 4 ud af 5 stjerner

Love the ease of uploading images but….

Love the ease of uploading images. Had some trouble organizing pages and editing collage pages once I set the number of pictures per page.

23. juli 2024
Chatbooks-logo

Besvarelse fra Chatbooks

Thank you for sharing your feedback with us, however, we're sorry for the trouble! We would love to help troubleshoot with you if needed. Please reach out via email at support@chatbooks.com, live chat, or SMS. We are always just a click away and excited to help.

Bedømt til 5 ud af 5 stjerner

Best App Out There for Creating Picture Books

This app is the best one out there for creating beautiful picture books in a snap. I have a subscription that I love and that allows me to easily create books by the month.

I've also created gift books for others. Easy. Easy. Easy. The only thing I would recommend is that Chatbooks offer more layout options for multiple pics on a page.

22. juli 2024
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Besvarelse fra Chatbooks

We love that your experience was a great one! #HappyChatbooking

Bedømt til 5 ud af 5 stjerner

Been a customer for years

I have been using Chatbooks for several years and service has always been great! I live far away, but it only takes a couple of weeks for it to arrive. I am very happy with it :)

18. juli 2024
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Besvarelse fra Chatbooks

Thank you so much for your kind review! #HappyChatbooking

Bedømt til 3 ud af 5 stjerner

Lag time in response was frustrating and cost a duplicate book.

I found the response time for help frustrating. Also once I hit order, I realized I missed some photos and wrote them to unlock it. The reply Teo several days (which included a weekend) and unfortunately went to print in the meantime. Frustrating. I suggested that customers be able to unlock it themselves for at least 12-24 hrs after hitting submit to avoid double payment.

5. juli 2024
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Besvarelse fra Chatbooks

Thank you very much for the feedback and suggestion about unlocking books. We do our best to respond to our customers within 24 hours but have been dealing with an abnormally high number of inquiries these last couple of weeks. We'll continue to do our best to offer the top-notch customer service that you deserve!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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