My initial enquiry to Chas Newens Marine Co Ltd (CNM) was late afternoon on Tuesday 19th May. I was urgently in need of a Vetus 6 shaft coupling for my boat that had been emergency slipped that morn... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This is a trustworthy seller The only thing I have found is these markers are smaller than I expected But I may of read the sizes wrong but they will do the job intended for they do seem to be ver... Se mere
Ordered item that website stated available, week later still had no communication l had to call to be told item was out of stock and would be for another 2 weeks! Had to order a different item which... Se mere
Tried submitting this review but don’t think it went through. Don’t want to miss reviewing excellent after sales service. Having purchased a folding ladder for my camper from Chas Newens Marine, I not... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Chas Newens Marine - specialist Boat Hire on the Thames. Zodiac RIBs, Outboard Sales and Service. Also RYA Training, Boat Trailers, Brokerage.
Kontaktoplysninger
The Boathouse, Embankment, Putney, SW15 1LB, London, Storbritannien
- 02087884587
- office@chastheboat.co.uk
- chastheboat.co.uk
Har besvaret 50 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good communication and straightforward…
Good communication and straightforward purchase.
Brilliant company to deal with
Well, what can I say? Fantastic priced item with the best customer service when I had a delivery query. Brilliant company to deal with in every aspect. Thank you.
Scaffold board and pole holder
I purchased a pair of brass scaffold plank and pole holders well constructed item excellent price highly recommend this purchase
Super After-Sales Service.
Tried submitting this review but don’t think it went through. Don’t want to miss reviewing excellent after sales service. Having purchased a folding ladder for my camper from Chas Newens Marine, I noticed no brackets for hook attachments. Phoned the company and spoke to Jakki. She contacted supplier and found out not only were brackets not supposed to be included but found out advertised items were discontinued. She sourced replacement items and ordered them for me. Gave me a little discount and free postage for my trouble. Super After Sales Service.
I had a fantastic experience with Chas…
I had a fantastic experience with Chas Newens Marine in Putney. I initially called to ask about delivery costs for a launching trolley, and the level of customer service that followed was genuinely above and beyond.
The manager took the time to call me back and talk through options, including suggesting collection from their site. She then went out of her way to find an even more convenient solution that significantly reduced our travel time. She made sure the arrangement worked for us, helped us load the trolley when we arrived, and even checked in by message the next day to make sure we’d got home safely.
It’s rare to find such thoughtful, proactive, and genuinely caring customer service. I wouldn’t hesitate to recommend Chas Newens Marine to anyone — a brilliant example of putting customers first.
Best Price on Web
Best Price on Web, used this kit before - Neoprene if you are looking for UV resistance & not clearing oily water. It will last 3 times longer than Nitrile.
Chas Newens delivery was very quick!
If your looking for parts don’t look…
If your looking for parts don’t look anywhere else Chas newness marine is 100% the best looking for bits for weeks after getting onto Chas one day got the order put in next day thanks again
Alko spare wheel frame, fantastic service
I ordered an Alko spare wheel frame. It was the best price, shipped the day of ordering online and delivered the next day!! Absolutely faultless service thank you.
Fantastic service
Fantastic service. Dock fender received within 24 hours of ordering despite horrendous weather.
Thank you.
brass bell
bought a brass bell from Chas and the service was great, quick delivery, and item is superb all at a good price, Many thanks Mark
A good product at a very good price
A good product at a very good price. Order processed quickly and delivered promptly
Great service and communication
I was in urgent need of some anodes and Chas Newens pulled out all the stops to expedite the order - the speedy delivery exceeded the estimate by several days. A lot of marine stores talk the talk but they certainly walk the walk! Highly recommended.
Brilliant company and very professional…
Brilliant company and very professional very helpful strongly recommend
Excuses excuses
I received my material after more that 3 weeks and menacing to cancel the order.
I will never buy from them again.
Excellent customer service
Smooth transaction and very friendly communication. Excellent customer service and great product!
Thank you!
Great service from Jakki
Great service from Jakki, very helpful in getting spare part for my Pela 6000 which I was unable to source elsewhere. Jakki showed perseverance when their trade supplier fell short.
Martin
Prices are wrong on the site
Prices are wrong on the site . Waste of time and money .

Besvarelse fra Chas Newens Marine
Something wrong? Who cares?
Initially helpful with delivery delay. Chaser email ignored and order arrived shortly thereafter without any communication.
Installed net object holders, but non of the screw covers fitted.
Emailed the company and totally blanked.
Customer service at its worst.
Go elsewhere.
Great service from a honest dealer
Wanted advice on the purchase of an Osculati trumpet fog horn.
The company representative Julie was very helpful and totally honest.
I am in no doubt that this item was exactly what I wanted also at the lowest and best price available.
Great service.
I wanted a new RIB…
I wanted a new RIB as a tender for the yacht and while others wanted ridiculous money to transport it to my Cumbrian berth Newans's got it quoted, packed and dispatched the next day. Got the Waveline 360 alu double skin floor and its so much nicer to use than our old rollup and sits nicely on the foredeck while on passage.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







