Közel egy hónapja várok a szemüvegre, “nincs készleten”. Közben kaptam ígéretet, hogy válasszak másikat, megtörtént de azóta sem küldik, sőt, kaptam különbözet kifizetésére számlát. Nem hogy kompenzác... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I ordered my sunglasses on express delivery (3-4 days) and therefore paid extra about 40€. One week later they are not even shipped and customer service does not reply to any messages. Feels a bit lik... Se mere
I am trying to retun the product but the're not even responding to my emails properly and insisting to keep the product which i didn't like much. Its a worst customer service i ever seen till now. The... Se mere
I'm giving 5 stars on the customer support and trouble shooting team of Chamelo. I couldn't ask for better complaint resolve than what they provided. My son loves the glasses, but wasn't crazy about... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At Chamelo, we believe that your glasses should be as flexible and adaptable as you are. With two breakthrough lens options, Eclipse™ Tint-Adjustable lenses and Prismatic™ Color-Changing lenses, Chamelo is redefining what eyewear can do—offering you the ultimate in comfort, style, and personal expression. Be different. See different.
Kontaktoplysninger
3,0
Middel
443 anmeldelser
Har besvaret 86 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
the design is modern yet timeless…
the design is modern yet timeless perfect for everyday use.
9. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Chamelo
Hi Rose,
Thank you so much for your kind words! We’re thrilled to hear you’re loving the design — we’ve always aimed to create eyewear that’s both modern and timeless, perfect for any occasion.
Enjoy rocking your Chamelo every day!
– The Chamelo Team
Not worth it
Not worth it. very pricey with poor quality, after owning it for 2 months
problems listed below!
1- screen flickers
2- black dot forming in the middle of the lens
3- temple rubber tip comes off
4- temple broke off for no reason. didn't drop it or anything. just broke off for no reason( very poor quality )
9. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Chamelo
Hi Allan,
We’re truly sorry to hear about your experience — that’s not what we want for any of our customers. However, the issues you’ve described are highly unusual, as our glasses shouldn’t be having these kinds of problems unless they were accidentally damaged. We take pride in the quality of our products and each pair goes through strict quality checks before shipping.
That said, our upper management team will be reaching out to you directly to review your case and assist further. We appreciate you bringing this to our attention and we’ll do our best to help make things right.
Please reply to Trustpilot's request for more information so that we can pull up your order.
– The Chamelo Team
Good communication, good quality.
Glasses a very cool and they function as mentionned. Shipping wasn't the fastest but they finally arrived 🙌.
4. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Chamelo
Hi Marc-Andre,
We’re sorry for the delayed response — and we completely understand your frustration. There’s actually a reasonable explanation for what happened: during periods of high contact volume, our email system automatically places tickets back in the queue when multiple messages are sent in quick succession. Our autoresponder does mention not to send repeat emails, as this can unintentionally delay responses further.
That said, our upper management team has now reached out to personally assist and make sure your concern is fully resolved. We appreciate your patience and understanding as we work to make this right.
– The Chamelo Team
UPDATE 11/13/2025:
Hi again Marc-Andre! We are happy to report that your issue has now been resolved. Upper management has reached out and assisted you with your concern. Sorry again for the inconvenience and thank you for giving us a second chance to make things right for you!
– The Chamelo Team
Still enjoying my Chamelo Auras
Really enjoying my Chamelo Auras. I got these about a year ago and they still work great.
12. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Chamelo
Hi CH,
We’re so glad to hear that your Chamelo Auras are still going strong even after a year! It’s always great to know our customers continue to enjoy their eyewear long after purchase — that lasting quality and experience is exactly what we aim for.
Thank you for sharing your feedback and for being part of the Chamelo community!
– The Chamelo Team
Besvarelse fra Chamelo
Hi Kat,
We’re so glad you love the design — thank you for sharing your excitement with us! It means a lot to know that our pieces are hitting the mark in both style and function. We appreciate your support and can’t wait for you to see what’s coming next!
– The Chamelo Team
Great for running with music
Great for running with music. Best purchase! I have been using it for weeks.
These music shield glasses are super convenient for running. Bluetooth connects easily, sound is clear, and I can still hear my surroundings. They fit well, stay in place, and the battery lasts several runs. Simple, effective, and no need for earbuds. These glasses are a fantastic investment. Highly recommend!
7. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Chamelo
Hi Ferjohn,
We’re so glad to hear you’re loving your Music Shield glasses! It’s awesome that they’ve become your go-to for running — clear sound, secure fit, and all without the hassle of earbuds. Thanks for sharing your experience and for recommending Chamelo. Here’s to many more great runs ahead!
– The Chamelo Team
Perfect fit
Perfect fit!
I love how Chamelo offers wide array of styles for different situations and occasions. They bring elevated eye pieces that is functional and fashionable.
8. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Chamelo
Hi Puple,
We’re thrilled to hear that your Chamelo pair fits perfectly! It’s great to know you appreciate our range of styles designed to match every mood and occasion — that perfect blend of function and fashion is exactly what we aim for. Thanks for sharing your experience and for being part of the Chamelo community!
– The Chamelo Team
Aura Prismatic Smart Glasses
These Aura Prismatic Smart Glasses are incredible! The electrochromic color-changing feature is mind-blowing — switching shades instantly depending on the light. The style is super sleek and futuristic, and they’re really comfortable to wear for long periods. You can tell the build quality is excellent, and they definitely turn heads wherever I go. Easily one of the best pairs of sunglasses I’ve ever owned!
12. september 2025
Uopfordret anmeldelse
Besvarelse fra Chamelo
Hi Alexi,
We’re so glad to hear that you’re loving your Aura Prismatic Smart Glasses! It’s amazing to know that the color-changing feature and sleek design are delivering the experience we envisioned. Thank you for sharing your excitement — and for turning heads with Chamelo wherever you go!
– The Chamelo Team
I loved the glasses
I loved the glasses, obviously very high quality and durable. Definitely browsing for my next pair!
10. september 2025
Uopfordret anmeldelse
Besvarelse fra Chamelo
Hi Adrianna,
We’re thrilled to hear that you loved your glasses! It’s always rewarding to know that our craftsmanship and quality made a lasting impression. We can’t wait for you to find your next favorite pair — thank you for being part of the Chamelo community!
– The Chamelo Team
It’s been over one month there’s still…
It’s been over one month there’s still no status update on when my order will be shipped. I got an email from Amazon stating Chamelo is now available in the shop with the earliest available ship date for 2 days. This is absolutely ridiculous and unacceptable for a company to ignore it’s customers like this
5. september 2025
Uopfordret anmeldelse
Besvarelse fra Chamelo
Hi Jervell,
We’re sorry to hear that your order has been experiencing some issues — that’s definitely not the experience we want for our customers. Our upper management team will be reaching out shortly to help check on the status of your order and ensure this gets resolved as quickly as possible.
Please also reply to our request for more information so we can locate your order details and assist you right away.
– The Chamelo Team
Startled that this company had the…
Startled that this company had the nerve to ask for my review.
Before buying, I inquired about the glasses' usefulness for workouts and the electronics' resistance to sweat, and was given assurances it would be no issue so I bought them.
The first cycling ride I went on with them was a disaster. Even at fully adjusted darkness, they are barely as dark as standard glasses. I found that sweat got on the control slide and caused them to go full light randomly and they did not want to respond to my finger at that point. So every minute or two they would go from dark to light and I'd have to try and make them go dark again.
After a while the sweat apparently got inside the power button and caused it to act up. The glasses would alternate announcements about power on-connected, power off, power on, power on-connected, etc. repeatedly every 15 seconds. They wouldn't turn off manually and even unpairing from the phone didn't stop it. I had to ride all the way home for 45 minutes that way.
When contacted, the company rep was slower to respond (several days instead of a few hours before purchase) and tried to talk me into keeping the useless (for my needs) glasses at a small discount. After declining that offer and asking again, several days I was given the return label and clearance, I returned them immediately.
After delivery of the return, another week went by with no contact or refund so I asked. Several days later I got a reply that was not helpful, and it became obvious that they were slow-pedaling the refund. So I filed chargeback with my CC. I never received the voluntary refund nor any communication from the company until today when they asked for my review. Well, here it is.
10. juni 2025
Uopfordret anmeldelse
Besvarelse fra Chamelo
Hi Kevin,
We completely understand your frustration, and we appreciate you taking the time to share your experience. Of course, we’d send a review request — it’s part of how we stay transparent and make sure every concern gets the attention it deserves.
We’re sorry to hear that things didn’t go as expected with your purchase, and our upper management team will be reaching out directly to assist further. Please respond to the request for information so that we can pull up your order number.
– The Chamelo Team
Amazing product and great service
This was my first time ordering from Chamelo and i was a little worried due to shipping from overseas. However, immediately from ordering, i received confirmation and regular updates regarding shipping. This left me completely aware of where my glasses were throughout the process. Delivery was quick and both pairs of glasses were even better than i expected. Highly recommend ordering from Chamelo....You wont be disapointed with the product or service.
17. september 2025
Uopfordret anmeldelse
Besvarelse fra Chamelo
Hi Pookie,
Thank you so much for sharing your experience! We’re thrilled to hear that your first order with Chamelo went smoothly and that you enjoyed the regular updates throughout shipping. It’s great to know your glasses exceeded expectations — we truly appreciate your trust and recommendation!
– The Chamelo Team
Buyer Beware of Shady Company
I am updating my review to reflect new information.
I purchased a pair of Chamelo electronic tinting glasses for approximately $250. Shortly after purchase, the glasses malfunctioned. When I contacted support, I was told I was not eligible for a refund because the 30-day window had passed and I no longer had the original packaging.
After I left an honest negative review on Trustpilot, a manager from Chamelo reached out and offered a full refund as a “special exception” on the condition that I remove or edit my review. Trusting this promise, I updated my review to 5 stars.
The refund was never issued.
Weeks later, I was told there was a “platform error” and that the payment was too old to refund, and I was then asked if they could send the money via PayPal instead. That also never happened.
At this point, the issue is no longer just a defective product — it is about integrity. I changed my review in good faith based on a written promise of a refund, which was not honored.
I am reverting my review to reflect my full experience so other customers can make an informed decision.
15. april 2025
Uopfordret anmeldelse
Besvarelse fra Chamelo
Hi Ricardo,
We’re sorry to hear about your frustration, but that’s not an accurate description of what happened. Our policy clearly states that all returns must be sent back in their original packaging, and in this case, it was unfortunately discarded.
That said, our upper management team will be reaching out to assist you further and see what can be done to help.
– The Chamelo Team
UPDATE 2/19/2026:
Hi again Ricardo! We are happy to report that your issue has now been resolved. Upper management has reached out and assisted you with your concern. Sorry again for the inconvenience and thank you for giving us a second chance to make things right for you!
– The Chamelo Team
Besvarelse fra Chamelo
Hi Yantaro,
Thank you so much for your kind words! We’re so glad to hear you’re loving your Chamelo sunglasses and that they fit perfectly for any occasion — that’s what we love to hear. We appreciate you taking the time to share your experience!
– The Chamelo Team
Besvarelse fra Chamelo
Hi Edmond,
Thank you so much for your feedback! We’re thrilled to hear you’re loving your Chamelo for everyday use — that’s exactly what we designed it for. We truly appreciate you taking the time to share your experience!
– The Chamelo Team
I love it everyday
I absolutely love Chamelo for my everyday wear. Whether I’m running errands, working, or just relaxing, it fits seamlessly into every part of my day. The comfort, style, and versatility are unmatched—and honestly, it’s worth every penny. Highly recommended for anyone who wants fashion that keeps up with real life!
3. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Chamelo
Hi Aithor,
Thank you so much for the amazing review! We’re thrilled to hear that your Chamelo glasses have become part of your everyday routine. It’s wonderful to know that you’re loving the comfort, style, and versatility — that’s exactly what we strive for.
We truly appreciate your support and recommendation!
– The Chamelo Team
Poor craftsmanship
Waited over 2 months for these shades to arrive. Pulled them out of the fancy case and examined them. What a hunk of shit…the nose holders are bent not evenly aligned. For $250.00 dollars I’d rather get knock off Oakley’s in Cabo on the beach from a street vendor. This is really disappointing.
3. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Chamelo
Hi Matt,
We’re very sorry to hear that you weren’t satisfied with your glasses, and we truly appreciate your honest feedback — it helps us continue to improve our craftsmanship and quality control.
You’re welcome to return your order for a full refund within 30 days, and our upper management team will be reaching out to you directly to help facilitate this process and make things right.
Thank you again for sharing your experience — we value your input and the opportunity to do better.
– The Chamelo Team
UPDATE 11/18/2025:
Hello Matt! Our upper management is attempting to get in touch with you. Please check your email inbox ASAP. Thank you.
– The Chamelo Team
Scam
This is a scam they will pull the money out of your account the same day, the next day they will send you an email saying they're behind with no ETA update and will not respond back... I do not recommend
22. september 2025
Uopfordret anmeldelse
Besvarelse fra Chamelo
Hi Cacho,
We’re sorry to hear about your negative impression. To clarify, we did not steal your money — your order was delayed because we temporarily ran out of stock, and we sent you an email to inform you of this.
Our upper management team will be reaching out to you directly via email to clear up this misunderstanding and help expedite the delivery of your order.
We truly appreciate your patience and the opportunity to make this right.
– The Chamelo Team
They will not send you glasses
They will not send you glasses. Terrible Company who steals money.
1. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Chamelo
Hi Sebastian,
We’re sorry to hear about your frustration. To clarify, we did not steal your money — your order was delayed because we temporarily ran out of stock, and we even sent you an email to inform you of this.
Our upper management team will be reaching out to you directly via email to clear up this misunderstanding and assist with expediting the delivery of your order.
We appreciate your patience and the opportunity to make this right.
– The Chamelo Team
UPDATE 11/12/2025:
Hi again Sebastian! We are happy to report that your issue has now been resolved. Upper management has reached out and assisted you with your concern. Sorry again for the inconvenience and thank you for giving us a second chance to make things right for you!
– The Chamelo Team
One of the best!!
I loveee their sunglasses because not only it changes color, it is also very stylish! I have sensitive eyelids so wearing their sunglasses really helps me not to get a stye every time I go out in the sun. Also, it is very comfortable unlike the other brands that I’ve tried before. Plus, really easy to adjust the lens!! Go get yourselves one of this, really worth my money!!
29. september 2025
Uopfordret anmeldelse
Besvarelse fra Chamelo
Hi Samantha,
Thank you for such an amazing review! We’re so glad to hear you love the style and comfort of our sunglasses, and that they’ve been such a big help for your sensitive eyes. It’s great to know the color-changing lenses and adjustability are making a real difference for you.
We truly appreciate your support and recommendation — it means the world to us!
– The Chamelo Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.