The sales person @ Chadwick’s Kilkenny went out of his way to source a suitable door handle after I purchased the wrong one online. Returning the incorrect item was seamless and I received a message w... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered tonne bag of stones online .. very simple and straight forward .. got online discount which was a nice surprise .. couldn't believe how quickly the tonne bag was delivered within 2 days .. I a... Se mere
Virksomheden har svaret
Received an email to say that there was a 'small' problem with my order of one week ago. The item was not available and its appearance on the Chadwicks website was a mistake. Luckily TJ Mahony has it!... Se mere
Virksomheden har svaret
Absolutely brilliant company to deal with. The staff are amazing, so helpful, understanding and always willing to go the extra mile. Couldn’t fault them and would highly recommend! ⭐️⭐️⭐️⭐️⭐️
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Chadwicks is Ireland’s leading builders’ merchanting company, operating with 50 stores and over 1,300 colleagues across the country. Thanks to our unrivalled knowledge and expertise in the construction sector, we have been part of the fabric of everyday life in Ireland for over 200 years, providing building materials to homes, hotels, farms, transport networks and every other form of business throughout the country.
Kontaktoplysninger
Chadwicks Group, Ashfield, Dublin,, D22 W318, Dublin, Irland
- info@chadwicks.ie
- chadwicks.ie
4,2
God
369 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Rang to check if online order was ready…
Rang to check if online order was ready for collection, was told it was ready, went to pick it up and was told there was an issue processing my order. I said I'd buy the item for cash again and cancel my online order, however there was only one left in stock and it was damaged. Had to go elsewhere. Poor communication the first time I rang.
13. juli 2026
Besvarelse fra Chadwicks
Hi Deanna,
Thank you for your feedback. We are sorry to hear about your experience and understand your frustration.
We apologise for the confusion surrounding your online order and for the inconvenience caused by being advised that the item was ready for collection when there was an issue with processing the order.
Clear and accurate communication is something we strive for, and we regret that we did not meet those expectations on this occasion.
A member of our Customer Care team is going to reach out to you directly to discuss this further.
Thank you for bringing this matter to our attention, and please accept our sincere apologies for the inconvenience caused.
Kind Regards,
Chadwicks Customer Support
Helpful staff
6. juli 2026
Besvarelse fra Chadwicks
Hi Yang,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that you were satisfied with the service you received.
Your positive feedback is greatly appreciated, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Online ordering from Chadwicks
Order online , straightforward, delivery driver very helpful.
6. juli 2026
Besvarelse fra Chadwicks
Hi Alan,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that you found our online ordering process straightforward and that our delivery driver provided a helpful service.
We’ll be pleased to pass your kind feedback on to the delivery team, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Besvarelse fra Chadwicks
Hi Vitalija,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that you’re happy with your experience with Chadwicks.
Your positive feedback and valued support are greatly appreciated, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Besvarelse fra Chadwicks
Hi Fiona,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that your order was processed and completed so promptly.
Your positive feedback is greatly appreciated, and we look forward to providing you with the same efficient service again in the future.
Kind Regards,
Chadwicks Customer Support
A one hour click and collect window
A one hour click and collect window , was actually 4 days
9. juli 2026
Besvarelse fra Chadwicks
Hi Joseph,
Thank you for taking the time to leave a review.
We are sorry to hear about your experience and understand your frustration. We appreciate how disappointing this delay would have been.
This is not the level of service we aim to provide, and we sincerely apologise for the inconvenience caused.
As a gesture of goodwill, a member of our Customer Care team will be reaching out to you directly to provide you with an online discount code.
Kind regards,
Chadwicks Customer Support
Great service
Great service. Phoned next day to update me on delivery. Would highly recommend.
12. juli 2026
Besvarelse fra Chadwicks
Hi Andy,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that you received great service and were kept informed regarding your delivery.
Your recommendation is greatly appreciated, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Website
Website: Very straightforward and easy to navigate.
Delivery: Prompt, exactly on time.
Product: Excellent quality gravel and aggregate.
Zero hassle. Highly recommended!
12. juli 2026
Besvarelse fra Chadwicks
Hi John,
Thank you for taking the time to share such detailed feedback.
We’re delighted to hear that you found our website straightforward and easy to navigate, that your delivery arrived promptly and on time, and that you were pleased with the quality of the gravel and aggregate.
Your recommendation is greatly appreciated, and we look forward to assisting you with future projects.
Kind Regards,
Chadwicks Customer Support
Still have not received my order and…
Still have not received my order and should have been ready to collect after an hour!
12. juli 2026
Besvarelse fra Chadwicks
Hi Lisa,
Thank you for taking the time to leave a review.
We are very sorry to hear about the delay you experienced with your Click & Collect order.
Having spoken with our Midleton branch, we have been made aware that this matter has since been resolved. However, we appreciate that this does not take away from the inconvenience caused, and we sincerely apologise for the experience.
As a gesture of goodwill, a member of our Customer Care team will be reaching out to you directly to provide an online voucher for use on a future purchase.
Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a much better experience in the future.
Kind Regards,
Chadwicks Customer Care
Great Product
Excellent product and service; exactly as described and on time. Thank you!
11. juli 2026
Besvarelse fra Chadwicks
Hi Sandra,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that your order arrived promptly and that the item matched its description.
Your positive feedback is greatly appreciated, and we look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Besvarelse fra Chadwicks
Hi Tarra,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that your order arrived promptly and that the item was exactly as described.
We greatly appreciate your positive feedback and look forward to serving you again in the future.
Kind Regards,
Chadwicks Customer Support
Prompt delivery
10. juli 2026
Besvarelse fra Chadwicks
Hi Amberley,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that your order was delivered promptly.
Your recommendation is greatly appreciated, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Besvarelse fra Chadwicks
Hi Elizabeth,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that you were impressed with both the quality of your purchase and the service provided by our team.
We truly value your feedback and look forward to welcoming you back in the future.
Kind Regards,
Chadwicks Customer Support
Besvarelse fra Chadwicks
Hi James,
Thank you for taking the time to leave us a five-star review.
We’re pleased to hear that you received a prompt and efficient service throughout, including a speedy delivery.
Your positive feedback is greatly appreciated, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Besvarelse fra Chadwicks
Hi Shay,
Thank you for your five-star review.
We’re very pleased to know that you had a positive experience and were happy with the service provided by our team.
We truly value your feedback and hope to welcome you back again soon.
Kind Regards,
Chadwicks Customer Support
Besvarelse fra Chadwicks
Hi Stephen,
Thank you for taking the time to leave us a five-star review.
We’re pleased to hear that you received a prompt and efficient service throughout, including a speedy delivery.
Your positive feedback is greatly appreciated, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Besvarelse fra Chadwicks
Hi Brendan,
Thank you for your five-star review.
We’re very pleased to know that you had a positive experience and were happy with the service provided by our team.
We truly value your feedback and hope to welcome you back again soon.
Kind Regards,
Chadwicks Customer Support
Late delivery
Very simple. I ordered product worth more than €300 from Chadwicks on Wednesday morning 8th July and expected to have it delivered by Friday 10th.
It was delivered on Wednesday 15th after 5pm. Caused me great inconvenience.
8. juli 2026
Besvarelse fra Chadwicks
Hi Thomas,
Thank you for taking the time to leave a review.
We are sorry to hear that your order was delivered later than expected. We understand how frustrating and inconvenient this must have been.
This is not the level of service we aim to provide, and we sincerely apologise for the delay and the disruption it caused.
As a gesture of goodwill, a member of our Customer Care team will be reaching out to you directly to provide you with an online discount code.
Kind Regards,
Chadwicks Customer Support
Delivery very quick
Delivery very quick - website very easy to use-could not find fault. Would recommend 👍
7. juli 2026
Uopfordret anmeldelse
Besvarelse fra Chadwicks
Hi Theresa,
Thank you for taking the time to leave us a five-star review.
We’re delighted to hear that you found our website easy to use and that your order was delivered promptly.
Your recommendation is greatly appreciated, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Order reviewed and dispatched promptly
Order reviewed and dispatched promptly. Was not expecting same day delivery but was contacted to see if it could be delivered that day as truck would be going my way. Product was perfect at a great price. Very happy with the service.
8. juli 2026
Besvarelse fra Chadwicks
Hi Liam,
Thank you for taking the time to share such positive feedback.
We’re delighted that our team was able to arrange an unexpected same-day delivery and contacted you in advance to confirm that it was suitable.
It’s also wonderful to hear that you were pleased with both the quality and value of the product.
Your five-star review is greatly appreciated, and we look forward to assisting you again in the future.
Kind Regards,
Chadwicks Customer Support
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.