Kuhn Rikon Anmeldelser 109

Rude staff, awful customer service and the products aren’t built to last. Avoid!!

Was advised ‘as a tip- should keep your receipt for two years’
Very backwards, no help on the matter.

I bought the 7inch frying pan with Stamps and $14 and so far am pleased with it.It cooks very evenly and its maintained its color.

As many others I bought mine as part of a stamp collection in super center loblaws. I want to post a picture but don't see an option for it . My 3 L pot has these black spots and the bottom is getting scratches from utensils. I wonder what kind of metal it is actually made of ..
I dont even like to use it

I bought a strainer stock pot. Was expected it to be the quality of my older Kuhn Rikon. This is a thin steel, made in China. A major rip off. Can buy it for $10 at any discount store. Just a shame they decreased the quality so much. Much better choices here in US.

Nog geen 1 ster waardige pannen.
Ik heb de hele serie gekocht via de jumbo actie (alle maten koekenpannen en wokpan).
In de veronderstelling dat het van degelijke kwaliteit zou zijn. Het tegendeel blijkt waar, alles bakt aan na één keer gebruik. Noem het gerust een wegwerppan.

Not worth the money, items are extremely expensive and start falling apart within months. Because of this, I returned my whole order in 2 boxes, Kuhn Rikon apparently only received 1. Even though there is evidence that both boxes were taken, Kuhn Rikon has refused to refund me for the order. Appalling behavior - stay clear from this money grabbing company

Die Bestellungsabwicklung und Lieferzeit war Top, da gibt es nichts zu beanstanden.
Was mich allerdings enttäuscht, dass ich, wenn ich bei einer Schweizer Firma wie KuhnRikon bestelle dann eine China Pfanne geliefert bekomme. Ich hätte schon
Swiss Made erwartet. Na Ja, ich hoffe die Qualität ist
soweit wehnigstens gut, dass zeigt sich mit der Zeit dann. Aber die Enttäuschung bleibt doch.

These pots and pans are fine. I read all the cry baby complaints, all of which are posted by whiny kids that have to blame their crappy meals on the utensils used to make the slop they made rather than blaming someone or something else. Maybe you whiners should blame your parents for producing such a sucky baby. Right? Now go burn some water in your “crumby pot”.

I am writing to express my profound disappointment and frustration following an incident at your store in Aubonne outlet near morges on December 9, 2024. I had visited your store with the intention of purchasing some Swiss presents for my family in Guatemala, expecting a pleasant shopping experience given my admiration for your brand.

Unfortunately, my experience was marred by the behavior of an employee named Celine, along with another female staff member whose name I did not catch. I approached Celine simply to ask for assistance in packing my purchases, and her response was nothing short of appalling. She threw the boxes at me, referred to me as "désagréable" in French, and explicitly told me never to return to the shop. This interaction was not only unprofessional but also deeply personal and humiliating.

I was polite throughout our interaction, yet it seemed as though Celine took no interest in performing her duties. Her actions and words were aggressive and offensive, to the extent that I felt personally attacked. I am concerned that her behavior might stem from prejudice, as I am of Latin descent, although I cannot confirm this as her primary motivation. However, her rudeness, laziness, and the personal attacks were undeniable.

I am a long-time fan of Kuhn Rikon, having chosen your products for their quality and design. This incident has not only soured my view of your brand but also made me reconsider my decision to share your products with my family. The items I intended as thoughtful gifts now carry the negative connotation of this encounter.

I request the following:

1. A formal apology for the treatment I received from Celine at your Aubonne outlet.
2. Immediate action concerning the behavior of the employee involved. I urge you to review any available camera footage or listen to any recordings to assess the situation accurately.
3. Consideration of disciplinary measures, including but not limited to, the termination of Celine's employment, given the severity of the misconduct.

I am keen to hear how you plan to address this issue to prevent future occurrences and to restore my faith in your brand.
Diana

I purchased several of these products through President's choice by building up points. And paying a balance in cash. Big mistake. These products are not what they are made out to be. Frying pan after one use turned a gold color around the exterior. Impossible to remove. Wasted my money. Have tried looking up on best practices to get it cleaned including bar keepers. Nothing works. Save your money. Don't pay the product is not worth what they're asking.

After research I decided to go with Kuhn Rikon for my first pressure cooker. I grew up in households with heavy use of pressure cookers so I know how they should perform.
Within the first few uses the plastic disc on the lid with cooking times broke and had to be discarded. This makes the whistle area a little more unstable.
Now, after approx 10 years of light use the handle fell clean off and can’t be reattached.
I’ve contacted them to see if it can be replaced but I’m very unimpressed and disappointed in what is meant to be a top end pressure cooker. I know people who use cheap, basic ones for years of heavy use.
I do not recommend this brand.

Sold by Loblaws as part of a promotion. The wok sets off our smoke alarm every single time we use it. It smokes on the sides even when there is nothing yet in it, as it pre-warms. We thought it was just seasoning, but are now concern it could be highly toxic non stick chemicals used by cheap Chinese brands.

Loblaws should be totally ashamed,

I got a frying pan from my independent grocer because they had them for 75% off if you saved 20 stamps I used the frying pan for the first time and I didn’t even use high heat. I used medium low and it already has a burn spot on the bottom so to me these pans are crap.

Die Kuhn Rikon Pfannen sind von guter Qualität. Aber das eine Tradizionelle Firma ihre Produkte in China herstellen lässt ist ein Verrat am eigenen Schweizer Volk. Aus lauter Profitgier lässt man sein eigenes Volk im Stich und beschwert sich dann wenn die Schweizer im Ausland einkaufen.

Scam product. Grabage inferior material belongs and Winners or a dollar store. Even worse, this brand is completely dishonest. Using the Kuhn Rikon brand, but adding "Swiss design" to the company name to deliberately fool consumers into paying for a overpriced low quality cookware. Bought three items at superstore Loblaws. Why? Spend $400 dollars in Canada, to get a discount on one pan. The pan still costs $40 dollars with the discount. I thought it was the actual brand who made pressure cookers. I SMELL A LAWSUIT.

2 koekenpannen gekocht bij de jumbo. Na twee keer gebruiken werkt de anti aanbaklaag niet meer. Nu met zelfs flink veel olie bakt nog steeds alles aan. Onbegrijpelijk. Zonde van het geld. Ik ben eens gaan zoeken op het internet naar ervaringen van anderen, het blijkt een drama. Koop dit dus nooit

I purchased what was in my opinion a beatifully designed spatula. It really was lovely until it suddenly broke due to what I assessed as a flaw in manufacturing. I was sad but I truly loved that spatula so I bought another exactly the same as my previous spatula.
And that one broke exactly as had the first.
My conclusion is that while Kuhn Rikon has a talented design department it can't even build a decent spatula.
I can't recommend this firm's products.

Ware ist nie bei mir angekommen, aber auf das Begleichen der Rechnung wird Insistiert. Kundendienst ist nicht zu gebrauchen

Letterlijk de vlam in de pan ! Eerst een heleboel rook en toen een steekvlam in de pan ! Onbegrijpeljik , heb geluk gehad dat we dicht bij deur van uitgang was en naar buiten konden met de brandende pan ! Anders waren de gevolgen niet te overzien geweest !

good customer service.