Casino Rewards Anmeldelser 

1.013
•
TrustScore 1.5 ud af 5

1,7

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

This place is a complete scam all there sites are complete scams stay away you don't spin into bouns,s and there bouns buys always pay less than they are worth. This site should be banned and all the... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Obrigado pela sua avaliação. Cada resultado é independente e gerado no momento do jogo. Nossos jogos são certificados e nunca manipulados. Se algo estranho durante sua sessão, nossa equipe de suporte... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Seit ich negative Berwertungen über das oben genannte Casino abgebe, werde ich nicht mehr gleich behandelt beim Online Casino. Ich sehe eindeutig wie die Rollen des öfteren abstoppen und somit keinen... Se mere

Bedømt til 1 ud af 5 stjerner

This is such a dump. You can't even imagine coming here to play or believing in any miracles—they simply don't exist on this site. You donate daily, and they don't even give you any bonuses or free... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Computerservice
  2. Callcenter
  3. E-handelsservice
  4. Reklameartikelbutik

Skrevet af virksomheden

Casino Rewards is one of the longest serving and most trusted online casino groups available, serving millions of players around the world. Learn more about Casino Rewards Loyalty Program - Home to the Biggest Winners!


Kontaktoplysninger

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1,7

Dårlig

TrustScore 1.5 ud af 5

1 t anmeldelser

5 stjerner
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2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,7

Alle anmeldelser

(1.013)

232 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Casino Rewards is a disgrace of a company

This is the only gaming site where because I was being responsible and spending money on priorities such as rent groceries family and didn't have extra to gamble with I had money taken and my account closed. They preach responsible gambling but steal and punish you if you practice responsible gambling. And is the only casino that operates in Ontario that takes 3-5 days to pay out . My guess is so you reverse your winnings so they don't have to payout. I see ads saying they are the highest win rate guaranteed I highly doubt that and I will be willing to guess that their financial records would back that up. Bottom line these people are absolutely disgusting with the attitude and actions. Never have I been punished for putting my financial priorities ahead of gambling or any entertainment source in my life. Igaming please shut them down

7. maj 2026
Uopfordret anmeldelse
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Besvarelse fra Casino Rewards

Thank you for sharing your perspective. We can't access or discuss account details here, but our team can help directly. If you reach out to support@crhelpdesk.com, they'll be able to review your account and assist you personally.

Regarding payouts, processing times can vary depending on the withdrawal method chosen, and our team is always working to ensure withdrawals are handled securely and as quickly as possible. Our support team can help you find the best option for faster cash-outs.

We're proud of our Highest Win Rate Guarantee, which ensures all of our games always offer the highest win rate available from the software provider. You can read more about it here: https://www.casinorewards.com/en/highest-win-rate-guarantee

Our 24/7 support team is always available at support@crhelpdesk.com and would be glad to help with any questions or concerns.

Bedømt til 1 ud af 5 stjerner

They sent me $10 free bonus money in…

Do not trust Grand Mondial or the Casino Rewards group. They use predatory marketing tactics to entice players and then lock up your earned VIP points behind fake automated flags.They sent a physical coupon to my house for a $10 free offer, which successfully credited to my account as VIP points. However, the exact moment I tried to redeem those points into my casino balance, a massive red screen popped up accusing me of "promotional abuse" and locked my funds. When I contacted customer service about it, they vaguely told me I just need to "play my favorite slots like normal" to unlock them.That is a complete joke. Telling me to just keep gambling my own money to unlock an unsolicited flyer THEY mailed directly to my home address is ridiculous. I just made a qualifying cash deposit a few days ago to keep a loyalty streak (which also glitched out and froze on my interface). They are systematically holding players' earned loyalty points hostage as visual blackmail to force you to play through your own cash or deposit more.I refuse to feed any more money into this platform. I have already filed a formal dispute with their helpdesk and submitted a deceptive marketing report to the AGCO. Save your money and play at a site that actually honors its loyalty program. Edited to add I have reached out to your support team and I basically got the same scripted response but they did admit that I’m not spending enough money so they locked up my rewards points that they mailed to my house unsolicited, also I looked at my deposits vs withdrawals and I have withdrawn 0.00 from them so I don’t know why they see to think it’s unfair on their end seems to be the other way around, hence the reason I stopped depositing so often I’ve deposited $579 in total and I’ve withdrawn $0.00 they also offered me VIP points for a deposit promotion both times in the email complaints about my VIP points being locked when I’ve done nothing wrong. It was grand mondial to be specific

5. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Casino Rewards

Thank you for sharing your perspective. We can't access or discuss account details here, but our team can help directly. Our loyalty program is built to reward players fairly, and we stand behind the integrity of how it operates. If something on your end isn't displaying as expected, our support team can take a closer look with you. Reach out to support@crhelpdesk.com and they'll be glad to assist.

Bedømt til 1 ud af 5 stjerner

Casino Rewards Horreur Extrême

Pas terrible machines payent très peu !
Même les plus populaires !
A déconseiller service personnel pour chat minable nous parlons ou écrivons à des robots programmes !’
A éviter

11. juli 2026
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Besvarelse fra Casino Rewards

Thank you for sharing your thoughts with us. We're sorry to hear luck wasn't on your side this time around. Our games feature some of the highest win rates available, and every spin is generated independently at the moment of play, so things can turn around quickly .

We also understand wanting to speak with a real person. Our support team is available 24/7 and would love to help with anything you need. You can reach them directly at support@crhelpdesk.com .

Bedømt til 1 ud af 5 stjerner

Nejde mi načitať stránka stále mi…

Nejde mi načitať stránka stále mi vypisuje že tento web nedokáže bezpečné pripojenie

11. juli 2026
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Besvarelse fra Casino Rewards

Thank you for reaching out. If you're having trouble accessing the site, our support team is available 24/7 and would be glad to help you get back up and running. Please reach out to them at support@crhelpdesk.com.

Bedømt til 1 ud af 5 stjerner

Temporary suspension on free VIP points…

Temporary suspension on free VIP points i got in a promotional in the mail. This is the 2nd time I got a temporary suspension while trying to redeem the points. Tried to talk to your support team and they are all chatbots with auto set prompts which doesn’t answer any of my questions which is bizarre. Because whenever I post on this Trust pilot. Your response to me is to talk to chat support. I have many times. They don’t and cannot resolve the issue. Your company is a big rip off too. I opted into the %100 match bonus. When I tried to go redeem the vip points. I had a temporary suspension for the vip points I just paid for. Absolutely embarrassing of a website/company.

8. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Casino Rewards

Thank you for sharing your experience. We can't access or discuss account details here, but our team can help directly. We understand the instant automated chat can feel limiting at times. For a thorough review of your situation, please reach out to our support team at support@crhelpdesk.com and they'll be glad to assist you personally.

Bedømt til 1 ud af 5 stjerner

I don't know what's going on with this Casino; Caution

I don't know what's going on with this casino, but lately there have been numerous issues. Too bad; been there a long time. I suspect many will leave Casino Rewards. Issues; A) If you win; don't return for a while - strange things occur after they pay you out (if you get that far) It doesn't even have to be a huge winning B) Have you ever been booted out after making a deposit? Usually happens while playing a game and hitting a bonus round; get booted out or the screen flips showing you have a Zero balance after just having made a deposit??? I thought I was losing my mind. Somehow I had two separate screens. Logged out and logged back in after clearing cookies and my account magically appeared again showing the deposit I made. Something seriously wrong here. Then when you inquire as to what was happening it's your browser or some other silly excuse for your experience. C) You made numerous deposits and finally cash out a small winning - I waited 6 days at which time I received an email advising my account wasn't set up for auto deposits. Checked my account - no problem. Sent them a screen shot of a dollar I had transferred via e-transfer. Then receive an email advising that they will try again but I now have to wait another four days to get it. D) Screen flipping during a bonus round or doesn't load (screen freezes) Again, they tell me its my browser E) This happens alot - Location Check - Tell me I am not playing in Ontario and get booted out F) my account is in Ontario and has been since day 1. They should know; they have taken a lot of funds from there. I would caution you from playing at this Casino. I know at this point I will not be returning there. I will buy lottery tickets instead.

3. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Casino Rewards

Thank you for sharing your experience with us. We genuinely value your long-standing loyalty, and it's never our intention for gameplay to feel anything less than smooth and enjoyable.

We can't access or discuss account details here, but our team can help directly. If something looked off during gameplay, our support team can review it. Every spin is generated independently at the moment of play, and our games are built on certified, fair play standards.

For the deposit display and location-related matters you mentioned, our 24/7 support team can look into those with you directly. Please reach out to support@crhelpdesk.com and they'll be happy to assist.

Bedømt til 1 ud af 5 stjerner

Ces casino es un pire que j’ai jouer un…

Ces casino es un pire que j’ai jouer un vraie arnaque perdu près 3000 $ es rien de que posse des question se faire expliquer les avantages ou comment fonctionnent ils savent pas quoi répondre c’est le pire casino donc j’ai joué pis je joue souvent à d’autres casinos et celui-là c’est le pire je le recommande à personne car c’est une vraie arnaque

3. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Casino Rewards

Thank you for sharing your feedback. We take claims like these seriously, and we'd welcome the opportunity to look into your experience properly. We can't access or discuss account details here, but our team can help directly. Our support team is available 24/7 at support@crhelpdesk.com and would be glad to review your concerns and provide any clarification you need.

Bedømt til 4 ud af 5 stjerner

Have been able to gamble when…

Have been able to gamble when self-excluding countless times. Have put in a complaint, and there has been no response; I have now gone through Resolver, still no response. UPDATE. Got back to me and did handle my complaint fairly considering I'm part to blame, customer service can't complain about as kept me updated and live chat are helpful aswell

28. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Casino Rewards

Thank you for your review. We tried to get more details from you to identify your account but we did not get a response. We therefore don't believe this experience happened on any of our casinos and it does indeed not seem to conform with any of our processes.

Your best option would be to get in contact with the relevant casino so that they can handle your request.

Bedømt til 1 ud af 5 stjerner

Fausse publicité

Écouter je vient de le faire avoir avec
Leurs promotion de récompense surge .. après 8 jours consécutif de streak vous obtenue une récompense de (gold surge) vous disposez de 24h lorsque vous l’active .. ceci vous donne accès à des récompense booster … mon problème est qu’après 3h d’activation ont me la coupée et ont me demande de déposer encore de l’argent pour pouvoir continuer a recevoir des cadeau et les cadeau parfois souvent ce n’est pas fameux .. je vous rapelle lorsque vous activer la gold surge ont obtient 24 heure c’est à
Vous .. mais lorsque j’ai expliquer cela à Daniel dans le chat il a rien voulue savoir et m’aider en l étais clair qu’il allais m’aider il voulais que je dépose encore et encore de l’argent .. écouter cela fait 15 ans que je joue sur ce site jamais j’ai eux des problème. .. mais cela fait 3-4 mois que j’ai juste ça des problème avec eux et jamais ont nous donne raison dans le chat donc aller pas perdre votre temps a vous expliquer avec eux vous aller finir par avoir perdu du temps .. et je précise presque à toute les journée je dépose de l’argent sur ce site .. leurs promotion de récompense est une arnaque les cadeau sont pourris et la plus part du temps .. 4 fois sur 5 vois gagner une meilleur chance la prochaine fois

1. juli 2026
Uopfordret anmeldelse
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Besvarelse fra Casino Rewards

Thank you for sharing your thoughts with us. We can't access or discuss account details here, but our team can help directly. We truly value your long-standing loyalty, and we'd welcome the opportunity to review your experience.
Our support team is available 24/7 to assist. Please reach out to support@crhelpdesk.com and they'll be happy to help.

Bedømt til 1 ud af 5 stjerner

Points VIP

Lorsque tu utilises trop tes points vip et que tu gagnes et retire l’argent il te bloque les points VIP et te disent que tu dois faire d’autre dépôt jusqu’à ce qu’il soit satisfait pour y avoir accès

29. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Casino Rewards

Thank you for taking the time to share your feedback. We can't look into account details here, but rest assured our standards around loyalty rewards remain consistent for all players. For a closer look at your situation, please reach out to our friendly team at support@crhelpdesk.com, available 24/7 to assist.

Bedømt til 1 ud af 5 stjerner

Casino Rewards WAS my #1 choice when it…

Casino Rewards WAS my #1 choice when it came to online casino platforms for pretty close to 10 years. Well in the last 3 months, I’ve had more issues then I ever had since I joined. I opt in to the promotions, pay the amount due, get awarded VIP points…. Then get a temporary suspension so I’m unable to redeem those points. It’s happened twice now and when trying to discuss this with someone I’m thrown into a constant loop of an automated response which provides no resolution! It’s really unfair and not an acceptable way to treat a paying customer

17. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Casino Rewards

Thank you for your review. For queries that are very specific to your account, you are better off going directly to our support team. You can reach them here: support@crhelpdesk.com

Bedømt til 1 ud af 5 stjerner

Misleading people to buy bonuses only to suspend them from redeeming points.

I have been playing for over 10 years, I opt in for a 100 percent bonus and when I wanted to redeem my points it said it was suspended and I tried for days and it was always suspended. I will not put another deposit here. The only reason I came back was the bonus and got scammed out of that as well. Shame on casino rewards for misleading people to play here.

20. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Casino Rewards

Casino Rewards stands behind the integrity of its bonuses and its loyalty program, and we'd never want a long-standing player to walk away feeling unheard. Account matters can't be looked into from here, but our team can review everything directly with you and make sure nothing is left unanswered.

Please reach out to support@crhelpdesk.com and they'll take great care of you.

Bedømt til 5 ud af 5 stjerner

Best rewards program

Casino Rewards pulls through. Had an issue with my vip points before but they cleared it up. Ive enjoyed the journey. Probably hands down one of the best Rewards programs you can find for online casinos.

18. juni 2026
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Besvarelse fra Casino Rewards

Thank you for the kind words. Great to hear the Casino Rewards loyalty program has been a highlight of your journey, and that your VIP points query was sorted. Here's to many more wins ahead.

Bedømt til 1 ud af 5 stjerner

Bonjour à vous tous

Bonjour à vous tous, je suis membre depuis 6 années de casino reward et j'ai plusieurs comptes sur leur casino affilié. Je voulais vous dire que c'est casino ont une arnaque cachée sur le statut VIP et les points casino gagner suite à des dépôts, le casino verrouille le statut VIP des joueurs ayant fait des dépôts accumuler des points en leur obligeant de faire de nombreux dépôts avant de pouvoir rétablir et déverrouiller le statut VIP de cette manière, il oblige les joueurs à déposer un minimum de 100 dollars. Peu importe le nombre de virements, il faut une totalité de 100 dollars pour déverrouiller son statut VIP. Alors j'aimais un alerte à tous les membres, les 15 millions de membres de casino rewards qui ont vécu la même situation que c'est casino. Utilise un astuce pour obliger un joueur. Peu importe un joueur nobis médium avancer et compulsif à déposer encore beaucoup plus d'argent. Alors faites attention car c'est casino font de la fraude et passe souvent même à par virement électronique. Les virements doubles alors surveillez-vous pour ce qui est de mon expérience après avec 6 années en tant que membre fidèle et de les voir, émettent cette arnaque en disant que les joueurs ont accumulé ces points de manière de manière incorrecte illégale. Pour les obliger à déposer de l'argent je ne trouve cela pas correct et si il y a beaucoup de joueurs ayant vécu la même situation je vous en prie de m'écrire et je veux entamer une poursuite collective envers c'est casino. Merci à vous tous

12. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Casino Rewards

Thank you for being part of the Casino Rewards community for so many years. Loyalty like yours means a great deal to us.

We can't look into account details here, but our team is best placed to walk you through anything related to your VIP standing and points. They're available 24/7 at support@crhelpdesk.com and will be happy to assist you directly.

Bedømt til 1 ud af 5 stjerner

Casino rewards have not given me a…

Casino rewards have not given me a match bonus for over six months with no explanation after over 15 years of loyal play.

10. juni 2026
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Besvarelse fra Casino Rewards

Thank you for being part of our community for so many years, your loyalty truly means a great deal to us. We aren't able to look into individual account details here, but our team would be glad to assist you directly and make sure everything is in order. Please reach out to support@crhelpdesk.com and they'll take great care of you.

Bedømt til 1 ud af 5 stjerner

There are way better casinos out there

There are way better casinos out there, try your luck other places first. Here they like you to opt in to promotions and then end up suspending you for promotional abuse, how can that happen when all you do I opp in and add money, done that it!!! But now they have locked my out to redeem my points that I have earned ligit. DO NOT PLAY HERE!! THANK YOU FOR READING.

UPDATE!!!

I contacted the people and they told me the same thing that I need to DEPOSIT MORE MONEY IN ORDER TO REDEEM MY POINTS THAT I EARNED LIGIT. WTF!!! As a MEMBER FOR MANY MANY YEARS (HZCRM0568702517) I find this as theft and fraud. I will no longer be depositing my own money until CASINO REWARDS gives me what's already mine. They also still give you free VIP points and you still can't redeem them either, so stop wasting paper and quit mailing them to me if I can't redeem. THANKS FOR READING!!

THIS SITE DONT EVEN HAVE A 2.0 RATING CONSIDERING OTHER SITES.

Another update--- Now its been almost 3 months and have deposited ALOT!! and still cannot redeem my loyalty points. I have 175.00 worth.

4. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Casino Rewards

Thank you for taking the time to share your thoughts, and for your years with us. We can't access or discuss account details here, but our team can look into this with you directly.

Our loyalty program is something we take real pride in, and we'd like you to get clear answers. Please reach out to support@crhelpdesk.com, where our friendly team is available 24/7 to assist you.

Bedømt til 3 ud af 5 stjerner

No deposit spins

6. juni 2026
Uopfordret anmeldelse
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Besvarelse fra Casino Rewards

Thanks so much for stopping by to leave a note! There's always something exciting happening across our games and promotions, so it's worth keeping an eye on your Rewards Riches page each day for fresh offers. If you'd like a hand exploring what's currently available to you, our 24/7 team would be happy to chat anytime at support@crhelpdesk.com .

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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