Due to moving and space constraints, I could not use my CAROL bike for two years. Service in getting my subscription back on was excellent. Now back at it - I forgot what a great work out it is. A... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The REHIT program accelerates progress. The built in programming and recording of events creates the ideal feedback loop. It’s amazing how two 20 second blitz sprints can wear you out and the effect... Se mere
Virksomheden har svaret
I’ve owned my CAROL bike for over a year now. The hardware itself is fantastic—it delivers exactly what it promises on the REHIT workouts. However, my main issue is with the subscription model. I... Se mere
Virksomheden har svaret
Love my CAROL bike! I'm already feeling the benefits and it's so easy to stay committed and consistent with the 8 minutes 3x week. I've seen my cardiorespiratory health via my VO2 max numbers improve... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
CAROL is the smartest, most effective exercise bike—with workouts backed by science. CAROL Bike learns to push you to your limit. With each short, AI-personalized workout your optimal resistance is applied instantly, so every second matters. Scientifically-proven to give you the most effective workout.
Kontaktoplysninger
London, Storbritannien
- +44 20 3808 5137
- marketing@carolbike.com
- carolbike.com
4,5
Fremragende
456 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent machine
Excellent machine. I’m very encouraged by my fitness progress after just three weeks. Thanks
8. december 2023
Besvarelse fra CAROL Bike
Thank you for your review, John.
With our detailed dashboard, you're able to track a number of metrics to see how you're progressing each time you ride. And don't forget, CAROL is scientifically proven to improve your cardio fitness by 12% in just 8 weeks, doing 3 rides per week. So there's more progress to come!
10/10 recommend
Absolutely love my bike! I will one day ask my boss to get one for work! It’s amazing! I definitely get a hard work out and in such a short time. But there are other options too. It’s very versatile. 10/10 recommend
1. december 2023
Besvarelse fra CAROL Bike
Thanks so much for your review, Shalon.
CAROL workouts are short and intense—scientifically proven to get you fit, fast. A bike in the office is a great idea, do your 5 minute workout and your cardio is done for the day! Of course, if you wanted a longer workout, we have over 20 options to choose from.
Wishing you all the best in your health and fitness journey!
Customer service was great!
I had a personal issue with my ability to fully utilize the 100 day trial period. When I explained that to Carol, their response went way beyond what I expected. They were very accommodating and cemented the trust that they were fully standing behind their product.
28. december 2023
Uopfordret anmeldelse
Besvarelse fra CAROL Bike
Thank your for your review, Fred.
We value our riders and want them to have the best experience—on and off the bike. CAROL is the smartest, most effective exercise bike. And we're confident you'll love it when you get the chance to use it.
Looking forward to hearing from you again when you're ready to utilize the 100-day trial period.
Bike showed up much later than…
Bike showed up much later than originally scheduled date. Everyone was kind. Delivery place apologized. I had to ask for a concession to CAROL. They authorized 6 months free on app. Then bike showed up & isn’t functional. Now I am waiting for A technician to come out. Missed out on weeks of being able to use my bike. Just disappointed. Still not fixed.
4. december 2023
Besvarelse fra CAROL Bike
TB, we're so sorry you experienced this. I understand you are in contact with our support team and rest assured, our best rep is on the case to resolve your issue as quickly as possible. They are currently working on getting a tech out to you, and once their availability is confirmed, they will be in touch.
Again, so sorry this has happened. We are working hard to resolve this asap.
Amazing piece of fitness equipment
I am a fitness fanatic.. cyclist former Ironman triathlete and have had practically every piece of equipment that has come out over the years. I had never heard of the CAROL Bike (popped up in my FB feed) but thought I wanted to give it a try.It has blown away my expectations! One of the most challenging workouts I have ever done in such a short period of time. I am addicted to trying to improve my peak power and fitness score. Besides, the Rehitt workouts, there are many other workouts you can do. You can even ride zwift and Rouvy! It has definitley improved my overall fitness and cycling. Great support and service too! Love it!
30. december 2023
Uopfordret anmeldelse
Besvarelse fra CAROL Bike
Carl, thank you so much for your review.
We're delighted to hear CAROL Bike gives you challenging workouts, considering your impressive history with exercise as a former ironman triathlete! In fact, your bike will continue to challenge you as the AI will continue to adapt as you get even more fitter and stronger.
And yes, CAROL is not just a one-hit REHIT pony. You have access to over 20 workouts, and with compatibility to cycling apps, streaming platforms and more, CAROL Bike is one of the most versatile bikes on the market.
Wishing you all the best on your health and fitness journey!
100% recommend this company and this bike!
I was thrilled with the customer service and support. I was able to talk with someone before the purchase. The bike arrived immaculately packaged. Assembly instructions were clear and easy to follow. I kept the box for the 100 day trial and threw it out after 2 weeks. This bike lives up to the claims. I'm a month in, already seeing results, and I love it! Worth it, worth it, worth it!
29. november 2023
Besvarelse fra CAROL Bike
Thank you for your review, Vanessa.
CAROL Bike is scientifically proven to improve your cardio fitness by 12% in just 8 weeks. And the best part is, you only need 15 minutes a week to achieve these results. We're delighted to hear you're already seeing results from your bike.
Keep up the great work and best of luck on your health and fitness journey!
Great bike and customer support!
Assembly and delivery went well. Customer support was great and answered all my e-mailed questions.
29. november 2023
Besvarelse fra CAROL Bike
Thanks so much for your review, Colorado girl.
We endeavour to make delivery and assembly as smooth and quick as possible so you can start getting the amazing benefits of CAROL Bike with no delay.
See you on the leaderboards!
Worth it.
Well built. Well Engineered. Software well thought out (3 settings for bluetooth strap connection choices).
They believe in their product with 100 day return and even pay the return shipping.
Looking forward to seeing how well the VO2 and Fitness score rise over the next couple months.
My only suggestion is to go to a 5 year warranty to match the great build quality. It would inspire more customer confidence.
15. november 2023
Besvarelse fra CAROL Bike
Thank you so much for your review, Bob.
The science doesn't lie—you should expect to see a VO2max improvement of 12% in just 8 weeks when performing 3 REHIT rides a week. We're confident you'll see the results with consistent training, and our bike's short workouts make it easy to form a consistent habit that sticks.
We do in fact offer a 5 year frame warranty as standard. Our bike is built to last and certified for commercial use, which sets it apart from many other popular bikes and ensures long-lasting durability.
See you on the leaderboards!
Makes me feel like a new man after each workout
I find the Carol bike a little intimidating, but I walk a little taller and my stride is a little longer after each workout. I like the words on the display while I am riding. It might be worth adding a little more variety.
9. december 2023
Besvarelse fra CAROL Bike
Desert, thank you for your 5 star review.
CAROL Bike offers the shortest, most effective workouts—backed by science. Not only will you get fitter and healthier, but our riders also experience feeling better, enhancing mood and mental wellbeing after each ride.
We currently have 21 workouts available for our subscribed riders and will continue to add more as new science and research gets published.
Wishing you all the best in your health and fitness journey!
Carol Bike 2.0 is Awesome!
Have owned my Carol Bike 2.0 for about one month. I’ve owned two Peloton bikes and other cycle trainers in the past.
Pros: Carol 2.0 now gives me highly efficient indoor cycle training tailored for my exact fitness levels using AI. In ten minutes or less versus 20-45 minutes, I can get a great REHIT or endurance workout. I established my base level of fitness on the bike after three very short training sessions.
The Carol bike is of the highest quality construction and very smooth to train on with a responsive screen tablet that is the right size for my needs.
Seat is very comfortable.
Can use other cycle apps on my Carol bike including Peloton.
Cons: None found yet and this bike is particularly well suited for the person who likes to combine cardio sessions with strength, HIT or any other workouts… and wants the best option on the market!
3. november 2023
Besvarelse fra CAROL Bike
Thank you so much for your detailed review.
Developed in collaboration with leading exercise researchers, CAROL offers the shortest, most effective workouts. We're delighted to hear CAROL has been highly effective for you and is the best option in the market for your needs!
Wishing you all the best in your health and fitness journey.
I'd give it 5 stars if the seat was…
I'd give it 5 stars if the seat was more comfortable
3. november 2023
Besvarelse fra CAROL Bike
Kellene, thank you for scoring us highly apart from the seat comfortability, and so sorry to hear this. We designed our bike to provide the optimum experience for REHIT, taking every aspect into account. Of course, while most our riders find the seat very comfortable we understand it might not be for all.
One solution could be to purchase a bike seat cover you can place over the seat. Some riders have done this and said it has improved the comfortability for them.
Otherwise we will take your feedback on board for future iterations. If you need further assistance, please do contact us at support@carolbike.com and we will be more than happy to help.
Definitely Improving My Cardiovascular!
Definitely improving my cardiovascular health, VO2max, and blood pressure! Delivery was fast and Customer service was top-notch.
3. november 2023
Besvarelse fra CAROL Bike
Thank you for your review, Cindy.
CAROL is scientifically proven to improve your cardio fitness, measured by VO2max, by 12% in just 8 weeks. Keep up the good work!
The data is helpful and provides context
The data is helpful and provides context. All the charts and graphs are overwhelming though. It's weird where I am ranked in bottom 30% in one metric, but by weight class I am in top 30%. Can feel like too much data. I like how they keep costs down by using a simple android tablet, wish the holder was a quick release so I can use it around the house also, that would be awesome to allow for muti-use.
3. november 2023
Besvarelse fra CAROL Bike
Mitul, thank you for your review and honest feedback.
We collect data from hundreds of rides a day so we can provide the most accurate and up to date information when comparing your stats to others. While we do have a lot of metrics we display, many of our riders appreciate the extensive data. To make it as easy as possible to understand, you can press the information icon on each metric on your bike screen which will explain the metric in more detail.
I have asked our best advisor to reach out and go through your query about the metrics. Please do look out for an email/call. In the meantime, if you have any further questions, please do contact us at support@carolbike.com.
I sent a message asking what clip on…No Response
I sent a message asking what clip on shoe can be used on the Carol bike. I have received no response.
3. november 2023
Besvarelse fra CAROL Bike
Ernesto, we're very sorry to hear this. Sadly, we cannot see your query in our database. Could you be so kind as to tell us how you got in contact with us? I have forwarded this onto our best customer care executive who has now reached out to you. If you need any further assistance, please contact us on support@carolbike.com.
Love my Carol Bike
Love my Carol Bike! Very good quality and the workouts are exactly as advertised.
I experienced delays with the delivery due to the delivery company but when I contacted Carol they responded promptly and addressed my issues.
3. november 2023
Besvarelse fra CAROL Bike
Thanks so much for your review, Diana.
CAROL delivers superior benefits in 90% less time compared to traditional cardio exercise. It's the short, smart, simple fit for your life.
Wishing you all the best in your health and fitness journey.
Excellent Exercise Bike Experience
The bike was not only delivered successfully and smoothly, but also, the product itself is outstanding! The assembly wasn't too hard, and I was able to get everything up and running in an hour. In addition, the product itself was great, and I enjoy every minute that I ride the bike.
3. november 2023
Besvarelse fra CAROL Bike
Phillip, thank you so much for your review.
We're delighted that you find the bike outstanding—CAROL is no ordinary stationary bike, it's delivers superior benefits in 90% less time compared to traditional cardio exercise.
Wishing you all the best in your health and fitness journey!
A broken bike was delivered
A broken bike was delivered. I have been unable to use it. This is unacceptable. You should have your delivery people do some sort of check before they deliver to make sure the bike is not broken and usable.
23. oktober 2023
Besvarelse fra CAROL Bike
BN, we're so sorry you experienced this. I understand our best advisor is on the case and we are sending a tech to resolve the issue asap. Rest assured, we are committed to ensuring the problem is fixed as quickly as possible.
Please continue to liaise with our advisor, Jim, on the matter, however if you have any questions in the meantime, please do get in touch at support@carolbike.com.
Great customer service in the end
After several unsuccessful attempts to contact them, I finally got the answers I needed and the assistance I was satisfied with
15. november 2023
Uopfordret anmeldelse
Besvarelse fra CAROL Bike
Dr Stefan, thanks so much for your review. If you need any assistance in the future, please call our top service executive directly on (+1) 917 703 3216 or email info@carolbike.com.
Wishing you all the best in your health and fitness journey.
I absolutely love my Carol bike
I absolutely love my Carol bike. I never thought I could get such a good workout in a matter of minutes. It’s definitely making my days easier, as a busy working mom, and I still get my full workout in.
13. november 2023
Uopfordret anmeldelse
Besvarelse fra CAROL Bike
Thank you so much for your review, Ragga.
Time is the most valuable currency and with CAROL Bike, you can get back precious time to spend with your family without compromising on your health or fitness.
Wishing you all the best on your fitness journey!
Mario is second to none with his…
Mario is second to none with his professionalism and perseverance! He will not stop until he gets everything right. Wonderful service. Thank you Mario!!
6. november 2023
Uopfordret anmeldelse
Besvarelse fra CAROL Bike
K B, thanks so much for your review.
It's great to hear your experience with Mario was excellent—I will pass on your kind words to him. It's a priority to get our riders up and running on their CAROL Bike as quickly and smoothly as possible.
Happy riding!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.