Delivery was fast, I assembled the bike myself with no issues. Been riding the bike for 3 weeks & seeing improvement. It is easy to use.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Love my CAROL bike! I'm already feeling the benefits and it's so easy to stay committed and consistent with the 8 minutes 3x week. I've seen my cardiorespiratory health via my VO2 max numbers improve... Se mere
Virksomheden har svaret
The REHIT program accelerates progress. The built in programming and recording of events creates the ideal feedback loop. It’s amazing how two 20 second blitz sprints can wear you out and the effect... Se mere
Virksomheden har svaret
Carol is a very robust commercial grade bike. It is designed for maximum gains in the shortest time. Even for the busiest person, only 3 five minute rides per week is absolutely doable. Using AI to ke... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
CAROL is the smartest, most effective exercise bike—with workouts backed by science. CAROL Bike learns to push you to your limit. With each short, AI-personalized workout your optimal resistance is applied instantly, so every second matters. Scientifically-proven to give you the most effective workout.
Kontaktoplysninger
London, Storbritannien
- +44 20 3808 5137
- marketing@carolbike.com
- carolbike.com
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Late shipping and awful delivery
Web site said delivery in 7 to 10 days. So did confirmation email. Bike was not delivered for more than three weeks, and on the scheduled day of delivery, the shipper was a no show and did not even call. On rescheduled day of delivery, shipper only sent one guy, who struggled mightily to get the bike to the downstairs fitness room. (Shipper had been informed about the flight of stairs, still only sent one guy.)
Customer service offered to refund the assembly fee and give us six months subscription, but we lost more money in wages than that when staying home waiting for the no-show shipper.
The bike may be decent, but I would not buy from this company again. There are bikes that are at least as good from other companies.

Besvarelse fra CAROL Bike
Great product and onboarding process
Great product and onboarding process! It is easy to start the habit and use the bike. Both my wife and I have loved using the bike so far.

Besvarelse fra CAROL Bike
I love only having to go for so little…
I love only having to go for so little amount of time to get my exercise. It is so awesome yay yay

Besvarelse fra CAROL Bike
Healthier
I’ve lost weight, lowered my resting heart rate and I can get a workout done in 5-15 minutes based on which one I pick.

Besvarelse fra CAROL Bike
I have been riding for 3 months and…
I have been riding for 3 months and dropped my cholesterol 25 points using the 3 sprints for 15 seconds.

Besvarelse fra CAROL Bike
Continuing experience during 100 day trial
The first couple of weeks there were a couple of small issue which were quickly rectified by great customer service. So far they have consistently exceeded my expectations in resolving any question I have had. They seem to really emphasize great customer service as a cornerstone. Great product as well. Really enjoying and am motivated by the bike!

Besvarelse fra CAROL Bike
Terrific bike, terrific company
Delivery: 5 stars of 5. Arrived when they said it would, perfectly assembled, and the two delivery guys were super sweet (bonus).
Bike experience: 5 stars of 5. I am the opposite of a world class athlete. Late middle aged sluggish female, very overweight. My doctor ordered me to exercise, for obvious reasons (28 pounds to lose, VO2Max can use a lot of improvement). However, I actually am excited to get on the bike (not my usual exercise experience, at all). Getting chased by the tiger turns out to be very entertaining. I am still in the beginner workouts, but looking forward to being able to do more, and now I believe it is possible. Two thumbs up.
Support: At least 6 Stars of 5. My call with Matthew answered all of my questions, and then some.

Besvarelse fra CAROL Bike
Carol is the real deal
Carol is the real deal. This is the exercise machine I utilize regularly and have been for three years now.

Besvarelse fra CAROL Bike
Excellent customer service
There have been a couple of issues that occurred with my membership and they were addressed immediately both with a phone call and emails. Excellent customer service.

Besvarelse fra CAROL Bike
Easy set up of bike and app. Easy to use and track your progress
Easy set up of bike and app. Does exactly what it is supposed to do.

Besvarelse fra CAROL Bike
Communications from pre to post order amazing!
Preorder and order communications with Matthew Kohn was a great first impression, knowledge and responsive.
Once ordered, the follow through with my delivery was still on point, they saw this through and even followed up with shipper and ground transportation to expedite the process, and where I live that's impressive.
Reached out on a power issue and again, received a phone call almost immediately to get me on point.
If I could give more stars, they'd get it! Anyone that I've dealt with at Carol provides answers and solutions with a smile.
Thank you, team Carol!

Besvarelse fra CAROL Bike
My wife and I are newer parents
My wife and I are newer parents. During the last 3 years my wife and I both have found it very hard to find time to exercise. The Carol bike has make it possible for both of to have time because it can be so quick. Some days we just have 8 minutes. The Carol turns that 8 minutes into a great workout.

Besvarelse fra CAROL Bike
Our CAROL bike is a blast!
Our CAROL bike is a blast! We love being part of a global community of people in our age group striving for fitness. CAROL sent us Matt to help guide us through some of our newbie issues. He helped us quickly and easily.

Besvarelse fra CAROL Bike
Excellent machine
Excellent machine. I’m very encouraged by my fitness progress after just three weeks. Thanks

Besvarelse fra CAROL Bike
10/10 recommend
Absolutely love my bike! I will one day ask my boss to get one for work! It’s amazing! I definitely get a hard work out and in such a short time. But there are other options too. It’s very versatile. 10/10 recommend

Besvarelse fra CAROL Bike
Customer service was great!
I had a personal issue with my ability to fully utilize the 100 day trial period. When I explained that to Carol, their response went way beyond what I expected. They were very accommodating and cemented the trust that they were fully standing behind their product.

Besvarelse fra CAROL Bike
Bike showed up much later than…
Bike showed up much later than originally scheduled date. Everyone was kind. Delivery place apologized. I had to ask for a concession to CAROL. They authorized 6 months free on app. Then bike showed up & isn’t functional. Now I am waiting for A technician to come out. Missed out on weeks of being able to use my bike. Just disappointed. Still not fixed.

Besvarelse fra CAROL Bike
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







