I had some trouble moving onto the next stage of the application (because I had not entered my email address in properly). I contacted Care Check and was assisted by Katharine who was polite and profe... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Thanks Lucy Marriott for your great service, quickly, precisely and directly shaped to our needs. This is customer service at its best! Looking forward to further collaboration. Best, Andrea
Sarah made everything easy and clear Thanks so much for your help - customer service was great, and I appreciate the offer of providing support if needed - it's always great to have the same person... Se mere
Chloe was absolutely amazing helping us with our enhanced checks, we don't use carecheck very often unless we have huge projects this time round Chloe really took the time to explain things and brie... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Care Check works with a plethora of organisations ranging from independent care homes and schools through to NHS primary care trusts. We obtain three different level checks: Enhanced and Standard Criminal Record Checks for people working and volunteering within regulated industries and Basic Criminal Record Checks via Disclosure Scotland for individuals and organisations not entitled to request the Higher Level Standard and Enhanced level Disclosures. We provide paperless online applications via the DBS e-Bulk application interface, which eliminates errors and results in faster turnaround times for both DBS applications and DBS Adult First Checks. Our e-Bulk service is completely paperless and has revolutionised the way our clients process their DBS applications because no longer do forms need to be sent out and no signatures are required. Our Basic level applications are requested via the Disclosure Scotland B2B portal, again resulting in a much faster turnaround on results. If you are interested in registering your organisation for free please go to: https://www.carecheck.co.uk/register/
Kontaktoplysninger
1st Floor Orchard House, Crab Apple Way, Vale Park, WR11 1GE, Evesham, Storbritannien
- 0333 777 8575
- info@carecheck.co.uk
- carecheck.co.uk
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Excellent responsive service from…
Excellent responsive service from Charlotte
She guided me through this service in a systematic way

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The customer service has been wonderful…
The customer service has been wonderful with Care Check. I needed to resubmit an application after a delay in getting information added and Charlotte Dickinson was extremely helpful and efficient in her communication and also helping to provide me with the information that I needed. Charlotte responded to me super quickly and provided assistance over an extended time frame. Thank you again for your help

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I had a query in relation to our…Business Account
I had a query in relation to our business account, Charlotte Dickinson was so helpful and dealt with my requests fast and efficiently. Big thanks to Charlotte for her excellent customer service, a real credit to the company.

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Charlotte was super helpful and…
Charlotte was super helpful and friendly today and in such a timely fashion. Within a few hours I was set up and logged onto the system with no issues. She even sent a password reminder to the existing user who couldn't access our account. Thank you Charlotte :-)

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Super efficient service
I emailed a general enquiry this morning and received an almost instant response from Emily M. She was very clear in what information she needed from me to sort out my request and the whole situation was sorted incredibly quickly. Many thanks indeed Emily!

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Great teams call Sarah took me through…
Great teams call Sarah took me through the process step by step, easy to do once you know the process.

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Very pleased about the staff
As my first time applying independently for an enhanced DBS I has so many enquiries and concerns. I was so pleased that when I phoned in I had such an amazing and helpful individual that helped not only navigate though my current situation but also give me advice on my next steps regarding applying for the double barring service. Thank you to Mr. Leaver and the rest of the team.

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Charlotte was very friendly and helpful…
Charlotte was very friendly and helpful and quickly helped me solve my problem

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A Heartfelt Thank You to Emily Middlehurst for Patient Guidance
Emily M's assistance was truly timely. It was very detailed and effective for me, who was using this system for the first time.
Thank you very much for her patience and guidance.

Besvarelse fra Care Check Ltd
very good experience
very good experience. would recommend to anyone completing a dbs. very polite and helpful.

Besvarelse fra Care Check Ltd
Charlotte - really helpful and patient
Charlotte was very helpful and even checked with a more senior person regarding my issue.
Her kind and patient attitude shows she is well suited to this role. Thank you Charlotte!

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Charlotte was really helpful
Charlotte was really helpful and sort my issue straight away excellet

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Ben leaver carecheck.co.uk
Ben leaver carecheck.co.uk, I had a great experience with him. He was very patient, professional, and helpful throughout my DBS application process. He guided me through the requirements and answered my questions promptly, which made completing my DBS application much easier.
I appreciate you Ben and
would recommend carecheck services to others.

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Fast and very helpful
Easy to contact via an actual phone number and Katie was very prompt in picking up and dealing with my email enquiry!

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Have been with them for several years
Have been with them for several years, amazing customer service: speedy, professional and personable, especiall Emily M. Highly recommend them.

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Great Sevice
I would like to commend the customer service representatives at Care Check Ltd. Its good to speak to an actual person (rather than an automated system) who shows great professionalism throughout the call/conversation. Mention to Charlotte.
Many thanks

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My issue was dealt with promptly and…
My issue was dealt with promptly and efficiently by Emily M.

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Very Helpful
Guidance is clear when submitting applications. Staff are very helpful when there is a query. Katie Crawford was particularly efficient and helpful this morning.

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Easy to apply. Great support.
Katie and other colleagues always very helpful when support is needed. DBS process easy to follow, apply for, and to pay for. I use for Individuals and Organisation level applications.

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Chloe and Alisha are very proactive and…
Chloe and Alisha are very proactive and kind to resolve queries. I could trust them with the entire process for DBS. Insuring the process is smooth and they're very professional. Thank you so much.

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