I had some trouble moving onto the next stage of the application (because I had not entered my email address in properly). I contacted Care Check and was assisted by Katharine who was polite and profe... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Thanks Lucy Marriott for your great service, quickly, precisely and directly shaped to our needs. This is customer service at its best! Looking forward to further collaboration. Best, Andrea
Sarah made everything easy and clear Thanks so much for your help - customer service was great, and I appreciate the offer of providing support if needed - it's always great to have the same person... Se mere
Chloe was absolutely amazing helping us with our enhanced checks, we don't use carecheck very often unless we have huge projects this time round Chloe really took the time to explain things and brie... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Care Check works with a plethora of organisations ranging from independent care homes and schools through to NHS primary care trusts. We obtain three different level checks: Enhanced and Standard Criminal Record Checks for people working and volunteering within regulated industries and Basic Criminal Record Checks via Disclosure Scotland for individuals and organisations not entitled to request the Higher Level Standard and Enhanced level Disclosures. We provide paperless online applications via the DBS e-Bulk application interface, which eliminates errors and results in faster turnaround times for both DBS applications and DBS Adult First Checks. Our e-Bulk service is completely paperless and has revolutionised the way our clients process their DBS applications because no longer do forms need to be sent out and no signatures are required. Our Basic level applications are requested via the Disclosure Scotland B2B portal, again resulting in a much faster turnaround on results. If you are interested in registering your organisation for free please go to: https://www.carecheck.co.uk/register/
Kontaktoplysninger
1st Floor Orchard House, Crab Apple Way, Vale Park, WR11 1GE, Evesham, Storbritannien
- 0333 777 8575
- info@carecheck.co.uk
- carecheck.co.uk
5,0
Fremragende
6 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great customer service
Great customer service, very responsive team and would highly recommend.
19. juni 2026
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Besvarelse fra Care Check Ltd
We really value your feedback. Thank you for your 5-star review—it means a lot to everyone at Care Check.
Charlotte's service
Had a exceptional service from Charlotte Dickinson. Professionally answered all by queries and actioned all required promptly.
19. juni 2026
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Besvarelse fra Care Check Ltd
Thank you for leaving us a 5-star review Aylin! Hearing that you had a positive experience means a great deal to our team.
excellent customer service
Katie provided excellent customer service, responding very quickly to emails and sorting the issue out.
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Thank you for your support and for taking the time to leave us a review. We're thrilled you were happy with the service you received.
I had a query in relation to submission of relevant information to allow checks to be completed…
I had a query in relation to submission of info for a DBS check, I sent an email request for help and advice. Ben Leaver emailed me and we extremely helpful and knowledgeable from the outset. He provided me with all of the advice I needed. Big thanks to Ben for his excellent customer service
18. juni 2026
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Besvarelse fra Care Check Ltd
Thank you for your wonderful feedback. We're so pleased Ben could provide the service you were looking for, and we truly appreciate your support.
Helpful Emily M
Emily M was very prompt & helpful with her responses to my enquiries regarding a new DBS application.
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Thank you for your wonderful feedback. We're so pleased we could provide the service you were looking for, and we truly appreciate your support.
Charlotte was very friendly and very…
Charlotte was very friendly and very helpful. Advised me to call next week when they can fully escalate my case. Thankyou for all your help today.
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
We really value your feedback. Thank you for your 5-star review—it means a lot to everyone at Care Check.
Emily M
Emily M - great help in getting to the bottom of the problem we were having. Helpful and prompt in her responses. Great asset to your team!
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Thank you for the 5-star rating. Your feedback is greatly appreciated, and we're so pleased you were happy with our service.
I contacted Care Check and asked for support regrading setting up a new staff member on the account and also wanted one removed.
I contacted Care Check and asked for support regrading setting up a new staff member on the account and also wanted one removed. Katie Crawford was very supportive, prompt and resolved this in no time. She gave clear information and the experience was excellent. Care Check's staff have excellent customer service and provide a great service.
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Thank you for such a positive review! It means a lot to know that you were pleased with the service we provided.
Excellent Customer Service
I needed assistance with a colleague being loaded onto care check. I did not even wait 5 minutes for a response from Katie Crawford.
It took less than 15 minutes for the profile to be loaded and created.
Excellent customer service 10/10
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Thank you so much for your positive feedback. We're pleased to hear you had such a good experience with Care Check.
Professional from start to finish
Charlotte was very professional, attentive and answered my questions quickly and easily. I wish all call centres were this good!
18. juni 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Thank you for your lovely review. We're delighted to know our service met your expectations and appreciate you taking the time to share your experience.
Charlotte was very helpful and has…
Charlotte was very helpful and has resolved my query - thank you very much.
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Thank you so much for your positive feedback. We're pleased to hear you had such a good experience with Care Check.
Many thanks to Charlotte
Many thanks to Charlotte for her support; the Care Check verification process is thorough and reassuring. Thanks again for your professionalism.
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Thank you for the 5-star rating. Your feedback is greatly appreciated, and we're so pleased you were happy with our service.
Great Customer Service
Customer service is very good and constructive.
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
We truly appreciate your feedback and your 5-star rating. Thank you for choosing Care Check—we're delighted we could help.
Fairly easy experience
Fairly easy experience, Charlotte was very helpful when I hit a bump in the road, all got sorted thanks to Charlotte for your help.
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Thank you for sharing your experience with us. We really appreciate your kind words and hope to be of assistance again in the future.
Great customer service by Charlotte
Great customer service by Charlotte, sorted out my query straight away!
17. juni 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
We truly appreciate your feedback and your 5-star rating. Thank you for choosing Care Check—we're delighted we could help.
Great experience with Emily.
Emily couldn't have been more helpful and supportive. She assisted me with my first DBS check and guided me through everything, making sure that I understood the process and ensuring that the check was submitted successfully. Would highly recommend
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Thank you for your thoughtful review. Our team works hard to deliver a great experience, so it's lovely to hear your feedback.
Great customer service
Great customer service. Charlotte responded to and resolved my query very quickly.
16. juni 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Good Afternoon Laura,
Thank you for your 5* review! We are pleased to hear that Charlotte has resolved your query efficiently!
Amy was great
Amy was great from start to finish. She was friendly, helpful, and always quick to get back to me whenever I had a question. She made the whole process easy and stress-free, and kept me in the loop throughout.
15. juni 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Hi Elishia,
Thank you for taking the time to leave a review!
Its great to hear that Amy has been super helpful, we will certainly pass your comments on!
Katie has really quick response times…
Katie has really quick response times and provides a positive customer service experience!
12. juni 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Hi Toby
Thank you so much for your 5-star review! We're delighted to hear you had a great experience.
Charlotte Dickinson
Charlotte Dickinson, supported me and I would like to thank her for helping me with my account and the fast reply’s and support thanks Charlotte.
11. juni 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Hi Roxyanne
Thank you for your wonderful 5-star review! We truly appreciate your kind words.
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