Thanks Lucy Marriott for your great service, quickly, precisely and directly shaped to our needs. This is customer service at its best! Looking forward to further collaboration. Best, Andrea
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Sarah made everything easy and clear Thanks so much for your help - customer service was great, and I appreciate the offer of providing support if needed - it's always great to have the same person... Se mere
Chloe was absolutely amazing helping us with our enhanced checks, we don't use carecheck very often unless we have huge projects this time round Chloe really took the time to explain things and brie... Se mere
Had difficulty submitting my application initially but sent an email requesting advice/assistance. Ben replied really quickly, clearly explained my problem and how to fix it and gave me the reassuranc... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Care Check works with a plethora of organisations ranging from independent care homes and schools through to NHS primary care trusts. We obtain three different level checks: Enhanced and Standard Criminal Record Checks for people working and volunteering within regulated industries and Basic Criminal Record Checks via Disclosure Scotland for individuals and organisations not entitled to request the Higher Level Standard and Enhanced level Disclosures. We provide paperless online applications via the DBS e-Bulk application interface, which eliminates errors and results in faster turnaround times for both DBS applications and DBS Adult First Checks. Our e-Bulk service is completely paperless and has revolutionised the way our clients process their DBS applications because no longer do forms need to be sent out and no signatures are required. Our Basic level applications are requested via the Disclosure Scotland B2B portal, again resulting in a much faster turnaround on results. If you are interested in registering your organisation for free please go to: https://www.carecheck.co.uk/register/
Kontaktoplysninger
1st Floor Orchard House, Crab Apple Way, Vale Park, WR11 1GE, Evesham, Storbritannien
- 0333 777 8575
- info@carecheck.co.uk
- carecheck.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Besvarelse fra Care Check Ltd
Alisha was very Helpful and patient
Alisha was very Helpful and patient. Brilliant service.

Besvarelse fra Care Check Ltd
Very helpful and efficient when I…
Very helpful and efficient when I needed assistance

Besvarelse fra Care Check Ltd
Charlotte provided outstanding support…
Charlotte provided outstanding support in helping me change my account setup, making it much more efficient and better suited to the way I work. She was professional, knowledgeable, and incredibly polite throughout the entire process, taking the time to ensure everything was set up correctly. Her excellent customer service made the experience smooth and stress-free. I couldn't be happier with the support I received.

Besvarelse fra Care Check Ltd
Exceptional Customer Service – A True Game Changer
Charlotte was truly a game changer in my situation. She showed genuine empathy, understanding, and exceptional customer care. My DBS had been delayed for over three months, but thanks to her dedication and support, the issue was resolved and my DBS was issued within 24 hours.
Excellent customer service, outstanding problem-solving, and a real commitment to helping customers. Thank you, Charlotte!

Besvarelse fra Care Check Ltd
I received prompt and professional…
I received prompt and professional support from Alisha Hewlett-Byrd.
Fantastic service with polite and friendly staff.

Besvarelse fra Care Check Ltd
Lady was attentive and extremely helpful
Lady was attentive and extremely helpful

Besvarelse fra Care Check Ltd
Thank you for your help today
I called Care check today and a lady helped me resolve the issue I was having, very patiently.

Besvarelse fra Care Check Ltd
Care Check - After demo review
I booked online for a demo on how to use the website for enhanced dbs. The team were very helpful in ensuring I received the link for the demo. During the demo, Sarah R was very nice and informative. I was really able to grasp the concept and everything about how the website works. I was also able to ask questions on anything I was unsure about. Overall, I would recommend any organisation to sign up with Care Check Ltd for Dbs or even to just do the demo to see if it is for them.

Besvarelse fra Care Check Ltd
Amazing service with promt action
As a provider requiring Care Check service, we had only used the service once, but now required a number of checks to be undertaken. We had a few technical issues around logins and access, due to the administrator being off work. I called for assistance, an immediate answer and spoke with an advisor called Charlotte D. She was welcoming, professional and most importantly, very understanding . She was not only able to resolve the issue but assist me in enhancing the process by adding some more users. Could not recommend Care Check enough for this type of service and thank you Charlotte for being so helpful and supporting us in utilising this service to its full efect.

Besvarelse fra Care Check Ltd
Consistent helpful and responsive service
I have just received bespoke training from Sarah Ruck at Care Check, she was very patient, explained everything clearly and tailored the training specifically to my needs and queries. Spot on service, thank you.
In general, I have been very impressed with all my dealings with Care Check, when you phone, every staff member is helpful and takes ownership of the query.

Besvarelse fra Care Check Ltd
Thank you
Charlotte was so helpful and resolved my issue over the phone. This organisation is so easy to deal with and have a true customer centric approach.

Besvarelse fra Care Check Ltd
I don't normally do reviews
I don't normally do reviews, but the service from Care Check was excellent. I struggled to understand some of the process and Charlotte helped me through it and followed it up with an email to me. Great service

Besvarelse fra Care Check Ltd
The Care Check team is amazing!
The Care Check team is amazing and recently Sarah resolved and issue very quickly.
We have been using Care check's services for more than two years for 14 of our Care Homes. Their Services are excellent and also they have competitive prices.

Besvarelse fra Care Check Ltd
Helpful staff, streamlined processes
The staff are care check are really supportive and helpful. Starting a business and on-boarding staff can be complicated and time consuming. The service that care check offers makes that process slightly easier, the dashboard makes everything streamlined and it’s easy to see which stage you’re at in the process.
I’d especially like to thank Jessica from Care Check who has been extra helpful - Thank You!

Besvarelse fra Care Check Ltd
If I could give more than 5* I would!
I needed an account set up for my new role so that I could check DBS applications for my team, and the team at Care Check organised this very quickly for me. I had then noticed a typo in my name (unusual spelling) and Sarah sorted this so promptly.
The site is so easy to use and very user friendly and I would recommend to everyone.
If I could give more than 5 stars I would!

Besvarelse fra Care Check Ltd
Struggling with my login details
Struggling with my login details. Nothing working. Account got frozen. Quick call to Care Check and the problem was immediately resolved with efficiency by Alisha.
Thank you for preventing me in getting further stressed by this issue.

Besvarelse fra Care Check Ltd
Excellent customer service
Spoke to Charlotte about what was a relatively simple query that I was struggling with. She was patient, understanding, helpful and knowledgeable. Excellent service.

Besvarelse fra Care Check Ltd
Spot on !
The experience so far during the process of my DBS check has been spot on.... in particular regular updates provided as and when required.. Sarah R thank you so much

Besvarelse fra Care Check Ltd
Customer service
Helpful. Great customer service.
Staff members are kind and responsive.
Thank you.

Besvarelse fra Care Check Ltd
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.