Thanks Lucy Marriott for your great service, quickly, precisely and directly shaped to our needs. This is customer service at its best! Looking forward to further collaboration. Best, Andrea
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Sarah made everything easy and clear Thanks so much for your help - customer service was great, and I appreciate the offer of providing support if needed - it's always great to have the same person... Se mere
Chloe was absolutely amazing helping us with our enhanced checks, we don't use carecheck very often unless we have huge projects this time round Chloe really took the time to explain things and brie... Se mere
Had difficulty submitting my application initially but sent an email requesting advice/assistance. Ben replied really quickly, clearly explained my problem and how to fix it and gave me the reassuranc... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Care Check works with a plethora of organisations ranging from independent care homes and schools through to NHS primary care trusts. We obtain three different level checks: Enhanced and Standard Criminal Record Checks for people working and volunteering within regulated industries and Basic Criminal Record Checks via Disclosure Scotland for individuals and organisations not entitled to request the Higher Level Standard and Enhanced level Disclosures. We provide paperless online applications via the DBS e-Bulk application interface, which eliminates errors and results in faster turnaround times for both DBS applications and DBS Adult First Checks. Our e-Bulk service is completely paperless and has revolutionised the way our clients process their DBS applications because no longer do forms need to be sent out and no signatures are required. Our Basic level applications are requested via the Disclosure Scotland B2B portal, again resulting in a much faster turnaround on results. If you are interested in registering your organisation for free please go to: https://www.carecheck.co.uk/register/
Kontaktoplysninger
1st Floor Orchard House, Crab Apple Way, Vale Park, WR11 1GE, Evesham, Storbritannien
- 0333 777 8575
- info@carecheck.co.uk
- carecheck.co.uk
5,0
Fremragende
6 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Thank you Sarah for all your help!
Thank you Sarah for all your help! Brilliant customer service!
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
We’re grateful you took the time to leave such positive feedback!
I have always experienced excellent…
I have always experienced excellent support whenever I speak to someone at Care Check. Any issues I have are always resolved promptly and efficiently.
A special thank you to Alisha Hewlett-Byrd for your support today. Your professionalism, kindness, and willingness to help are greatly appreciated.
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
That’s great to hear! We’re pleased we could make the whole process straightforward for you.
Fabulous customer service...
We're a new business and decided to use Care check to complete the DBS's we require. I'm so pleased with the interaction we've received already. Charlotte has been super helpful to me, very quick at responding and sorting what we needed. Nothing seemed like too much trouble.
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
It’s always rewarding to hear from a happy customer. We appreciate your kind words and are glad we could help!
Unable to log in - brilliant customer service
I was having problems logging in, called Carecheck support and was assisted by Charlotte. She was very patient and talked me through the whole thing, and got me back in my account
Customer services as it should be - well done!
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Thank you for the 5 stars! We’re really glad to hear everything went well and appreciate you taking the time to share your experience.
Charlotte was so helpful
Charlotte was so helpful, friendly, explained everything really well and was prompt with information and email correspondence.
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
We’re thrilled to hear you had such a positive experience with us. Thank you for taking the time to leave a review — it means a great deal to our team.
The staff was exceptionally helpful and…
The staff was exceptionally helpful and supportive and professional. thank you for everything you all do,
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Thanks for the fantastic 5-star rating! We’re delighted to know you were happy with the service and truly appreciate your support.
Log on problem
Call answered quickly by Alisha and dealt with professionally
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Thanks for the fantastic feedback! It means a lot to our team to know you were happy with our service. We truly appreciate your support.
Professional and Helpful Support from Sarah & Lily
Both Sarah and Lily were extremely helpful with my DBS checks. As I was unfamiliar with the process, they patiently clarified the points I was unsure about and explained everything in a clear and straightforward manner. They were articulate, professional and very easy to speak with, making the whole process quick and stress-free. Excellent service throughout.
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Thank you for your fantastic 5-star review! We're delighted to hear you had a great experience with Care Check. We really appreciate you taking the time to share your feedback.
Care Check Demo
Demo started on schedule and I had a problem with my mike so Sarah helped me to resolve the issue. Sarah explained how to use the Dashboard in a very systematic way which I found easy to understand. As soon as the demo was over, I was able to register my organisation and send an invite to my team members with a few minutes. Good job!
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Thank you for your kind words Azim and 5-star rating. It's wonderful to know you were happy with our service. We look forward to helping you again in the future.
Great example of customer service
Charlotte provided me a delightful customer service experience, solving my issue in an amicable yet efficient manner. 10/10!
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
We really appreciate you taking the time to leave us such a positive review. Thank you for choosing Care Check—we're delighted you had a great experience.
Fantastic team
Rebecca Montandon helped us with all of our queries. Nothing was too much trouble and she was very prompt in her help and support.
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Thank you for your wonderful feedback. We're so pleased Rebecca could provide the service you were looking for, and we truly appreciate your support.
Katie was really helpful!
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Thank you for leaving us a 5-star review! Hearing that you had a positive experience means a great deal to our team.
Had a problem with my account and…
Had a problem with my account and Charlotte was really helpful resolving the problem.
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Thank you for your lovely review. We're delighted to know our service met your expectations and appreciate you taking the time to share your experience.
As we didn't use our account for a…
As we didn't use our account for a couple of years our account was made inactive, one phone call and Charlotte re-activated our account and i was in within a couple of minutes. great service!
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Thank you so much for your positive feedback. We're pleased to hear you had such a good experience with Care Check.
Quick
Quick, speedy and efficient. Charlotte Dickinson sorted out my issue really quickly thanks
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Thank you for the 5-star rating. Your feedback is greatly appreciated, and we're so pleased you were happy with our service.
Quick Service
Quick, speedy and efficient. Charlotte Dickinson sorted out my issue really quickly thanks
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Thank you for your fantastic 5-star review! We're delighted to hear you had a great experience with Care Check. We really appreciate you taking the time to share your feedback.
Exemplary Service!
Care Check dealt with my enquiry immediately- they answered the phone within a few rings - a rare treat these days and within 2 minutes emailed me what I needed
Exemplary Service!
20. juli 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
We appreciate your wonderful feedback. Thank you for trusting Care Check, and we're delighted we could help.
Excellent customer relations
The caller has a very good sence of humour, with clear speech.
Alisha spoke with calmness and good guidance to ensure the conversation went productively.
Excellent customer relations and very friendly.
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
We truly appreciate your feedback and your 5-star rating. Thank you for choosing Care Check Michael —we're delighted we could help.
Charlotte was very helpful and patient
Charlotte was very helpful and patient. Her customer service was spot on.
17. juli 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
Thank you for your thoughtful review. Our team works hard to deliver a great experience, so it's lovely to hear your feedback.
I appreciated the prompt reply and…
I appreciated the prompt reply and patience they showed in solving my issues.
16. juli 2026
Uopfordret anmeldelse
Besvarelse fra Care Check Ltd
We appreciate your wonderful feedback. Thank you for trusting Care Check, and we're delighted we could help.
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