Very poor service. Do not believe what you read. They never have the items you need in stock. I have been waiting for their rice alternative for months. Look for a more reliable supplier if you want t... Se mere
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Se, hvad kunderne siger
Unfortunately a company that has zero customer service. The food I ordered didn't have a particularly long bbe date but something I can live with. The issue is some of the food ordered ..cookies were... Se mere
Virksomheden har svaret
Not impressed with either food or service. Paid for 1-day delivery, yet the parcel arrived 3 days later and no refund received for the express delivery (customer service person apparently didn’t see... Se mere
Trying a low carb diet for the first time & came across carbzone online, made my first order of protein bread, chocolate, strawberry granola & the pasta. not tried the pasta yet but bread, granola &... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
CarbZone is a Low Carb company that manufactures all natural and healthy food products with a low carbohydrate content that are rich in fiber and protein.
Kontaktoplysninger
Sverige
- carbzone.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 93 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
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Waste of Money!
The bread, sold as white, is not white at all!
The slices are ridiculously small, needing at least 3 to be the equivalent of 1 usual slice!
The taste is way too salty and resembles soggy cardboard.
The crispbreads are ridiculously too hard to eat.... had to try and break them into a size that I could put into my mouth and then wait until softened to chew.
When it's finally edible the taste is not worth the effort!
I have tried many low carb products and these are they worst ever ... I don't believe the reviews on your website are legitimate!
2 orders have gone missing
2 orders have gone missing. Customer service states issued replacement next day delivery. 4 days later still waiting on replacement. Have been waiting for over 2 weeks for my order. I will not be ordering from them again.

Besvarelse fra CarbZone
Great product if it arrives
I like many others have experienced bad customer service in relation to the delivery of my order. I have already had one order received and I thought the products were really good for no carb alternatives but the delivery and customer service is poor to say the least.
They are using 'Evri' (used to be hermes) and the service is awful. First time I paid next day delivery and it took three days. Then my second order still hasn't arrived after ordering three weeks ago. I'm constantly sending emails trying to resolve this issue but as of yet my food is rotting somewhere in a Evri warehouse and there is little I can do. No chance of contacting Evri and the conversation I am having with carbzone is bizarre to say the least. I have now asked they resend my parcel using a different courier. Its beyond a joke and one of the most frustrating experiences I have ever had!

Besvarelse fra CarbZone
BEWARE Horrendous experience
Horrendous experience. I received my purchased items on website by post poorly packed no protection whatsoever glass jam jar shattered and I was told to clear the glass and jam myself off the other items and it should be fine to consume . I was refunded for just the jam and expecting to sort through broken glass to get to the rest of my order . I have keep the email stating this and will use it to further my case . Unbelievable!

Besvarelse fra CarbZone
If you are outside of Sweden AVOID!
If you are outside of Sweden AVOID!! The customer does not exist for UK customers. I have been waiting 2 wks for an order and have sent multiple emails, no response. And used that pointless chat app- useless. Tempted to make the Swedish version of a small claims against them, just for the principal of it. Really bad company!!

Besvarelse fra CarbZone
Ridiculously slow delivery
My order took over 3 weeks to arrive. I emailed after 10 days and they did respond to say it was because one of the items was out of stock, so I took the suggested option to go ahead without it and get a refund for the item, but this never happened and it eventually arrived after another 2 weeks. Pretty useless, won't use again.

Besvarelse fra CarbZone
They are honestly the worst ever…
They are honestly the worst ever company. I would give zero stars but unfortunately you cannot give less than 1. They do no answer their phone. They do not reply to emails. I have been contacting them for a week now to place an order but they are not responding. I have decided to take up carbs instead! Awful awful awful service!

Besvarelse fra CarbZone
The absolute worst company ever
The absolute worst company ever. Never experienced such a bad customer support and rip off. They forgot my order and I contacted them to cancel my order to get my money back since it didn’t arrive on time for my event - they did not answer me through any contact way - I tried email 5 times, phone 5 time, social media 2 times. Then I receive, not an answer, but an email that they messed up my order and it’s on its way now (this is several weeks after it should have arrived), I responded that I had tried contacting them and that I had cancelled my order since I didn’t need it anymore - they just responded back “sorry for late response” nothing more and then sent my order anyway…

Besvarelse fra CarbZone
Expensive for 5 pieces
Ordered the low carb bread at £2.39... 5 pieces for £2.39. If I had known that, I wouldn't have bothered. You can get a full loaf from Waitrose at 3.4g carbohydrates per slice for £1.24 which is .3g more, but you get loads more for your money
Awful Experience
Can honestly say, what an awful experience - never received any items i bought, even worse, is contacting the company for a refund - not one reply to any emails, the Facebook auto reply message, states, email the company and when you call, its not an English answerphone message - so no idea what it is instructing you to do - terrible

Besvarelse fra CarbZone
Not impressed with either food or…
Not impressed with either food or service. Paid for 1-day delivery, yet the parcel arrived 3 days later and no refund received for the express delivery (customer service person apparently didn’t see anything wrong with express delivery it being 3 days late). One of the dark chocolate bars arrived half empty! It was sealed but it was definitely half the size of the other bar.
Not impressed. Won’t be ordering again
I love Carbzone!
As a vegetarian I was a big fan of protein rice, it helped me replace my daily chapatis and allowed me to consume protein to allow weight loss. I was very disappointed when it became discontinued and have struggled to find a similar/replacement product ever since. Until I came across CarbZone! I ordered the rice, not knowing what to expect, but I can honestly say it surpassed all expectations! it is totally delicious and so filling! it has allowed me to get back on track with my weight loss journey, I couldn't be happier! I have already recommended the Carbzone products to many friends and family members and they have all fallen in love with the products. I will never shop anywhere else.
Can't get better than these!!!
You can't beat these delicious wraps I use as pizza base and as wraps, I tried Lo Dough and oh my days these tasted like eating a sponge this put me off ordering low carb alternatives but then I thought maybe I should try these and oh I was very very satisfied well done with your recipe thumbs up from me 👍👍👍👍
Great low carb products
I have placed many orders with Carb Zone, and absolutely love their products and their service. They are now my go to for low carb items, having tried many other online sources. Their pasta is a revelation, after a year of not being able to eat it. We love their fusilli. Also love their protein rich bread. It's expensive, but fab as a treat.
Love this company
I've used them for at least a year now and they are yet to disappointment. I would certainly recommend them.
can't fault them
Trying a low carb diet for the first time & came across carbzone online, made my first order of protein bread, chocolate, strawberry granola & the pasta.
not tried the pasta yet but bread, granola & chocolate are lovely. very fast delivery. from order arrived within 2 days. I will be ordering again & have recommended them to my friends.
I never got my order
I never got my order, they ignore my mails, customer service is not useful, very disappointing.
Great company
Great company. Fast delivery and great communication. I ordered the wraps which taste just like normal wraps. It means we can have fajitas and keto pizzas in a low carb diet! Very happy!
3 items... chocolate bread and pasta
The dark chocolate with orange is amazing! The low carb bread is lovely toasted but the low carb penne pasta is like eating bits of tasteless rubber! Which was so disappointing as I would have ordered loads if it had been nice
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