This is my second order of Irish Moss Peat Soil Improver from Carbeth Plants and will order more. This soil improver is far superior to other planting mediums I have bought recently in that it does... Se mere
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I would 100% recommend Carbeth Plants. Buying plants online can be a bit of a gamble. You never quite know what condition they’ll arrive in or what sort of company you’re dealing with. Fro... Se mere
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We received a plant as an anniversary present and it arrived broken in a poor condition. We politely informed carbeth that their delivery was not up to scratch. Wow what a response their customer afte... Se mere
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Didn't deliver on time and even though I cancelled the order under the consumers rights act they refused to pay for the return of the items when they got delivered after my cancellation and due to th... Se mere
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Virksomhedsoplysninger
Om Carbeth Plants
Skrevet af virksomheden
Carbeth Plants is an online plant specialist that has been delivering indoor and outdoor plants throughout the UK since 2019. We offer a comprehensive range of shrubs, herbs, herbaceous, and fruit plants, with new products being added every day.
We are committed to working towards eradicating or limiting the use of environmentally unsustainable materials wherever possible. We pride ourselves on prompt delivery and have a keen eye for detail when it comes to styling our plants.
We also provide a range of specialist products, including pot-grown Christmas trees, houseplants, Acer trees in a diverse range of colours, and seasonal planting options.
Explore Our Plant Ranges
Plant Care & Customer Support
To support customers after delivery, we share practical growing tips and guidance through our online plant care resources. These are designed to help both new and experienced gardeners get the best results from their plants.
Delivery
Skrevet af virksomheden
- Standard and Next Day Delivery options available
- We offer free standard shipping on orders over £45 and free next day delivery for orders over £70.
Welcome Offer
10% Off
Get 10% off your first order with us when you sign up to our newsletter. T&C's apply.
Kontaktoplysninger
Lochend road, G69 9BE, Glasgow, Storbritannien
- info@carbethplants.co.uk
- carbethplants.co.uk
The Perfect Gift for Plant Lovers
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I was more happier when I seen my pink
I was more happier when I seen my pink. Japanese empress Azalea looking forward getting bigger
12. oktober 2026
Besvarelse fra Carbeth Plants
Thank you! We’re so pleased everything arrived safely and you’re happy with your order.
Regards
Carbeth Plants
Beware ...you will not get what you ordered and not in the condition you would expect
The plants arrived quickly but badly packaged...all squashed in higgedly piggedly with insufficient protection so that the soil was loose and everywhere! NONE of the plants were upright so that a lot of the plants (a collection of succulents and cacti) were broken and/or had become completely unpotted and covered in soil...I know of no method to clean the soil off the top of a cactus! I will never ever order plants online and certainly not from this company.
Some further points:
1 the 10 "Cactus Indoor Mix" that arrived looks nothing like the cactii on the website.
2 What arrived is a collection of succulents minus the ceramic pots shown on the website - in other words I did NOT get the plants I ordered. NOT ONE OF THE SUCCULENTS IS A CACTUS - SURELY THAT IS NOT A FAIR SUBSTITUTION!!! I can see now that the company explanation says they can substitute based on availability and they say that somewhere in their smallprint is written that no ceramic pots are included ...I hope that others take note of this that what you get may end up bearing NO resemblance to what you order or what you see on the website.!!!
3 and NO labelling or care instructions!!! These definitely were NOT in the box and no labels are on the pots. In contrast, I bought a cactus from Morrisons a few months ago for £3 which came with a ceramic pot and a clear label with care instructions!
I have learnt an important less here...I will never ever order plants online again.
I am definitely NOT happy with the company response. They obviously care as little about customer satisfaction as they do about the way they package and send plants randomly because they can hide behind the smallprint that they can substitute any plant with another!!!
My order number was Order #78112529
13. oktober 2026
Besvarelse fra Carbeth Plants
Thank you for your review.
We're sorry to hear that you were disappointed with your order.
Having reviewed the photograph provided, the plants appear healthy and in generally good condition, with no obvious signs of significant damage across the collection. We do appreciate that some soil may have become loose and that plants can occasionally shift during transit.
We would also like to clarify a few points regarding the product purchased.
The Cactus Indoor Mix is an assorted collection, meaning the varieties supplied can vary depending on seasonal availability and current stock. The product images are representative of the collection, rather than a guarantee of the exact plants pictured.
The decorative ceramic pots shown in the listing images are for illustration purposes only and are not included with the plants. This information is stated within the product description, and the plants are supplied in their standard nursery pots.
Regarding care instructions, our standard packing procedure includes a care leaflet with a scannable QR code providing access to further plant care guidance. We're sorry to hear that you were unable to locate this in your parcel.
We appreciate that the collection may not have matched your expectations and are sorry that your experience has been disappointing.
Thank you for your feedback.
Kind regards,
Carbeth Plants
Packaging needs to be more robust
Thankfully, the plant arrived intact although the flimsy box was damaged and open along one side. The plant is smaller than expected and many of the leaves are yellow - needs some TLC. I look forward to seeing the plant bloom next year and the tri-colours as shown on the website. Suggest the nursery uses more robust packaging.
13. oktober 2026
Besvarelse fra Carbeth Plants
Thank you for taking the time to leave your review.
We're pleased to hear that your plant arrived intact, although we're sorry that the outer packaging was damaged during transit.
We take care when packaging our plants to help protect them during delivery and appreciate your feedback regarding the box.
Regarding the appearance of your plant, many outdoor plants naturally begin to lose their foliage or show some yellowing as we move into autumn and they prepare for their winter dormancy. This is a normal part of their seasonal growth cycle and does not necessarily indicate that the plant is unhealthy.
We understand that the plant may appear smaller than expected at this time of year, but we hope you enjoy watching it establish and produce its beautiful tri-coloured blooms next season.
If you have any concerns about its condition, please don't hesitate to contact our customer service team with photographs, and we'll be happy to assist.
Thank you again for your feedback, and we wish you every success with your plant.
Kind regards,
Carbeth Plants
Poor Packaging, Damaged Plants, but Goodwill Partial Refund
I ordered a mix of 10 succulents. Unfortunately, they arrived in terrible condition, with broken leaves on many of the plants. This was due to poor packaging, as the plants had been placed on top of one another and wrapped in brown paper inside the box.
The company issued a 15% refund (as a gesture of good will, as they put it) and, when I explained that I felt the refund was insufficient (I had expected 50%), they offered a full refund if I returned the plants. However, I don't want to risk causing further damage to the poor plants during return shipping, so I have decided to keep them.
Plants are living things, and they deserve more care.
I would strongly recommend that the company improves its packaging to ensure that plants are properly protected during shipping and arrive in good condition.
13. oktober 2026
Besvarelse fra Carbeth Plants
Thank you for your review.
We’re sorry to hear that your succulents did not arrive in the condition you expected.
Our plants are carefully packaged to help protect them during transit, although unfortunately some damage can occasionally occur during delivery.
Upon being made aware of your concerns, we issued a 15% partial refund as a gesture of goodwill. When you advised that you were unhappy with this resolution, we also offered the option of returning the plants for a full refund.
We feel it is important to clarify that a full refund was offered, but you chose to keep the plants rather than proceed with the return.
We appreciate your feedback regarding the packaging and will take your comments on board as we continue to review our packing methods.
We’re sorry that your experience did not meet your expectations and hope the plants recover well.
Kind regards,
Carbeth Plants
Very quick service and well packaged.
5. oktober 2026
Besvarelse fra Carbeth Plants
We really appreciate your kind review. Happy growing! 🌿
Regards
Carbeth Plants
Super quick delivery and good quality…
Super quick delivery and good quality bulbs, thank you.
13. oktober 2026
Besvarelse fra Carbeth Plants
Wonderful to hear — thank you for the 5 stars! ⭐
Regards
Carbeth Plants
Great service , plant not so.
Received swift service . Unfortunately I didn’t feel that the twig I received was value for money at £30.00
13. oktober 2026
Besvarelse fra Carbeth Plants
Thank you for taking the time to leave your review.
We're pleased to hear that you were happy with our swift delivery service, although we're sorry that you were disappointed with the appearance of your rose.
We would like to reassure you that roses are deciduous plants and naturally enter a period of dormancy during the autumn and winter months.
As stated within our product listing, all of our rose bushes are cut back between September and April each year to help maintain strong, healthy plants. This means that roses purchased during this period may arrive looking quite bare, rather than the full, flowering plants seen during the growing season.
Although the plant may appear small above the soil, this seasonal pruning helps encourage healthy new growth when the growing season returns.
As we haven't received any previous correspondence regarding your concerns, we haven't had the opportunity to assess your plant. You're very welcome to contact us directly with a photograph if you have any concerns about its condition.
We hope this helps explain the appearance of your rose and that you enjoy seeing it flourish next season.
Kind regards,
Carbeth Plants
Besvarelse fra Carbeth Plants
Hello,
Thank you for your review.
We’re sorry to hear that your Winter Pansies arrived wilted and unfortunately did not survive.
Our plants are carefully selected and packed to help ensure they arrive in good condition. However, as living products, they can occasionally experience stress during transit.
We would always encourage customers to contact us directly with photographs if there are any concerns regarding the condition of their plants upon arrival, so that we can investigate and look into an appropriate resolution.
We’re sorry that your experience did not meet your expectations and appreciate you bringing this to our attention.
Kind regards,
Carbeth Plants
Very disappointed with my plant when it…
Very disappointed with my plant when it arrived. The box it was packed in was twice the size of the plant with no packing paper around it, just the plastic cellophane it was wrapped in so as you can imagine the plant had moved about in transit. Upon opening the box there was a lot of loose soil and when I unwrapped the plant part of it had broken off at the stem and it just looked shabby. I have given it some water and I hope it will recover. If it had been in a smaller box I don’t think this would have happened as the box it came in did say live plants handle with care. I don’t think I’ll be ordering from Carbeth plants again, this was the first time I’d ordered and it’s put me off doing so again.
11. oktober 2026
Besvarelse fra Carbeth Plants
Thank you for taking the time to leave your review.
We're sorry to hear that your plant did not arrive in the condition you expected, particularly as this was your first order with us.
We take care when packaging our plants to help protect them during transit, although unfortunately some movement and damage can occasionally occur during delivery.
We haven't received any previous correspondence from you regarding the condition of your plant, so we haven't yet had the opportunity to investigate your concerns or offer assistance.
We would encourage you to contact our customer service team directly with your order details and photographs of the plant, so we can assess the damage and look into an appropriate resolution.
We appreciate your feedback regarding the packaging and will take your comments on board.
We're sorry your first experience with Carbeth Plants has been disappointing and hope we have the opportunity to put things right.
Kind regards,
Carbeth Plants
Fast delivery
Fast delivery. Package of plant excellent. Condition of plant excellent. Very pleased.
12. oktober 2026
Besvarelse fra Carbeth Plants
Thank you for choosing Carbeth Plants. Happy gardening!
Regards
Carbeth Plants
I bought a selection of perennials and…
I bought a selection of perennials and they are all looking fabulous!
Can't wait to buy some more. Have just got a delivery of bulbs so will be planting those this weekend.
Great plants and arrived so quickly.
Very happy
11. oktober 2026
Besvarelse fra Carbeth Plants
Thank you for your kind words. It really means a lot to our team
Regards
Carbeth Plants
Rose Prima Ballerina
Easy to deal with and delivery successful despite using Evri. My only concern is that the plants appear a little weak compared to the same rose I have bought historically from other suppliers. They aren’t unhealthy but the girth of the stems isn’t what I expected. I’ll send a note via email linked to my order.
12. oktober 2026
Besvarelse fra Carbeth Plants
Thank you for taking the time to leave your review.
We're pleased to hear that you found us easy to deal with and that your delivery arrived successfully.
We appreciate your comments regarding the appearance of your roses. As we move into autumn, our roses are cut back as part of their seasonal preparation to help maintain healthy plants and encourage strong new growth in the coming season.
We understand your concerns regarding the thickness of the stems, and while plants can naturally vary in size and structure, we're pleased to hear that they appear healthy.
We would be more than happy to assess your concerns further when you contact us by email. Please feel free to include some photographs so our team can take a closer look.
Thank you again for your feedback, and we hope your roses establish well and reward you with beautiful blooms next season.
Kind regards,
Carbeth Plants
wont buy from them ever again
The delivery was fast, however the plant was delivered upside down, in a different pot than showing in the picture, it was a terrible plastic pot. The plant was also damaged and a few leaves missing. When i message, they told me its all normal. Wont be buying from them again. overpriced plant and a bad service.
4. oktober 2026
Besvarelse fra Carbeth Plants
Thank you for taking the time to leave your review.
We're sorry to hear that you were disappointed with your purchase.
We would like to clarify that the decorative pot shown in our product images is for illustration purposes only and is not included with the plant. This is clearly stated within the product listing, and plants are supplied in their standard plastic nursery pots.
Regarding the condition of your plant, some minor leaf loss or movement during transit can occasionally occur, as plants are living products.
We’re sorry that you feel our previous response did not adequately address your concerns. We always aim to provide helpful customer service and appreciate your feedback.
We're sorry that your experience did not meet your expectations.
Kind regards,
Carbeth Plants
Very fast delivery and plants in…
Very fast delivery and plants in excellent condition. Superb service !!
12. oktober 2026
Besvarelse fra Carbeth Plants
Thank you so much for your lovely review — we really appreciate your support.
Regards
Carbeth Plants
I have 3 roses from Carbeth Plants this…
I have 3 roses from Carbeth Plants this year for special anniversary’s , all have been delivered on time and all great quality and healthy when planted , I would wholeheartedly recommend Carbeth Plants .
10. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Carbeth Plants
Thank you so much for your lovely review! We’re delighted you’re happy with your plants. 🌱
Regards
Carbeth Plants
Fantastic experience
The Web site is easy to navigate through. The communication from ordering until I received my plants was informative. The plants arrived on time, wrapped protectively and in excellent condition. I have brought both indoor and outdoor plants from Carbeth Plants three times now and the service on all levels has been consistent. I will continue to purchase from them.
5. oktober 2026
Besvarelse fra Carbeth Plants
Hello,
Thank you so much for your fantastic review and for your continued support!
We’re delighted to hear that you’ve had such positive experiences with us across all three of your orders. It’s wonderful to know that you’ve found our website easy to use, our communication helpful, and your plants have consistently arrived on time, well packaged and in excellent condition.
We really appreciate your loyalty and kind words. It means a great deal to our team to know that our efforts are making a difference.
Thank you again for choosing us. We look forward to welcoming you back for your next order!
Kind regards,
Carbeth Plants
Besvarelse fra Carbeth Plants
Thank you! We’re so pleased everything arrived safely and you’re happy with your order.
Regards
Carbeth Plants
Besvarelse fra Carbeth Plants
Delighted to hear you had a great experience with us. Thank you!
Regards
Carbeth Plants
A little better communication would be…
A little better communication would be appreciated had to chase delivery of one of my plants.
12. oktober 2026
Besvarelse fra Carbeth Plants
Hello,
Thank you for taking the time to leave us a review.
We’re sorry to hear that you had to chase up the delivery of one of your plants. We understand how important clear and timely communication is, and apologise that we fell short of your expectations on this occasion.
We appreciate your feedback and will take your comments on board as we continue to improve our service.
Thank you for choosing Carbeth Plants, and we hope you enjoy your plants!
Kind regards,
Carbeth Plants
Not happy I suppose two out three is ok
12. oktober 2026
Besvarelse fra Carbeth Plants
Hello,
Thank you for your review.
We’re sorry to hear that you are not completely satisfied with your purchase.
Please note that these are deciduous plants, meaning they naturally lose their leaves and may appear dormant or less established at certain times of the year. This is a normal part of their seasonal growth cycle and does not necessarily indicate that the plants are unhealthy.
With the appropriate care, they should begin to show fresh growth when their growing season returns.
If you have any concerns about the condition of your plants, please don't hesitate to contact us directly, and we’ll be happy to assist.
Kind regards,
Carbeth Plants
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