We received a plant as an anniversary present and it arrived broken in a poor condition. We politely informed carbeth that their delivery was not up to scratch. Wow what a response their customer afte... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered online. Strawberry plants received in a couple of days, in excellent condition. Emailed Carbeth for instructions for planting and got a speedy and helpful reply. Could not wish for better ser... Se mere
Virksomheden har svaret
Didn't deliver on time and even though I cancelled the order under the consumers rights act they refused to pay for the return of the items when they got delivered after my cancellation and due to th... Se mere
Virksomheden har svaret
I am a retired Civil Servant who expects the best from all companies/suppliers and will not accept anything less. suffice it to say, Carbeth Plants excel ! First class products and first class servic... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Carbeth Plants
Skrevet af virksomheden
Carbeth Plants is an online plant specialist that has been delivering indoor and outdoor plants throughout the UK since 2019. We offer a comprehensive range of shrubs, herbs, herbaceous, and fruit plants, with new products being added every day.
We are committed to working towards eradicating or limiting the use of environmentally unsustainable materials wherever possible. We pride ourselves on prompt delivery and have a keen eye for detail when it comes to styling our plants.
We also provide a range of specialist products, including pot-grown Christmas trees, houseplants, Acer trees in a diverse range of colours, and seasonal planting options.
Explore Our Plant Ranges
Plant Care & Customer Support
To support customers after delivery, we share practical growing tips and guidance through our online plant care resources. These are designed to help both new and experienced gardeners get the best results from their plants.
Delivery
Skrevet af virksomheden
- Standard and Next Day Delivery options available
- We offer free standard shipping on orders over £45 and free next day delivery for orders over £70.
Welcome Offer
10% Off
Get 10% off your first order with us when you sign up to our newsletter. T&C's apply.
Kontaktoplysninger
Lochend road, G69 9BE, Glasgow, Storbritannien
- info@carbethplants.co.uk
- carbethplants.co.uk
The Perfect Gift for Plant Lovers
4,0
God
3 t anmeldelser
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Har besvaret 99 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
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Good service
Good plants, well-packaged and timely arrival. They are quick to respond to queries
15. oktober 2026
Besvarelse fra Carbeth Plants
Thank you so much for your lovely review!
We're delighted to hear that you were happy with the quality of your plants, the packaging and the timely delivery. It's also wonderful to know that our team was able to respond quickly to your queries.
We really appreciate your kind feedback and thank you for choosing Carbeth Plants. We hope to welcome you back again soon!
Kind regards,
Carbeth Plants
Besvarelse fra Carbeth Plants
Thank you for your support and your 5-star review — it means a lot to our team.
Regards
Carbeth Plants
Besvarelse fra Carbeth Plants
Delighted to hear you had a great experience with us. Thank you!
Regards
Carbeth Plants
Excellent service
Lovely selection of plants on the website at reasonable prices compared to other companies. Arrived within the given time frame, carefully packaged and very healthy, good sized plants. Very pleased, will recommend and use again..Thank you
14. oktober 2026
Besvarelse fra Carbeth Plants
Thank you so much for your wonderful review! We're delighted to hear that you're happy with the quality, size and condition of your plants, and that they arrived safely and well packaged.
It's lovely to know you enjoyed our selection and found our prices competitive. We really appreciate your recommendation and look forward to welcoming you back again soon!
Kind Regards,
Carbeth Plants
Fantastic service and product quality…
Fantastic service and product quality too cheers
14. oktober 2026
Besvarelse fra Carbeth Plants
Thank you! We’re so pleased everything arrived safely and you’re happy with your order.
Regards
Carbeth Plants
Great quality plants and quick…
Great quality plants and quick delivery. Just waiting for the multi Christmas cacti to flower .
21. oktober 2026
Besvarelse fra Carbeth Plants
Thanks for the 5 stars! We really appreciate your support.
Regards
Carbeth Plants
my big plant bromlaid was broken flower…
my big plant bromlaid flower was broken off so I was very very upset I am disabled and was really waiting for it to come as I paid a lot of money could you compensate me with another plant or refund perhaps when sending arcel you should put a fragile sticker on the box alison almond
21. oktober 2026
Besvarelse fra Carbeth Plants
Hi Alison,
Thank you for your feedback. We're very sorry to hear that your Bromeliad arrived damaged, and we completely understand how disappointing this must have been.
We haven't received any previous correspondence from you regarding this issue, so we were unaware there was a problem with your delivery.
Please could you contact our customer service team directly with your order details and some photographs of the damage? Our team will be more than happy to look into this for you and discuss a suitable resolution.
We also appreciate your feedback regarding the packaging and will take your comments on board.
Kind Regards,
Carbeth Plants
I am absolutely delighted with my plants all the…
I am absolutely delighted with all the cacti & succulents that i purchased These were so well packaged and great quality also delivered very quick. I will definitely be purchasing from you again.
14. oktober 2026
Besvarelse fra Carbeth Plants
Thank you so much for your lovely review! We're delighted to hear that you're so pleased with your cacti and succulents, and that they arrived quickly, well packaged and in great condition.
It's wonderful to know you were happy with the quality of your plants. We really appreciate your kind words and look forward to welcoming you back again soon!
Kind Regards,
Carbeth Plants
lovely large healthy plants,large…
lovely large healthy plants,large helthy plants. I wouldn't hesitate to order from Carbeth again. Highly recommended Arrived on time.
14. oktober 2026
Besvarelse fra Carbeth Plants
Thank you so much for your lovely review! We're delighted to hear that you're happy with the size and quality of your plants and that they arrived on time.
We really appreciate your kind words and recommendation. It's wonderful to know you would order from us again, and we look forward to welcoming you back in the future!
Kind Regards,
Carbeth Plants
Peace of mind - Priceless!
I am a retired Civil Servant who expects the best from all companies/suppliers and will not accept anything less. suffice it to say, Carbeth Plants excel ! First class products and first class service from representatives. I had a few unusual problems with a purchase, I spoke to Robyn,she was genuinely concerned, knowledgeable, also having endless patience,genuinely insisting that I kept her informed and this I did. Robyn went above and beyond the call of duty and after several 'phone calls, she left me knowing that I was welcome to keep intouch re progress. Most important of all, Robyn gave me peace of mind and that is priceless! Thankyou. Peggy.
1. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Carbeth Plants
Hi Peggy,
Thank you so much for taking the time to leave such a wonderful and thoughtful review! Your kind words really do mean a lot to us.
We're delighted that Robyn was able to help you through the issues with your order and provide the reassurance and support you needed. We always want our customers to feel valued and well looked after, so it's lovely to hear that this was your experience.
We'll be sure to pass your lovely comments on to Robyn, who will be absolutely delighted!
Thank you again for your kindness and for choosing Carbeth Plants. It's customers like yourself who make what we do so rewarding.
Kind Regards,
Carbeth Plants
Lovely plant and fast delivery.
20. oktober 2026
Besvarelse fra Carbeth Plants
Wonderful to hear — thank you for the 5 stars! ⭐
Regards
Carbeth Plants
Besvarelse fra Carbeth Plants
Thank you so much for your lovely review! We’re delighted you’re happy with your plants. 🌱
Regards
Carbeth Plants
White Primrose Bedding Plants and Helleborus Pink Marble
Great looking plants, had good ones before so I think these will grow well as well.Packaging also very well done.
20. oktober 2026
Besvarelse fra Carbeth Plants
Brilliant to hear! We hope your plants thrive and bring you lots of enjoyment.
Regards
Carbeth Plants
Very good
Very good, had a problem with delivery going to the wrong place but was sorted out and got my order resent straight away.
13. oktober 2026
Besvarelse fra Carbeth Plants
Thank you so much for your lovely review! We're sorry there was an issue with your original delivery, but we're delighted that our team was able to resolve this quickly and arrange for your order to be resent.
We really appreciate your patience and understanding, and it's wonderful to hear that you were happy with the service you received.
Thank you again for choosing Carbeth Plants!
Kind Regards,
Carbeth Plants
very Happy as usual THANK YOU.
20. oktober 2026
Besvarelse fra Carbeth Plants
Thank you for choosing Carbeth Plants. Happy gardening!
Regards
Carbeth Plants
Personal attention and expedited…
Personal attention and expedited delivery. Immediate replacement of part of the order which was out of stock. Excellent.
20. oktober 2026
Besvarelse fra Carbeth Plants
Thank you for your lovely feedback! We're delighted to hear that you were happy with the personal service and speedy delivery, and that our team was able to arrange a prompt replacement for the out-of-stock item.
We did notice that your review was accompanied by a 1-star rating, which seems a little at odds with your kind comments. If this was selected in error, we'd really appreciate it if you could update your rating to reflect your experience.
Thank you again for taking the time to leave your feedback.
Kind Regards,
Carbeth Plants
Just brilliant!
Beautiful plants and excellent service, and all at a very reasonable price. I’ll definitely by buying frim Carbeth Plants again!
20. oktober 2026
Besvarelse fra Carbeth Plants
Thank you for your wonderful feedback. We're so pleased you're happy with your order!
Regards
Carbeth Plants
Good quick delivery thank you for the…
Good quick delivery thank you for the extra 3 Only concern they seemed a bit short of top growth. Hope they take ok when planted this time of year. Third order from you they don't last more than 2 years. Any way now a bad price.
16. oktober 2026
Besvarelse fra Carbeth Plants
Thank you for your lovely feedback and for choosing to order from us again! We're pleased to hear your plants arrived quickly and that you appreciated the extras.
At this time of year, many plants naturally begin to die back as they enter their dormant period, so reduced top growth isn't necessarily a cause for concern. We hope they establish well once planted.
We're sorry to hear your previous plants haven't lasted as long as expected. If you ever have concerns about their growth or condition, please don't hesitate to contact our customer service team with some photographs. We'll be more than happy to offer advice and assistance.
Thank you again for your continued support!
Kind Regards,
Carbeth Plants
Very impressed with Carbeth Plants !
Excellent company to deal with. Online communication only but very prompt responses. Professional and friendly service. The plants were received in good time, were well packed and were of extremely good quality. Overall very impressed!! Will definitely be using again.
23. oktober 2026
Uopfordret anmeldelse
Besvarelse fra Carbeth Plants
Thank you so much for your wonderful review! We're delighted to hear that you were impressed with both the quality of your plants and the service you received.
Our team works hard to provide friendly, helpful and prompt customer service, so it's lovely to know this made a positive difference to your experience.
We're also pleased your plants arrived safely, well packaged and in great condition. We really appreciate your kind words and look forward to welcoming you back again soon!
Kind Regards,
Carbeth Plants
Always delivered with care
Always delivered with care , and as advertised . Thankyou
12. oktober 2026
Besvarelse fra Carbeth Plants
We're delighted to hear everything arrived safely. Thank you for your support.
Regards
Carbeth Plants
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