Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Jest bardzo mało złych recenzji, a szybkość dostawy cukierków, które kupiłem na tej platformie, jest tak wolna, jak ślimaka, a informacje nie są aktualizowane podczas transportu, więc nie widzę, gdzie... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Received 2 packages of the exact same candies inside them. Only 2 out the six were actually edible. My profile was set for sour and I received coffee flavored toffee hard candy, strawberry licorice r... Se mere

Bedømt til 1 ud af 5 stjerner

Similar to other customers, I haven't been able to cancel this subscription. I really only wanted a single box for my son at Valentine's Day. I paid for it when I received a 2nd box, and checked websi... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

DON'T BOTHER! I CONTACTED CANDYCLUB VIA THEIR CUSTOMER SERVICE EMAIL TWO WEEKS AGO TO CANCEL MY SUBSCRIPTION AND HAVEN'T GOTTEN A RESPONSE AT ALL. I CALLED THE CUSTOMER SERVICE NUMBER PROVIDED BY THEM... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Slikbutik
  2. Fødevareleverandør

Oplysningerne kommer fra forskellige eksterne kilder

We are the crusaders of candy; the sultans of sweet. The whole reason we’re here is to make your life a little easier—and a little sweeter at the same time. After all, what’s wrong with a little indulgence every now and then? Especially when you can share a smile with the people you love. We offer money-saving multi-month plans that save you cash while sweetening your stash. Every month, you’ll receive a new box of hand-picked candies and treats from our huge selection. Our thousands of candies could give you and your loved ones millions of smiles. And all you have to do is sit back and get ready to enjoy the sweet life.


Kontaktoplysninger

1,4

Dårlig

TrustScore 1.5 ud af 5

574 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 3 ud af 5 stjerner

How do i track my order

How do i track my order, the email address you have provided does not seem to work

10. december 2020
Uopfordret anmeldelse
CANDY CLUB-logo

Besvarelse fra CANDY CLUB

Hello Victoria

Our records indicate that we replied to your email inquiry on 12/10 with your tracking information.

If you have any other questions for us, please don't hesitate to reach out to customerservice@candyclub.com and we would be happy to assist you.

Stay Sweet!
-Candy Club

Bedømt til 5 ud af 5 stjerner

Pretty Good Place

I was recommended this site through a friend, I was quite skeptical about it because, a lot of people had negative experiences. I decided to order candy separately instead of doing a subscription. I believe it took about 1-2 weeks to come, when I received the candy it was a good portion size, as well as fresh and tasty. It's quite expensive so it won't be something I'll be purchasing all the time, but I do recommend it.

It seems that a lot of people issues are coming through the subscriptions side of things, I suggest that first time buyers should order candy without the subscriptions and if all goes well then you can decided if you want the subscription option or not. 5/5 I would order from here again, my favorites are the sour bites filled with the vanilla cream. Though, I do wish they would offer discount codes to the people who order without a subscription.

7. oktober 2020
Uopfordret anmeldelse
CANDY CLUB-logo

Besvarelse fra CANDY CLUB

Hello Allison,

Thank you so much for your sweet review! We value your experience and opinion. Please feel free to reach out to us anytime.

Stay Sweet,
Candy Club

Bedømt til 5 ud af 5 stjerner

Candy Club is great

Candy Club is great. I had a wonderful experience with customer service when I didn't care for one item that they sent. They responded quickly and sent a replacement in a timely matter. The candy is really tasty and so far I like the selections sent to me. I've received two orders so far. It has help provide some fun for my nieces and nephews and for myself! So far, the gummy peaches, lemonade rings and octopuses are my personal favorites, but overall they have all been great with just one exception! It's definitely a favorite subscription service!

23. september 2020
Uopfordret anmeldelse
CANDY CLUB-logo

Besvarelse fra CANDY CLUB

Hello Jen,

Thank you so much for this amazing review! We are overly happy to hear that this experience you had was rectified when you emailed. Our customer service team strives to provide the best possible assistance, for whatever your need may be.

Stay Sweet,
Candy Club

Bedømt til 1 ud af 5 stjerner

Garbage

Garbage

4/6 of the candies we receive are disgusting. I wish I were exaggerating. The candies that are good are no better than the 2/$1.59 candies at a gas station. These are ridiculously overpriced.

I can't just cancel the subscription because you have to call them. It's going to be a pain. I regret signing up.

11. september 2020
Uopfordret anmeldelse
CANDY CLUB-logo

Besvarelse fra CANDY CLUB

Hello Jessie.

We're sorry to hear you were not satisfied with your items. We want to ensure every box is exciting and everything you could hope for. We would be more than happy to look into this further and assist, however, we do not see an order number, under which we can search for your membership. Please let us know the best email to reach you and we would be happy to reach out.

Stay Sweet,
Candy Club

Bedømt til 2 ud af 5 stjerner

Awful customer service

I did two months of candy club sour candy. The first month was ok however most of the candies were disgusting and stale/hard. The only thing i enjoyed in my box the first time were the rainbow sour belts. The next box I recieved all but one of the was stale and hard again. I paid $30 a box for candy i couldnt even eat !! Let alone the fact that candy club is one of the more expensive subscription services. THEN when I contacted them about what happened all that was done was my subscription was cancelled. They did nothing to make what happened right. They didnt refund me or send me a box of not stale candy. Like someone earlier said next time im just going to go to the dollar store because they have better candy AND customer service then this. Ridiculous.

31. august 2020
Uopfordret anmeldelse
CANDY CLUB-logo

Besvarelse fra CANDY CLUB

Hi Emily.

We are sorry to hear that you did not enjoy your experience with Candy Club. We have submitted a full refund, please allow 3-5 business days for your bank to process.

Let us know if we can be of further assistance.

Stay Sweet,
Candy Club

Bedømt til 5 ud af 5 stjerner

Very pleased with candy club

Very pleased with candy club! Always been very happy with the candies. We choose sweet. Haven’t gotten doubles. Will continue to order!

27. august 2020
Uopfordret anmeldelse
CANDY CLUB-logo

Besvarelse fra CANDY CLUB

Hi Heather.

Thank you for the kind words! We hope you continue to enjoy your experience with Candy Club.

If there is anything we can do to improve your experience, please don't hesitate to reach out.

Stay Sweet!
- The Candy Club Team

Bedømt til 5 ud af 5 stjerner

Love it!!

I have a monthly subscription as well as give these boxes as gifts! The candy variety is always fun and exciting and I look forward to it every month! Candy Club also has an amazing customer support team that helped me out when a box got lost in the mail. Love them!

26. august 2020
Uopfordret anmeldelse
CANDY CLUB-logo

Besvarelse fra CANDY CLUB

Hi Cassandra,

Thank you so much for your sweet review! We hope you continue to have an amazing experience with us :)

If there is anything we can do to improve your experience, please don't hesitate to reach out.

Stay Sweet!
- The Candy Club Team

Bedømt til 4 ud af 5 stjerner

My brother loves it...

CANDY CLUB candy tastes okay to me. But I didn't really like it very much. I'm not such a
sweet tooth as my brother. He's crazy about CANDY CLUB, by the way. So now if we order sweets here, my brother eats most of them)

13. august 2020
Uopfordret anmeldelse
CANDY CLUB-logo

Besvarelse fra CANDY CLUB

Hi Ztorman,

Thanks for leaving a review. We value your experience and opinion as one of our members. We're thrilled to hear that your brother is enjoying the candy and hopefully looking forward to the next box!

If there is anything we can assist you with, please don't hesitate to reach out.

Stay Sweet!
- Candy Club Team

Bedømt til 1 ud af 5 stjerner

Cany Blah

I decided to try Candy Club when the candy store in the city I live in closed and it has to be without a doubt the worst thing I've ever done in terms of box services. The candy is completely awful in terms of flavors and while the textures on some are okay but the Sour Cotton Candy Belts have this weird aftertaste and the Sweet and Sour Cherry Soda bottle gummies are just gross! Far too sour. For me this was a huge waste of money. The next time I need to satisfy my sweet tooth I'll save myself the trouble and go to the local dollar store.

10. august 2020
Uopfordret anmeldelse
CANDY CLUB-logo

Besvarelse fra CANDY CLUB

Hi Dawn.

Thank you for your feedback.

Per your request, we have canceled your subscription and issued you a full refund for your first box.

If there were candies you liked and wanted to get again, or new ones you want to try, please check out our online retail store at https://shop.candyclub.com. Here you can purchase individual Candy Club candies, but without the need for a subscription.

If there is anything else we can assist you with, please let us know.

Stay Sweet!
-The Candy Club Team

Bedømt til 2 ud af 5 stjerner

I signed up and chose to have mostly…

I signed up and chose to have mostly sweets. Which should have been taffy’s and chocolates. I received all sour candies in which I had given other people as I have severe acid reflux and can’t eat sour candies. I paid $50/mo for two months. Each month I was sent the same thing...sour candies. I then reach out and ask them for replacement orders with the correct choosing and not sour candies, or an refund for both months as this is not the candies subscription that I chose or subscribed to. They did not respond back, instead they cancelled my subscription box and gave me no refund or no replacement boxes. This is VERY poor service! I expected my email to be responded to and my order to have been what I subscribed for. If they can not offer certain things then don’t advertise it or offer it. Period. I would not recommend, mainly because of how my issue was handled on their end...no communication or effort to fix the issue, they just cancel peoples service.

7. august 2020
Uopfordret anmeldelse
CANDY CLUB-logo

Besvarelse fra CANDY CLUB

Hi Tyffani.

Thank you for your feedback.

We're sorry that you did not enjoy your subscription boxes. During the hotter summer months we do not offer chocolates and other heat sensitive candies as they are likely to arrive melted and in otherwise less than desirable condition. As soon as the weather cools off we will expand our candy selection and start to offer these candies again.

You subscription has been canceled and we have issued a full refund for your last two boxes. Please allow 3-5 business days for these to post back to your credit card.

Stay Sweet!
-The Candy Club Team

Bedømt til 3 ud af 5 stjerner

They just send whatever candy they want :(

Been thinking about getting this for a while, then I saw a Groupon for it. I chose SWEET because, I love sweet candy. I expected 6 jars of sweet candy, chocolate, brownie bites, taffy etc. NO I got 6 jars of sour gummy candy. I have already reached out to them to cancel. This was super disappointing. I expected better. Not sure how difficult it will be to cancel. I emailed them. Waiting.

31. juli 2020
Uopfordret anmeldelse
CANDY CLUB-logo

Besvarelse fra CANDY CLUB

Hi Barbara.

Thank you for reaching out to us.

We apologize that your Mostly Sweets box was not to your liking. During the hotter summer months we are more limited in our candy options as chocolates and some of our other candies are more heat sensitive and unable to be delivered in a good, fresh condition. When the weather cools off these candies will be available again and part of our curated offering.

We have gone ahead and canceled your subscription and refunded your purchase.

If there is anything else we can assist you with, please don't hesitate to reach out.

Stay Sweet!
-The Candy Club Team

Bedømt til 5 ud af 5 stjerner

Excellent product and service!

26. juni 2020
Uopfordret anmeldelse
CANDY CLUB-logo

Besvarelse fra CANDY CLUB

Hi,

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Stay Sweet!
- The Candy Club Team

Bedømt til 4 ud af 5 stjerner

Good

I can say that the candy that I bought was good in appearance also has good packaging. As an adult, I miss eating some sweets like candy. Somehow, the sweetness of the candy was too much for me.

18. juni 2020
Uopfordret anmeldelse
CANDY CLUB-logo

Besvarelse fra CANDY CLUB

Hi Neiomhie,

Thank you so much for your sweet review! We value your experience and opinion. Please feel free to reach out to us anytime.

Stay Sweet!
- The Candy Club Team

Bedømt til 5 ud af 5 stjerner

I'm so happy with Candy Club thus far

I'm so happy with Candy Club thus far! Excited to pick my own candy every month. That makes it 100% better for me!! Thanks for everything! I'll be a loyal costumer from now on!

Sincerely,

Patricia Glembocki

17. juni 2020
Uopfordret anmeldelse
CANDY CLUB-logo

Besvarelse fra CANDY CLUB

Hi Patti,

That's so great to hear! We hope you continue to enjoy :)

Stay Sweet,
Candy Club

Bedømt til 1 ud af 5 stjerner

Candy tastes awful!

The boxes and candy containers are super cute and I love the idea! My husband is a sour gummy addict, so I surprised him with this box subscription. Unfortunately the candy tastes so bad. He forced himself to try every type but I couldn’t stomach it. It tastes old and nasty and a little bit like soap. I am super disappointed in the taste. All six types of candy we nasty. Several different people tried them and everyone disliked them. Huge disappointment.

8. juni 2020
Uopfordret anmeldelse
CANDY CLUB-logo

Besvarelse fra CANDY CLUB

Hi Katie,

We're sorry to hear you were not satisfied with your items. We want to ensure every box is exciting and everything you could hope for. We would be more than happy to look into this further and assist, however, we do not see an order number, under which we can search for your membership. Please let us know the best email to reach you and we would be happy to reach out.

Stay Sweet,
Candy Club

Bedømt til 5 ud af 5 stjerner

Candy Club Customer Service Is The Best!

Candy Club was very quick to respond to my inquiry recently. Their customer service was second to none and I was thoroughly impressed with how they handled the situation. Thank you Candy Club!

18. maj 2020
Uopfordret anmeldelse
CANDY CLUB-logo

Besvarelse fra CANDY CLUB

Hi Jackson,

We're happy to hear that our team was able to help sweeten your experience!

Stay Sweet,
-Candy Club

Bedømt til 1 ud af 5 stjerner

Would not recommend

Would not recommend! Definitely not worth your money, candy taste old and nasty. They refuse refunds, I didn't even know I was subscribed to this and they will not grant a one time refund.

17. maj 2020
Uopfordret anmeldelse
CANDY CLUB-logo

Besvarelse fra CANDY CLUB

Hi Britt,

We are sorry to hear about the experience you had with your box. We would be more than happy to look into this further and assist, however, we do not see an order number/full name, under which we can search for your membership. Please let us know the best email to reach you and we would be happy to reach out.

Stay Sweet,
Candy Club

Bedømt til 5 ud af 5 stjerner

Very happy :)

Great product, great customer service. 100% will order again in the future. Thanks guys!

14. maj 2020
Uopfordret anmeldelse
CANDY CLUB-logo

Besvarelse fra CANDY CLUB

Hi Lauren,

Yay! Thanks for sharing your lovely experience with us! :) We hope you continue to enjoy the delicious candies.

Stay Sweet,
- Candy Club

Bedømt til 5 ud af 5 stjerner

Great service and super cute& great…

Great service and super cute& great tasting candy!

13. maj 2020
Uopfordret anmeldelse
CANDY CLUB-logo

Besvarelse fra CANDY CLUB

Hi Danielle,

We are so happy to hear about this great experience! We aim to please here at Candy Club. Thank you so much for your feedback.

Stay Sweet,
Candy Club

Bedømt til 2 ud af 5 stjerner

Garbage

I paid for the sour party box with six 13oz cups and what I received was one 8oz, two 9oz, three 12oz, and only one 13oz. The candy I got was blueberry and vanilla tubes, cosmic shaped sours, blue raspberry strips, green apple shoe strings, sour octopi, and lemonade rings, all but one was awful. None of them were sour and they all tasted just wrong and I think after today I might have a suspicion as to why. I actually liked(not loved) the lemonade rings but as I was picking through them today I found a poor little bug stuck in it. Suffice to say I am extremely disappointed and will attempt to get a refund.

Edit: I was able to get my refund

11. maj 2020
Uopfordret anmeldelse
CANDY CLUB-logo

Besvarelse fra CANDY CLUB

Hi Namowtab,

We are sorry to hear about your experience. Our records indicate that our friendly staff was able to assist you with your order. If you have any other questions or concerns, don't hesitate to reach out to us!

Stay Sweet,
Candy Club Support Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere