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ELEGOO CA Store Anmeldelser 758

TrustScore 4 ud af 5

4,2

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Honestly, this is my first time buying a Elegoo PHECDA Laser engraver and Neptune 3 pro 3D printer. Elegoo has been great! It hasn't been hard to get started on either machine both Elegoo products are... Se mere

Bedømt til 5 ud af 5 stjerner

Everything about my experience so far has been amazing. From the various payment options during the purchase to receiving my printer in a timely fashion. Product performance is exceptional. Cut my... Se mere

Bedømt til 1 ud af 5 stjerner

Untested products sold with fraud claims of function When their products consistently arrive broken and without the promised peripherals, they say "on the way" then discontinue the items and lit... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I'm a repeat buyer at this point. I first bought a neptune 4 max, and loved it! Huge build area, and the machine just works! I wanted a large bed printer. *I am comming from and ender clo... Se mere

Virksomhedsoplysninger

  1. Elektronikbutik
  2. Butik med elektronikreservedele og -komponenter
  3. Udstyrsleverandør
  4. Kunsthåndværk
  5. Printer- og scannerbutik

Skrevet af virksomheden

ELEGOO is a rapidly developing brand in the global smart manufacturing industry, offering a range of products, including 3D printers, resins, filaments, laser engravers, STEM kits, and other innovative technology products. We are specialising in the research, development, and production of high-quality & affordable 3D printers. With the help of programming and 3D printing technology, we can create almost anything—ELEGOO provides geeks with the key to a new world.


Kontaktoplysninger

4,2

God

TrustScore 4 ud af 5

758 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 78 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great quality

Printer delivery was very quick. I printed the demo rook piece with default settings in grey tough resin and it printed beautifully. The X-Y resolution is so high, and the layers so thin, that you can barely notice that it's a 3d print. In other words, the prints are very high quality.

7. april 2026
Bedømt til 5 ud af 5 stjerner

saturn4 ultra16

saturn4 ultra16 - really great printer. Great design and features. Camera is awesome to check progress remotely. Amazing detailed prints.

7. april 2026
Bedømt til 1 ud af 5 stjerner

I am honestly so disappointed…

I am honestly so disappointed I decided to shop with Elegoo! My Centauri Carbon 2 came with 3 notable cracks inside the unit across the bottom. I reached out immediately to Support and they suggested I fix it MYSELF with a repair part. They then asked me to repackage and ship it back before they'd send out a replacement unit, which has taken 2 weeks to get back to them (received the initial shipment in only 3 days). Still waiting for a new one to get sent out. Not even a roll of filament offered as an apology for this experience. Brutal customer service!

25. marts 2026
ELEGOO CA Store-logo

Besvarelse fra ELEGOO CA Store

Dear customer,
We're sorry to hear about your experience.
We've looked into this and see that you already have a support ticket open with our team, and they are actively following up on your case. Thank you for your patience, and we're committed to making things right.
Best regards,
ELEGOO Team

Bedømt til 2 ud af 5 stjerner

I purchased the Centauri carbon

I purchased the Centauri carbon. Not a great printer at all. Very loud and poor print quality. Two months later you came out with the Centauri carbon 2. Not fair at all. I feel like I was misled to think that there was going to be AMS solution, later to find out there wasn't. Never will I buy an Elegoo printer again.

7. april 2026
ELEGOO CA Store-logo

Besvarelse fra ELEGOO CA Store

Dear customer,
We apologize for the disappointment. The multi‑color system for Centauri Carbon will be released soon — thank you for your patience. If you have any questions, please contact us at https://elegoo.com/pages/contact-support.
Best regards,
ELEGOO Team

Bedømt til 1 ud af 5 stjerner

Reçu briser et la je me bat avec la…

Reçu briser et la je me bat avec la compagnie qui veut rien savoir m'offre une bouteille de résine 1 k ou dix dollars pour dédommager m'importe quoi ces ridicule

3. april 2026
ELEGOO CA Store-logo

Besvarelse fra ELEGOO CA Store

Cher client,
Nous sommes désolés d'apprendre votre mésaventure.
Nous avons examiné votre dossier et constatons qu'un ticket d'assistance est déjà ouvert auprès de notre équipe, qui travaille activement à sa résolution. Nous vous remercions de votre patience et nous nous engageons à trouver une solution au plus vite.
Cordialement,
L'équipe ELEGOO

Dear customer,
We're sorry to hear about your experience.
We've looked into this and see that you already have a support ticket open with our team, and they are actively following up on your case. Thank you for your patience, and we're committed to making things right.
Best regards,
ELEGOO Team

Bedømt til 4 ud af 5 stjerner

It is a very good product

It is a very good product, the Neptune 4 Max, my only wish is that there were more readily and handily available sites to procure information about exact specs on items I wish to print, and as well an enclosure for the printer would be nice, but it is understandable as to why it doesn't come with one as it's a very large printer and I would assume that the upfront price of it would be much more if it came enclosed

7. april 2026
Bedømt til 4 ud af 5 stjerner

Great Value and Very Good Experience

So far everything is looking very good. The equipment arrived and all parts and tools included and undamaged.

Setup was straightforward following the manuals provided. We were able to assemble without much difficulty, both the manual and YouTube video were good. The only issue I had was the lack of audio on the video, which would have helped a lot, particularly with the Leveling process.

Printing the Buddha figure as a test went very well, as have other test objects I created, using PLA filament. However, when trying to print the same objects with PETG filament I ran into issues with the object adhering to the bed. This was resolved when I opened a support call and provided the requested information to the support group.

The only suggestion I have at this time is the inclusion of a table that outlines the recommended temperatures for Extruder and Hotbed for the various filament materials. For example, I had to increase the temperature for both settings beyond the defaults set into the printer control panel. Although the WIKI suggested increasing in increments of 5 degrees C, I could not find what would be considered safe for the equipment and the related material.

10. april 2026
Bedømt til 3 ud af 5 stjerner

Love the century carbon and Saturn 16K

Love the century carbon and Saturn 16K, but just after one month the extruder bent out of place and I have to replace it with little knowledge. I’m waiting to get it fixed so that’s disappointing. And I have the Elegoo Saturn 16K to which no successful prints still after 4 attempts. I need on both of them.

5. april 2026
ELEGOO CA Store-logo

Besvarelse fra ELEGOO CA Store

Dear customer,
Thank you for taking time to leave your review.
About your issue, we have already contacted you via email and would like to provide support, please kindly have a check, or you can contact us at 3dp@elegoo.com to solve.
Sorry for any inconvenience caused to you. Please do not worry, we will follow up the issue until solved.
Best regards,
ELEGOO Team

Bedømt til 5 ud af 5 stjerner

Well done from order placement to delivery and set-up

The ordering process itself was very simple and straightforward. Following ordering there was constant communication on the order status. The total time from ordering until delivery was quick. I ordered on a Friday afternoon, and the product was delivered on Tuesday. Well packaged, and as a complete rookie, I found the assembly process very straightforward. It took me approximately 45 minutes. I'm sure that the second time will be much quicker. The product worked well straight out of the box. No issues at all.

30. marts 2026

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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