Please note that if we are unable to charge the amount for the renewal of your Premium Membership, the claim will be sent to our internal collection department. Payment reminder fees will be ad... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolutely despicable company, I received a letter from a bank in Mainz, saying they were going to charge me 42 Euro plus costs for unpaid bills. Failing to do so they would instruct solicitors to cla... Se mere
Virksomheden har svaret
Have tried to cancel on 9 occasions by following their cancellation process to the letter. Have asked for confirmation but received none. I fully expect to have to do this through my bank. I get th... Se mere
Virksomheden har svaret
Really poor quality site: no search functionality, and "matches" that it sends you are rarely from anywhere nearby, and don't necessarily have anything that you'd actually be looking for. You have... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om C-Date UK
Skrevet af virksomheden
C-Date is online Dating, made different. We give you matches. Get to know your dates. Have intimate moments. Burning passion. Have fun finding the "one". Just the way you want. Choose one of your matches, because of your shared interests, or sometimes just because! A balanced gender ratio in the Premium Area increases your flirt success. For now or forever? That's up to you!
For now or forever? It's up to you!
Skrevet af virksomheden
- Just sign up, relax and connect with your matches.
- Tell us who you’re looking for, we’ll take care of the rest. Based on your preferences, we’ll find singles near you who are looking for exactly the same thing. Let the sparks fly!
- Data protection? Absolutely!
- We know how important security and safety are in online dating. That’s why we protect not only your data and conversations: Fake profiles and scammers don’t stand a chance with us.
Kontaktoplysninger
Storbritannien
- trustpilot@c-date.co.uk
- c-date.co.uk
C-Date. Love your way
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Please can you also stop sending me…
Please can you also stop sending me mail after I canceled subscription after a long time and I don't owe you guys jack and you guys should stop acting like you just want to fraud people of their money.

Besvarelse fra C-Date UK
All lies and no service
Last year tried it, started a sub at offer rates. Wasnt as advertised. All fake profiles and asked to cancel next day with no reply. 2 months later they still taking money when bank flagged it up. Finally got a cancellation. 1 year later now getting T&D Rechtsanwälte GbRto try to get money fpr missed subscription. Cancellation mean its stopped. Will not be paying especially when the email correspondence can't even get my name right
I can even send multiple accounts of when i tried to contact with no reply and have the cancellation confirmation email. Keep pressing and i will take it to court and win
Update - laywer (if you can call them that )just going in circles and wont take any argument or proof, again another money grabber

Besvarelse fra C-Date UK
Today another letter arrived
Today another letter arrived demanding money. I have written 18 emails to c-date which have never received a response. I will save everything pending legal action if necessary.

Besvarelse fra C-Date UK
This company are a disgrace
This company are a disgrace, I cancelled my membership a week after starting and they still charged me 39 pound which I point black refused to pay because this is a fake website that advertises false profiles This violates trading standards and also data protection policies, I am also a respected solicitor here in the UK so believe me I know what I am talking about, now I have this debt collection company chasing me for 309gbp, this is a disgrace and I would be more than happy to take this natter to court myself, also got aj email back after waiting 3 weeks saying that there was no record of my cancelling which I had a feeling that they would say, what your doing is completely illegal even in Germany and I strongly advise you to think carefully about your next move
That's the very problem you never issued me with a cancellation notice and may I remind you as a business that in the UK consumers are protected under the consumer rights act of 2015, therefore you have failed to adhere to your rules and regulations as a business and that will not stand up in court, I hereby demand that this debt collection stops immediately with a cease and dessist

Besvarelse fra C-Date UK
Cancellation
No date cancelled in March only just noticed still taking £39.99 tried again still not cancelled need help with this £160 gone out of my account

Besvarelse fra C-Date UK
Horrid scam site not a company
Horrid company that don't listen and don't make it easy to cancel. I'm prepared to take this matter to court to finally stop you ripping people off. I'm also a victim of this terrible company... it's nice you responded to a lot of people with the same problem that I have, but you don't seem to care or do anything about it. So I'll wait until you take me to court for the money. I've prove via e-mail asking you to end subscription and by the hundreds of bad reviews I'm not to sure you would will. Under english law we have a right to cancel you don't seem to listen. So good look trying to get money from me.

Besvarelse fra C-Date UK
The email provided is the one I…
The email provided is the one I received the cdate emails from so it would be this email provided so now I'm just confused?? Could you not find it another way at all ?

Besvarelse fra C-Date UK
I had canceled my membership several…
I had canceled my membership several months ago by emailing to them requesting the same. I just got an email back saying I had to reply back again or fax them which is ridiculous. I kept getting emails to pay and received an email from T&D Rechtsanwälte GbR saying I have to pay around £300 which is ridiculous.

Besvarelse fra C-Date UK
Total scammers
Total scammers! Avoid at any cost. I have try to cancel my subscription and they still have charge me. When I stop the money they send me emails about legal action against me. I only wonder who is going to take this case worth just over £300 . The cost of the case would be way higher than the imaginary amount of money that you claim I owe you. The proof of cancellation is your online cancellation form so you can send that to your “ so call lawyer “ and explain to him that you are actually have to refund me rather than asking me for money .i have now send screen shots of my numerous request to your “agency” . Along with cancellation of the circus I am expecting a full refund from you and I strongly suggest that you get your act together .

Besvarelse fra C-Date UK
A total Scam Company Who Makes It Impossible To Leave
Following the message on trust pilot the email address i found out was ben_476 @hotmail.co.uk and the letter has come from a company called T&D Rechtsanwalte.
They are saying they are collecting for you and saying its 304.34 GBP but they expect the payment in euros. The contact details they have provided are collection@ c-date.co.uk.
The thing is that I require my account to be closed and unsubscribed before making payment so then to be sure no following up repeat performances will be happening once that is covered. So as i can not get into my account to do that if you can do that from your nend and thrn let me know with confirmation and then I can make the payment.
I can assure you there has been no recieving of any e.mail about the payment and you are accusing me of ignoring when there has been nothing coming through until the one has come in the post,
I have now attached screen shots of subscription cancelation requests made in the message box under the option account deletion which I require to be done,
The evidential documents I have are the screen shots of the requests I made on the contact page where I requested to be unsubscribed under the cancel account part for it to be canceled and where it has been submitted .
And I have been e.mailing C-Date many times today now just you are not reading it to keep up to date if you are not aware of any of that corespondence,
You really need to improve in your corespondence and keep up with reading messages when they come through rather than asume customers are not sending anything when they are but its you just not opening the message to read it, You need to be more motivated and keep up with reading what come through than making assumptions and asking people to do things they have already done. ,. what is the whole c date e,mail address ? Do you mean the one which is >>>
service@ c-date.co.uk because that is the one I have been sending to all day .
the evidential screen shot of the cancelation request has been sent, it is waiting in your inbox to be read and responded to. .

Besvarelse fra C-Date UK
Avoid ! Avoid ! Avoid !
Joined December 2022. Cancelled 30 December. C Date continued to take the 39.90 subscription for 7 months from my account until it was spotted by me bank and cancelled on their advice. (I know should have seen it earlier). Re-sent cancellation email numerous times. Had ecollect who were investigating, heard nothing. Now T&D Rechtsanwälte GbR are chasing me for £309. Think CDate have had enough. Bullies.

Besvarelse fra C-Date UK
Massively frustrating scammers!!
I have had exactly the same experience as most here on C-Date and also believe it's one big scam! I started a premium 1 month subscription 3 weeks ago and have been trying to cancel for the last few days before the 7 day period they give you to cancel before the month is up. They have responded each time telling me to cancel via a link on the homepage, but the snag is there is no homepage! Frustratingly everytime I type the web address in it just takes me to the profile pages which you cannot cancel from, only delete the profile. This I know from experience does not mean that your subscription is cancelled. Very very frustrating.

Besvarelse fra C-Date UK
Scams Scams Scams
I tried to go out and give up but I couldn't because they won't let you, and I received a payment letter from a cms collection company that is from Germany. they are scammers who steal from you

Besvarelse fra C-Date UK
Absolutely a scam
Absolutely a scam
Registered - paid a fee, tried to cancel in March but the website didn't work, now getting no response from the company to cancel my account and settle any payments
Reporting to authorities if no further progress

Besvarelse fra C-Date UK
Total scam
Total scam. Won't let you cancel free trial and then send legal letters through post.Well known scam.
They are based supposedly in Germany. They target UK daters hoping to scare them into sending payment as they can't do this in a EU court. Amazingly, they can't do this in a UK court. Ignore the clowns.

Besvarelse fra C-Date UK
Don't not sign up
Don't not sign up! I signed up for the 1 month premium after a hour realised was completely fake, then seen all the bad reviews so decided to cancel the subscription- which they make so hard! For anyone who does need to cancel it's on there homepage in the footer, but instead of it just being cancelled button they make you fill a form asking for stupid unnecessary info. Once u submit the cancellation for you receive an email saying they will confirm in 5 days I did then send another email demanding it to be canceld this morning I have received a email confirming this. Anyone who signs up just follow the cancellation instructions in the bottom footer on there home page!

Besvarelse fra C-Date UK
C-date scammers
I’m livid right now!! Who does C- date think they are by posting up a threat that they will be initiating a collection process by enforcement against me!
I no longer what the fake premium subscription and tried canceling it many times! Now that they can’t get access to my debit card they want to collect it via an agency! It’s a mafia company. Do - not - join this site. I will be reporting this. C- date if you read this ( doubt it) stop it now!!!

Besvarelse fra C-Date UK
Stay away from this site..
Made a massive mistake thinking this was a genuine site...subscribed for one month today and actually want out. They have made cancellation of subscription impossible. This should be a easy process but not on this site.

Besvarelse fra C-Date UK
After being auto rolled into premium…
After being auto rolled into premium without my approval I tried to cancel my subscription to no avail, I sent an email which I still have as proof, so that they cancel my subscriptions still they wouldn't, now they are sending me a bunch of letters from lawyers trying to intimidate me. I have my lawyers too and I have everything as proof.

Besvarelse fra C-Date UK
Could have been a battle
I subscribed on Monday .. and on that day I wanted to unsubscribe.. I just didn’t like the format etc ..
I went to the unsubscribe button and it said can’t unsubscribe please get In touch via customer service .. I thought that’s odd .. so any how after a few emails .. research etc I got an email on the Wednesday stating I’m
No longer a member all has been cancelled no more payments..
For me it was pretty straight forward .. very similar format to a company called RTA .. they were a company who dealt with commercial property and you couldn’t leave the contract despite the thousands in fees ..
I took them to court .. and won .. and sued them !!
so I was ready for this one .. screen shots , screen recordings .. clauses etc , but luckily my experience wasn’t too bad !!
I would say stay away .. on the grounds off to unsubscribe is a mission .. not like tinder etc where you’re on and off !!
It’s a business a dishonest one .. let’s be real .. it doesn’t do what it says on the tin .. unfortunately companies like this are set up by solicitors and law firms.
Good luck

Besvarelse fra C-Date UK
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