Please note that if we are unable to charge the amount for the renewal of your Premium Membership, the claim will be sent to our internal collection department. Payment reminder fees will be ad... Se mere

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absolutely despicable company, I received a letter from a bank in Mainz, saying they were going to charge me 42 Euro plus costs for unpaid bills. Failing to do so they would instruct solicitors to cla... Se mere
Virksomheden har svaret
Have tried to cancel on 9 occasions by following their cancellation process to the letter. Have asked for confirmation but received none. I fully expect to have to do this through my bank. I get th... Se mere
Virksomheden har svaret
Really poor quality site: no search functionality, and "matches" that it sends you are rarely from anywhere nearby, and don't necessarily have anything that you'd actually be looking for. You have... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om C-Date UK
Skrevet af virksomheden
C-Date is online Dating, made different. We give you matches. Get to know your dates. Have intimate moments. Burning passion. Have fun finding the "one". Just the way you want. Choose one of your matches, because of your shared interests, or sometimes just because! A balanced gender ratio in the Premium Area increases your flirt success. For now or forever? That's up to you!
For now or forever? It's up to you!
Skrevet af virksomheden
- Just sign up, relax and connect with your matches.
- Tell us who you’re looking for, we’ll take care of the rest. Based on your preferences, we’ll find singles near you who are looking for exactly the same thing. Let the sparks fly!
- Data protection? Absolutely!
- We know how important security and safety are in online dating. That’s why we protect not only your data and conversations: Fake profiles and scammers don’t stand a chance with us.
Kontaktoplysninger
Storbritannien
- trustpilot@c-date.co.uk
- c-date.co.uk
C-Date. Love your way
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I didn’t sign up for a paid service
I didn’t sign up for a paid service.
I was autos rolled to a premium membership.
Never been asked for any money, account details or card details.
I read as I’m a woman I get the service for free.
Various websites including your own state this.
Contacted CDate as I deactivated my account and they advised the account has been deleted. However, I have now been informed that the site is only free to women is subscribed recently !
I haven’t seen any woman’s reviews in my research.
I need to know if I am being told the truth.

Besvarelse fra C-Date UK
SCAM!!!!! is a set up as scam to rip…
This company is a set up as scam to rip off ppl and harassing me for something I didn't want if money didn't go through is clear I wanted cancel all as I haven't opened the profile was my son and c date didn't even verify me at all so I won't be paying for service that I never used !!!
Pursuing someone for money they do not owe in the
UK is a criminal offence under S.40 of the
Administration of Justice Act 1970;
f you continue with this harassment, I reserve the
right to (i) Report them to the police and (i) hold you
responsible for my legal costs associated

Besvarelse fra C-Date UK
Rip off
Fake profiles and they make it impossible to unsubscribe unless you get heavy with these thieves. I had to cancel my bank card which caused me a lot of hassle to stop them plundering my account and threaten them with trading standards before they gave in, albiet begrudgingly.
This is no way to treat people.
BUNCH OF CROOKS, AVOID AT ALL COSTS!!!

Besvarelse fra C-Date UK
Site is a scam
Site is full of fake profiles. They also make it nearly impossible to cancel membership and delete profile. After getting in contact to cancel my membership they assured me I would not make any further automatic payments. I have now received an email demanding £39 and a £10 handling fee with threats of legal action if I do not pay. Stat away from this place it is a scam

Besvarelse fra C-Date UK
Scammers!!
Scammers!!
Signed up for this site and never used it. wanted to cancel but couldn't see and now they're sending me threatening emails from Ecollect to pay £255 and also legal proceedings.
I have asked for usage activities document and they didn't provide.
I have reported this to the appropriate authorities.

Besvarelse fra C-Date UK
I joined on the free first month then…
I joined on the free first month then ended up paying a fee. After a couple of days believing it was one of those conning websites providing very little except higher costs. I have tried to cancel membership but have found this nigh impossible they suggest link at bottom of their first page yet I couldn't get that page. I have messaged them a couple of times stating I couldn't get the link. I have read a few of the customer reviews and I do not want to continue with this company.
Another company preying on lonely people??

Besvarelse fra C-Date UK
Corrupt,hackers company
I never signed up to this site and I am now getting threatened by alleged solicitors and asking to pay them over £300 I have in numerous occasions told them I didn’t sign up to any of their site but keep getting these emails they are wanting a police report how can I look into this when I don’t even know the name of the site to report I never and have never signed up to a dating site the distress and upset this is causing with the threats of the emails and harassment is unbelievable I would rather slash my wrist than pay a corrupt company and money I do not owe and b4 you say it’s out of your hands ,it is your corrupt company/site that has started this and probably your hackers that has done many of these from what you can see on the reports from this site

Besvarelse fra C-Date UK
I've just received this email from…
I've just received this email from c-date after spending ages trying to cancel my subscription.
Claim Subject Matter: Unpaid membership of 1m PROMOTION_ABO at www., reference:
Creditor: Interdate SA, 13 rue du Commerce, 1351 Luxemburg , LU
Invoice number: GB-2023-11-27-253867748-CDATE-DN
Dear Mr Rogers,
We wish to hereby inform you that no payment has yet been received with regard to the above-mentioned claim matter.
Consequently, the outstanding claim will be entrusted to our contracted legal partners for the purpose of initiating appropriate legal measures.
We must emphasize that obtaining an enforcement order will allow for enforcement measures to be initiated against you over a duration spanning multiple years.
Such measures include, but are not limited to, enforcement of a bank account levy, wage garnishment and forceful disclosure of assets via affidavit. Any subsequent expenses arising on the basis of such measures being initiated are, in full legal accordance, to be borne by you. The currently outstanding claim sum total would thereby continue to increase.
In order to avoid the initiation of such measures, you may transfer the claim amounting to GBP 254.70 (EUR 296.66) by no later than 02.03.2024 to the following bank account:
Beneficiary: eCollect AG
IBAN: CH65 0078 7785 0612 7274 6
BIC/SWIFT: KBZGCH22XXX
Bank Account No.: 785061272746
Bank Key / Sort Code: 00787
Institute: Zuger Kantonalbank, 6301 Zug, Switzerland
Payment reference: A0G5HH21
Bank payments will only be accepted in: GBP
As previously noted, transfers made without the corresponding payment reference "A0G5HH21" cannot (Credit card payments are accepted)
We must hereby reiterate, in the event the aforementioned deadline expires without either receipt of due payment or an appropriate response from you, the claim will be entrusted to our legal partners for the purpose of initiating judicial proceedings in the matter.
Kind regards,
eCollect AG
Absolutely awful intimidating and threating email can't believe a company would thing this is actually acceptable. The amount is over 3 times what c-date told me and now they want money paid into a Swiss account???

Besvarelse fra C-Date UK
Unsubscription next to impossible
Unsubscription next to impossible
I took up the free introductory membership out of curiosity, and wasn't interested.
I forgot to unsubscribe until I got a bill.
I then emailed to unsubscribe, and they replied that they would not accept an email subscription; it had to be an attachment to the email containing my name and subscription email address. An absolute farce, considering I'd put that information in the email.
I doubt that this is legal. However I printed the email I had sent to pdf, and sent it to them again as an attachment, as per their requirements.
I have now cancelled the direct debit. I expect they will demand more money, claiming I haver failed to unsubscribe correctly; but I will at least have the emails to prove that I did inform them that I wished to unsubscribe.

Besvarelse fra C-Date UK
Site is full of fakes
Site is full of fakes. Sent email to cancel membership and now writing on here to make sure it is cancelled

Besvarelse fra C-Date UK
Cancelled my subscription.sent them…
Cancelled my subscription.sent them proof and they are still threatening me absolute shambles stay away from this dating site people

Besvarelse fra C-Date UK
SCAM!
Signed up for one month, of course it has charged me another £40 for the next month. Have emailed to cancel but nothing back from them.
COMPLETE SCAM! DONT GO NEAR

Besvarelse fra C-Date UK
I've cancelled my account with c-date…
I've cancelled my account with c-date and yet your still taking money from my bank how can I stop this what your doing can only be a scam and should be illegal.

Besvarelse fra C-Date UK
DATING APP SCAMMERS
Terrible app full of bots. Tried to cancel in app but wouldn't work. T's & C's at the time said that I had to send a fax to cancel. I forgot about it. They subsequently kept taking the premium membership amount of £39.90/month for 7 months from Jan 23 to July 23 and so I asked my bank to cancel my card and issue a new one. That is £279.30 in membership fees for a service I did not use. I have now received a later from 'Themys & Dyke', a solicitors in Essen Germany fr an amount of £309.21 relating to an unpaid membership fee in August 2022! How can I be pursued for an unpaid membership fee in Aug 2022 when I continued to pay C-date until July 23. This is a scam. DO NOT HAVE ANYTHING TO DO WITH THEIR SERVICE

Besvarelse fra C-Date UK
Crooks
All the matches I came across just tried to sell more coin's, it was like they were there to make you buy token's.
I tried the trial, tried to cancel it but obviously did it wrong, sure they well overcharged me the cost was well over £40 I'm sure
They didn't reply to it.
I refused to pay it
They've just sent me a letter for a summens, I want to know how much they had off me in the 1st place.

Besvarelse fra C-Date UK
Jacob
I have subscribed for a month long trial in November and requested an cancellation after a week, which was accepted and I cancelled the payment with my bank provider as well.
After that month my account was blocked and I was getting any more notifications or emails.
Until today when I received an email demanding to pay £49.90 for another month while my account was cancelled and blocked.

Besvarelse fra C-Date UK
Trying to say I owe them nearly £50...
Trying to say I owe them nearly £50.... Absolute scammers

Besvarelse fra C-Date UK
Scammers, stay away
Purchased 1 month premium and automatically got charged the next month £40. Sent 2 emails of cancellation, filled 2 forms of cancellation on their website and no response. Luckily I’ve used PayPal so I was able to cancel the automatic payment. I’m currently on a dispute with them on PayPal but they still don’t respond . All I’ve got was only automated replies that my cancellation request was received…
I have also deleted my online profile on their website and they replied that they working on it….

Besvarelse fra C-Date UK
I never signed up to this service
I never signed up to this service, my card was used illegally. I reported this to my bank, Action Fraud and the police. My bank has agreed this is fraud and refunded me. I am still receiving threatening letters. My lawyer has told no judge will enforce this based on the evidence and he would be happy to represent us at any court appearence I am going to write to my local MP as this is clearly a criminal organisation trying to use the legal system. However if they do go to court I'll welcome it and make sure the case is followed by a journalist we work with, so this scam can go public.

Besvarelse fra C-Date UK
Stay well away from this scamming…
Stay well away from this scamming company, as you don't realise that there is no cancellation option on your account after you've signed into premium monthly membership. I've emailed them 3 times to cancel my premium membership, but have heard nothing back from them as yet. I've cancelled my pre approved payment for any future payment. Now they can threaten me as much as they like and aren't getting a penny from me, as i have prove of the sent emails to them to cancel it. I honestly don't know how a company can get away with this sort of robbery at this day and age. Scammers Scammers Scammers. Do not sign up with them.

Besvarelse fra C-Date UK
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







