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C-Date UK Anmeldelser 

482
•
TrustScore 1.5 ud af 5

1,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Please note that if we are unable to charge the amount for the renewal of your Premium Membership, the claim will be sent to our internal collection department. Payment reminder fees will be ad... Se mere

Bedømt til 1 ud af 5 stjerner

Absolutely despicable company, I received a letter from a bank in Mainz, saying they were going to charge me 42 Euro plus costs for unpaid bills. Failing to do so they would instruct solicitors to cla... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

Have tried to cancel on 9 occasions by following their cancellation process to the letter. Have asked for confirmation but received none. I fully expect to have to do this through my bank. I get th... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Really poor quality site: no search functionality, and "matches" that it sends you are rarely from anywhere nearby, and don't necessarily have anything that you'd actually be looking for. You have... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Datingbureau

Om C-Date UK

Skrevet af virksomheden

C-Date. Love your way.
C-Date is online Dating, made different. We give you matches. Get to know your dates. Have intimate moments. Burning passion. Have fun finding the "one". Just the way you want. Choose one of your matches, because of your shared interests, or sometimes just because! A balanced gender ratio in the Premium Area increases your flirt success. For now or forever? That's up to you!

For now or forever? It's up to you!

Skrevet af virksomheden

Just sign up, relax and connect with your matches.
Tell us who you’re looking for, we’ll take care of the rest. Based on your preferences, we’ll find singles near you who are looking for exactly the same thing. Let the sparks fly!
Data protection? Absolutely!
We know how important security and safety are in online dating. That’s why we protect not only your data and conversations: Fake profiles and scammers don’t stand a chance with us.

Kontaktoplysninger

C-Date. Love your way

Just sign up, relax and connect. No pressure. No fixed rules.

1,4

Dårlig

TrustScore 1.5 ud af 5

482 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

1,4

Alle anmeldelser

(482)

50 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

I didn’t sign up for a paid service

I didn’t sign up for a paid service.
I was autos rolled to a premium membership.

Never been asked for any money, account details or card details.

I read as I’m a woman I get the service for free.

Various websites including your own state this.

Contacted CDate as I deactivated my account and they advised the account has been deleted. However, I have now been informed that the site is only free to women is subscribed recently !

I haven’t seen any woman’s reviews in my research.

I need to know if I am being told the truth.

23. november 2023
Uopfordret anmeldelse
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Besvarelse fra C-Date UK

Hi Sam! With the information you've provided, we couldn't find a profile in our system, so it has likely been deleted as you mentioned. We often have promotional offers for our customers, sometimes these offers give free Premium Memberships - sounds like you were one of the lucky ones. If you have more questions, please don't hesitate to contact our customer service. Thank you, Noel.

Bedømt til 1 ud af 5 stjerner

SCAM!!!!! is a set up as scam to rip…

This company is a set up as scam to rip off ppl and harassing me for something I didn't want if money didn't go through is clear I wanted cancel all as I haven't opened the profile was my son and c date didn't even verify me at all so I won't be paying for service that I never used !!!
Pursuing someone for money they do not owe in the
UK is a criminal offence under S.40 of the
Administration of Justice Act 1970;
f you continue with this harassment, I reserve the
right to (i) Report them to the police and (i) hold you
responsible for my legal costs associated

5. januar 2024
Uopfordret anmeldelse
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Besvarelse fra C-Date UK

Hi, we're sorry to read your review. As we've previously explained, note that your Premium Membership is automatically renewed if it is not cancelled in time. We've advised that in case of non-payment your account would be passed to an external debt collector, which has now happened. All future communications should now be between you and the external agency. Thank you, Noel.

Bedømt til 1 ud af 5 stjerner

Rip off

Fake profiles and they make it impossible to unsubscribe unless you get heavy with these thieves. I had to cancel my bank card which caused me a lot of hassle to stop them plundering my account and threaten them with trading standards before they gave in, albiet begrudgingly.
This is no way to treat people.
BUNCH OF CROOKS, AVOID AT ALL COSTS!!!

18. marts 2024
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Besvarelse fra C-Date UK

Hi Paul, we don't allow fake profiles so we're really sorry to read your review. Unfortunately, we can not help you without some more details about your profile. Please contact our customer service from your registered email address and they'll have a look at your case. Thanks, Noel.

Bedømt til 1 ud af 5 stjerner

Site is a scam

Site is full of fake profiles. They also make it nearly impossible to cancel membership and delete profile. After getting in contact to cancel my membership they assured me I would not make any further automatic payments. I have now received an email demanding £39 and a £10 handling fee with threats of legal action if I do not pay. Stat away from this place it is a scam

10. marts 2024
Uopfordret anmeldelse
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Besvarelse fra C-Date UK

Hi, Thanks for providing information for us to find your account. We see that your cancellation was too late to stop the renewal and the team explained after THAT payment was processed there would be no future payments. Nonetheless the renewal was not paid and your subscription is cancelled. If you want to delete your profile please do it from the profile settings or email the customer service team asking them to do it for you. We're sorry for any inconvenience or misunderstanding. Please contact us directly if you have any further questions. Regards C-Date.

Bedømt til 1 ud af 5 stjerner

Scammers!!

Scammers!!
Signed up for this site and never used it. wanted to cancel but couldn't see and now they're sending me threatening emails from Ecollect to pay £255 and also legal proceedings.
I have asked for usage activities document and they didn't provide.
I have reported this to the appropriate authorities.

5. marts 2024
Uopfordret anmeldelse
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Besvarelse fra C-Date UK

Hi, We can't find any communication matching your name and as you haven't provided an email address we can't check for an account. Please check for typing errors in any emails you might have sent to us and ensure you didn't contact a no-reply email address! If you want a data export document please email the customer service team (cdate-trustpilot@c-date.co.uk) otherwise please contact Ecollect as that's who is dealing with your debt now.

Bedømt til 1 ud af 5 stjerner

I joined on the free first month then…

I joined on the free first month then ended up paying a fee. After a couple of days believing it was one of those conning websites providing very little except higher costs. I have tried to cancel membership but have found this nigh impossible they suggest link at bottom of their first page yet I couldn't get that page. I have messaged them a couple of times stating I couldn't get the link. I have read a few of the customer reviews and I do not want to continue with this company.
Another company preying on lonely people??

23. februar 2024
Uopfordret anmeldelse
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Besvarelse fra C-Date UK

Hi Mark, sorry for our late response. We can however see that your subscription was cancelled via the team as you requested. We trust everything is now as you wish. By the way the cancellation link is there, as we've checked to be sure! If there's anything else, please email the team again. Thanks

Bedømt til 1 ud af 5 stjerner

Corrupt,hackers company

I never signed up to this site and I am now getting threatened by alleged solicitors and asking to pay them over £300 I have in numerous occasions told them I didn’t sign up to any of their site but keep getting these emails they are wanting a police report how can I look into this when I don’t even know the name of the site to report I never and have never signed up to a dating site the distress and upset this is causing with the threats of the emails and harassment is unbelievable I would rather slash my wrist than pay a corrupt company and money I do not owe and b4 you say it’s out of your hands ,it is your corrupt company/site that has started this and probably your hackers that has done many of these from what you can see on the reports from this site

26. februar 2024
Uopfordret anmeldelse
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Besvarelse fra C-Date UK

Hi steven! If you email us at cdate-trustpilot@c-date.co.uk, we'll take a look at your case and investigate your claims further. If you mention this review it will help us too.

Update, thank you for getting in touch with us. After reviewing your profile, we can confirm that the collection process has been stopped. Have a nice day, Noel.

Bedømt til 1 ud af 5 stjerner

I've just received this email from…

I've just received this email from c-date after spending ages trying to cancel my subscription.
Claim Subject Matter: Unpaid membership of 1m PROMOTION_ABO at www., reference:
Creditor: Interdate SA, 13 rue du Commerce, 1351 Luxemburg , LU
Invoice number: GB-2023-11-27-253867748-CDATE-DN
Dear Mr Rogers,

We wish to hereby inform you that no payment has yet been received with regard to the above-mentioned claim matter.

Consequently, the outstanding claim will be entrusted to our contracted legal partners for the purpose of initiating appropriate legal measures.

We must emphasize that obtaining an enforcement order will allow for enforcement measures to be initiated against you over a duration spanning multiple years.

Such measures include, but are not limited to, enforcement of a bank account levy, wage garnishment and forceful disclosure of assets via affidavit. Any subsequent expenses arising on the basis of such measures being initiated are, in full legal accordance, to be borne by you. The currently outstanding claim sum total would thereby continue to increase.

In order to avoid the initiation of such measures, you may transfer the claim amounting to GBP 254.70 (EUR 296.66) by no later than 02.03.2024 to the following bank account:

Beneficiary: eCollect AG
IBAN: CH65 0078 7785 0612 7274 6
BIC/SWIFT: KBZGCH22XXX
Bank Account No.: 785061272746
Bank Key / Sort Code: 00787
Institute: Zuger Kantonalbank, 6301 Zug, Switzerland
Payment reference: A0G5HH21
Bank payments will only be accepted in: GBP
As previously noted, transfers made without the corresponding payment reference "A0G5HH21" cannot (Credit card payments are accepted)

We must hereby reiterate, in the event the aforementioned deadline expires without either receipt of due payment or an appropriate response from you, the claim will be entrusted to our legal partners for the purpose of initiating judicial proceedings in the matter.

Kind regards,
eCollect AG

Absolutely awful intimidating and threating email can't believe a company would thing this is actually acceptable. The amount is over 3 times what c-date told me and now they want money paid into a Swiss account???

17. februar 2024
Uopfordret anmeldelse
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Besvarelse fra C-Date UK

Dear Michael,
As you have been already contacted by an external collection agency, your case has been handed over as the case could not be solved within the internal collection. Therefore, we kindly ask you to discuss the case directly with the collection agency who is now in charge of your case.
Thanks

Bedømt til 1 ud af 5 stjerner

Unsubscription next to impossible

Unsubscription next to impossible

I took up the free introductory membership out of curiosity, and wasn't interested.

I forgot to unsubscribe until I got a bill.

I then emailed to unsubscribe, and they replied that they would not accept an email subscription; it had to be an attachment to the email containing my name and subscription email address. An absolute farce, considering I'd put that information in the email.

I doubt that this is legal. However I printed the email I had sent to pdf, and sent it to them again as an attachment, as per their requirements.

I have now cancelled the direct debit. I expect they will demand more money, claiming I haver failed to unsubscribe correctly; but I will at least have the emails to prove that I did inform them that I wished to unsubscribe.

5. februar 2024
Uopfordret anmeldelse
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Besvarelse fra C-Date UK

Hi Peter, the way how a cancellation has to reach us is well described in our GTC. However, we wanted to let you know that our customer service has already confirmed your cancellation to your registered email. Yours, C-Date

Bedømt til 1 ud af 5 stjerner

Site is full of fakes

Site is full of fakes. Sent email to cancel membership and now writing on here to make sure it is cancelled

4. februar 2024
Uopfordret anmeldelse
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Besvarelse fra C-Date UK

Hi, sorry, you do not like your matches. Our customer service has already contacted you.
Thanks

Bedømt til 1 ud af 5 stjerner

Cancelled my subscription.sent them…

Cancelled my subscription.sent them proof and they are still threatening me absolute shambles stay away from this dating site people

30. december 2023
Uopfordret anmeldelse
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Besvarelse fra C-Date UK

Hi Terry,
sorry, you did not have such a good experience. If you feel like we should look into your case once again, please feel free to contact us at cdate-trustpilot@c-date.co.uk.
Thanks

Bedømt til 1 ud af 5 stjerner

SCAM!

Signed up for one month, of course it has charged me another £40 for the next month. Have emailed to cancel but nothing back from them.

COMPLETE SCAM! DONT GO NEAR

29. januar 2024
Uopfordret anmeldelse
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Besvarelse fra C-Date UK

Hi Henry,
Unfortunately, we were not able to find a cancellation of yours in time to stop the renewal. However, if you think you have cancelled in time please contact our customer service. We will be happy to check your case again.
Thanks

Bedømt til 1 ud af 5 stjerner

I've cancelled my account with c-date…

I've cancelled my account with c-date and yet your still taking money from my bank how can I stop this what your doing can only be a scam and should be illegal.

9. december 2023
Uopfordret anmeldelse
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Besvarelse fra C-Date UK

Hi,
please contact our customer service, we need to have some more information to check your case.
Thank you

Bedømt til 1 ud af 5 stjerner

DATING APP SCAMMERS

Terrible app full of bots. Tried to cancel in app but wouldn't work. T's & C's at the time said that I had to send a fax to cancel. I forgot about it. They subsequently kept taking the premium membership amount of £39.90/month for 7 months from Jan 23 to July 23 and so I asked my bank to cancel my card and issue a new one. That is £279.30 in membership fees for a service I did not use. I have now received a later from 'Themys & Dyke', a solicitors in Essen Germany fr an amount of £309.21 relating to an unpaid membership fee in August 2022! How can I be pursued for an unpaid membership fee in Aug 2022 when I continued to pay C-date until July 23. This is a scam. DO NOT HAVE ANYTHING TO DO WITH THEIR SERVICE

27. januar 2024
Uopfordret anmeldelse
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Besvarelse fra C-Date UK

Hi! We are sorry to hear you have forgotten to cancel your Premium membership.
Please directly contact the collection agency as your case has been already handed over.
Thanks.

Bedømt til 1 ud af 5 stjerner

Crooks

All the matches I came across just tried to sell more coin's, it was like they were there to make you buy token's.
I tried the trial, tried to cancel it but obviously did it wrong, sure they well overcharged me the cost was well over £40 I'm sure
They didn't reply to it.
I refused to pay it
They've just sent me a letter for a summens, I want to know how much they had off me in the 1st place.

26. januar 2024
Uopfordret anmeldelse
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Besvarelse fra C-Date UK

Hi, please directly contact the collection agency as your case has been already handed over.
Thanks.

Bedømt til 1 ud af 5 stjerner

Jacob

I have subscribed for a month long trial in November and requested an cancellation after a week, which was accepted and I cancelled the payment with my bank provider as well.
After that month my account was blocked and I was getting any more notifications or emails.
Until today when I received an email demanding to pay £49.90 for another month while my account was cancelled and blocked.

20. december 2023
Uopfordret anmeldelse
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Besvarelse fra C-Date UK

Hi! With the information you've provided, we can confirm that the collection process has been stopped. If you want to discuss your profile in more detail, please contact our customer service. Thanks.

Bedømt til 1 ud af 5 stjerner

Trying to say I owe them nearly £50...

Trying to say I owe them nearly £50.... Absolute scammers

21. januar 2024
Uopfordret anmeldelse
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Besvarelse fra C-Date UK

Hi, we're sorry to read your review. We can confirm that collection process has been stopped. If you have further questions regarding this, you are always welcome to contact our customer service, they'll be happy to help you. Thanks!

Bedømt til 1 ud af 5 stjerner

Scammers, stay away

Purchased 1 month premium and automatically got charged the next month £40. Sent 2 emails of cancellation, filled 2 forms of cancellation on their website and no response. Luckily I’ve used PayPal so I was able to cancel the automatic payment. I’m currently on a dispute with them on PayPal but they still don’t respond . All I’ve got was only automated replies that my cancellation request was received…
I have also deleted my online profile on their website and they replied that they working on it….

14. januar 2024
Uopfordret anmeldelse
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Besvarelse fra C-Date UK

Hi! We think you're referring to the acknowledgement notification, which just confirms that your email has been received. However, with the information you've provided, we can confirm that your Premium-membership has already been cancelled. Thank you.

Bedømt til 1 ud af 5 stjerner

I never signed up to this service

I never signed up to this service, my card was used illegally. I reported this to my bank, Action Fraud and the police. My bank has agreed this is fraud and refunded me. I am still receiving threatening letters. My lawyer has told no judge will enforce this based on the evidence and he would be happy to represent us at any court appearence I am going to write to my local MP as this is clearly a criminal organisation trying to use the legal system. However if they do go to court I'll welcome it and make sure the case is followed by a journalist we work with, so this scam can go public.

26. januar 2023
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Besvarelse fra C-Date UK

Hi! We're sorry to read your review. If you could email us at cdate-trustpilot@c-date.co.uk with as much information as possible, we'll look into your claims and see what can be done. Thank you.

Bedømt til 1 ud af 5 stjerner

Stay well away from this scamming…

Stay well away from this scamming company, as you don't realise that there is no cancellation option on your account after you've signed into premium monthly membership. I've emailed them 3 times to cancel my premium membership, but have heard nothing back from them as yet. I've cancelled my pre approved payment for any future payment. Now they can threaten me as much as they like and aren't getting a penny from me, as i have prove of the sent emails to them to cancel it. I honestly don't know how a company can get away with this sort of robbery at this day and age. Scammers Scammers Scammers. Do not sign up with them.

6. januar 2024
Uopfordret anmeldelse
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Besvarelse fra C-Date UK

Hi! With the information you've provided, we can confirm that your Premium-membership has already been cancelled. If you wish to discuss anything else, please contact our customer service. Thank you.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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