The club was busy due to Bank Holiday. The staff were friendly as always. Atmosphere was good and the prize money was enhanced as it was a Bank Holiday special promotion. The package paper and electr... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Went to buzz maidstone for my birthday had a bingo and afterwards entertainment really good night well organised staff worked hard food brilliant thanks for a good evening love cath xx
Virksomheden har svaret
Waited over 35 mins for food just some chips and dessert with no apology had to ask twice for food to come never got apology or explanation. Poor and lacked staff this time my first time back in over... Se mere
Virksomheden har svaret
Always loved buzz bingo the chat hosts are so nice and I'm now loving the new live chat and quiz in the penny room also customer services have never let me down 😁
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Kontaktoplysninger
Unit 1 Castle Marina Road , NG7 1TN, Nottingham, Storbritannien
- buzzbingo.com
4,0
God
3 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nice friendly club
its a friendly club always welcoming we like Saturdays its a relaxing fun evening
10. januar 2026
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo
Good afternoon,
I hope you're well. Thank you for taking the time to leave us a review for our Basingstoke.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Staff are exceptional and so friendly
15. januar 2026
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo
Hi Kate,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Irvine. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
What an amazing group of staff…
What an amazing group of staff ,friendly and easily approachable
9. januar 2026
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo
Hi Michelle,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Nottingham. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Much better atmosphere and money
12. januar 2026
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo
Hi Mary,
I hope you're well. Thank you for taking the time to leave us a review for our Wolverhampton Ashmore Park.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
Love buzz bingo
I love going to buzz bingo rotherham the staff are lovely to talk too when you go in
16. januar 2026
Besvarelse fra Buzz Bingo
Hi Sharon,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Rotherham. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Good choice of bingo room
Good choice room to meet evey 1s budget i play almost every day passes time in winter months only play wot I can afford 🙃
14. januar 2026
Besvarelse fra Buzz Bingo
Hi there Michelle,
Thank you for taking the time to leave your review and it’s great to hear you are enjoying our bingo games and chatting with other players! It is always lovely to have a win, but I am glad to hear the site also offers that social aspect for you.
I will pass on your comments and good luck on the site.
Kind regards
Tia
Customer Reviews Team
Was made very welcome
Was made very welcome. Michelle on the front desk was very helpful
13. januar 2026
Besvarelse fra Buzz Bingo
Good afternoon,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Burnley. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Went for second visit at Ipswich club
Went for second visit at Ipswich club, was under the impression that we would get the bingo and food offer again. Asked us to produce booklets which we were not given in the first place! Very cold and just ignored us when we asked if we could do anything. Walked out!
Had £4.20 in my club account and asked for a refund by email to customer service. Went back and forth with them saying they needed I. D to verify the account but apparently they couldn't use my driving licence as they already had it!?!? Had to send a utility bill and got the refund. Ipswich DID NOT ask for two forms of I. D when we joined.
TERRIBLE SERVICE
15. december 2025
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo
Good afternoon,
I hope you're well. Thank you for taking the time to leave us a review for our Ipswich Club.
I am sorry to hear your experience with us fell short of your expectations.
Should you wish to provide any specific feedback regarding your visit please feel free to reach out via the 'Contact Us' page on the website. We value any and all feedback good or bad to improve our services.
Kind Regards,
Olivia
Customer Reviews Team
It was friendly and fun
12. januar 2026
Besvarelse fra Buzz Bingo
Hi Lauren,
I hope you're well. Thank you for taking the time to leave us a review.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
It's very good and staff are diamonds 💎…
It's very good and staff are diamonds 💎 and good
6. januar 2026
Besvarelse fra Buzz Bingo
Hi John,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Widnes. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
spent 25 pound in January should of got…
spent 25 pound in January should of got two stamps added to my bonus card but haven’t got them? The host on live chat was called JordanM arrogant&rude..told me my stamps will not be added because I didn’t log out online and went straight to the app? This is not the case at all because I’ve jumped from online to the app before and my stamps were added…you cross the online site off and it logs you out anyway..everyone knows this. all im asking is to add the stamps or some sort of compensation please
1. januar 2026
Besvarelse fra Buzz Bingo
Hi there Kallum,
I hope you’re well.
I am sorry to hear of any issues receiving our app stamper offer. Please be advised each promotional offer will have specific qualification requirements outlined within the terms.
Unfortunately I am unable to provide any account specific information over TrustPilot, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.
We are contactable through a variety of methods outlined on our 'Contact Us' page.
Thank you for taking the time to leave your feedback, we appreciate any and all feedback to help improve our customer service.
Kind regards,
Tia
Customer Reviews Team
Besvarelse fra Buzz Bingo
Hi Wendy,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Dundee. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Besvarelse fra Buzz Bingo
Hi there Lesilie,
Thank you for taking the time to leave your review and it’s great to hear you are enjoying our games. It is always lovely to have a win!
I will pass on your comments and good luck on the site.
Kind regards
Tia
Customer Reviews Team
Good to look back on reviews
Good to look back on reviews. This site is a money collector for their non profit making clubs, they quite literally use the lowest rtp so they make nothing but profit all the slots are at 92% and they never payout.
6. januar 2026
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo
Hi there,
I hope you are well.
I am sorry to hear that you are unhappy with the outcome of your games.
We do operate with a Random Number Generator as required to, this is to ensure the outcomes of our games are fair for all customers. With Gambling it is always nice to have a win, but unfortunately there is no guarantee that you will win the amount you have put into the site.
You should only ever deposit and play through money you are happy to potentially loose as there is no guarantee to win. Should you ever begin to feel frustrated with the amount you are winning back, we would always advise utilizing our safer gambling tools for a cool down period.
Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.
Kind regards
Tia
Customer Reviews Team
Like the set up of bingo and slots
Like the set up of bingo and slots. There is always someone available if u need help
27. december 2025
Besvarelse fra Buzz Bingo
Hi Margaret,
Thank you for your review.
It’s great to hear you are satisfied with our site and our Customer Service, we do pride ourselves on providing the best possible service to our customers, I am glad to hear this was the case!
Good luck on the site in the future.
Kind regards,
Tia
Customer Reviews Team
Besvarelse fra Buzz Bingo
Good afternoon,
I hope you're well. Thank you for taking the time to leave us a review.
I am delighted to hear you have had a five star experience with us in club! I do hope you continue to enjoy any future visits with us.
Kind regards,
Olivia
Customer Reviews Team
This place has gone down hill so fast
This place has gone down hill so fast!
In club and online is absolutely shocking!
£60 online today for a £10 bouns back from 6 games i played. Absolute joke
And in club thats even more laughable. £10 a line £20 then full house usually people winning.
You have lost a really good player, I'll be going to club 3000 more.
31. december 2025
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo
Hi there Paul,
I hope you are well.
I am sorry to hear that you are unhappy with the outcome of your games.
We do operate with a Random Number Generator as required to, this is to ensure the outcomes of our games are fair for all customers. With Gambling it is always nice to have a win, but unfortunately there is no guarantee that you will win the amount you have put into the site.
You should only ever deposit and play through money you are happy to potentially loose as there is no guarantee to win. Should you ever begin to feel frustrated with the amount you are winning back, we would always advise utilizing our safer gambling tools for a cool down period.
Thank you for taking the time to leave us a review, good or bad feedback is always appreciated and will help us provide a better customer service experience to our players.
Kind regards
Tia
Customer Reviews Team
Besvarelse fra Buzz Bingo
Hi there,
I am sorry to hear that you feel you have not been lucky while playing with us.
Understanding your feelings, we would like to point out that we are a regulated company and are constantly being monitored by the relevant authorities to ensure that we provide fair game play to all our players. Following from this, as a regulated company that is licensed by the Gambling Commission, there is absolutely no way that we can influence the outcome of any games, this includes the ratio of payouts.
Please feel free to contact our support team at any time should you wish for us to provide you with some further information relating to how our games run. Our support team is available via the ‘Contact Us’ page, and we will be more than happy to assist you.
Thank you for your review.
Kind Regards,
Tia
Customer Reviews Team
I used to love this site until I cant…
I used to love this site until I cant deposit, I had a pocket account which I now don't bank with as they're just con artists who steal people's money, and refuse to answer emails... i lost my card, have been trying to delete the card off buzz but they want the card details.. since I don't bank with pocket anymore and they refuse to reply to emails I cant get the details of the card to confirm with buzz.. buzz wont let me add another card or pay via google pay, they wont delete the card without the card details, which is cant get a hold of, so im giving a 1 star, id give a zero if i could.. have never had anyone issue anywhere else besides buzz... shame as I did enjoy playing on buzz
18. december 2025
Besvarelse fra Buzz Bingo
Hi Rachel,
I hope you’re well.
I am sorry to hear of any issues updating the payment methods on your account. Unfortunately I am unable to provide any account specific information over TrustPilot, but please do reach out to our Customer Services team at any point who would be more than happy to take a look through your account.
We are contactable through a variety of methods outlined on our 'Contact Us' page.
I am sure we can get your issue resolved and hopefully improve your experience with us.
Thank you for taking the time to leave your feedback, we appreciate any and all feedback to help improve our customer service.
Kind regards,
Tia
Customer Reviews Team
Rude staff , Dirty club
Some of the staff are rude , not all but absolutely disgusting, The food is awful, The club is dirty it’s not cleaned one day till the next not they don’t have enough staff as they do some of them just stand around talking about the other members of staff they don’t like it’s not very professional at all , I rate it 1 star but would give it a minus if possible,There’s no point complaining to management as they won’t do anything about the staff or the club being clean , it’s not as good as Buzz bingo Wednesbury was .
27. december 2025
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo
Hi there Mandy,
I hope you are well.
Thank you for taking the time to leave a review.
I am sorry to hear your experience within our Walsall club did not meet your expectations, we will always try to provide an inclusive experience for all of our customers.
I will raise this internally to our club for review to ensure continual improvement in the service provided to our loyal customers.
Kind Regards,
Tia
Customer Reviews Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.