It is really good. They do run out of pizza, a woman who was really rude, she needs training on customer service as we are always right. I was polite and kind.
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Staff are so friendly hall always warm and inviting could do with more in house prize money, food is okay but you could do with more offers on the drinks side especially the wine.
Virksomheden har svaret
All the staff at Poole make you so welcome and they know their customers all by first names and are genuinely delighted when we win! The place is spotlessly clean. The drinks and food are very good to... Se mere
Virksomheden har svaret
Ordered hunters chicken chips, took ages to come, cold and tasteless, total waste of money,
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Buzz Bingo is Britain’s biggest bingo club. Come join us, everyone’s welcome! We bring people together for fun and games on our multi-award-winning website, in our 84 spacious clubs, and as part of our massive community of playful, talkative, diverse, welcoming, all-round-wonderful Buzz Bingo members. We love big fun, big laughs, and big prizes - Buzz players win amazing cash on bingo and slots every day! Catch you in our clubs and at buzzbingo.com soon!
Kontaktoplysninger
Buzz Bingo and Slots Room, 24-25 Tower Park, BH12 4NY, Poole, Storbritannien
- 1202739989
4,5
Fremragende
22 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
It is really good
It is really good. They do run out of pizza, a woman who was really rude, she needs training on customer service as we are always right. I was polite and kind.
6. april 2026
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo - Poole
Hi there Claire,
I hope you are well.
Thank you for taking the time to leave a review.
I am sorry to hear your experience within our Poole club did not meet your expectations, we will always try to provide an enjoyable experience for all of our customers.
I will raise this internally to our club for review to ensure continual improvement in the service provided to our loyal customers.
Kind Regards,
Tia
Customer Reviews Team
friendliness of staff and comfortable…
friendliness of staff and comfortable surroundings
24. januar 2026
Besvarelse fra Buzz Bingo - Poole
Good Evening,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Poole. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Sarah!
Sarah!! The most helpful, patient and kind service you could wish for!
5. december 2025
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo - Poole
Hi Claire,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Poole club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Staff are so friendly hall always warm…happy time
Staff are so friendly hall always warm and inviting could do with more in house prize money, food is okay but you could do with more offers on the drinks side especially the wine.
16. november 2025
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo - Poole
Hi John,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Poole. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Helpful and friendly staff
Helpful and friendly staff. Reasonably priced. Clear calling.
Clean area
19. august 2025
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo - Poole
Hi Customer,
Thank you so much for your wonderful review!
We're thrilled to hear that you found our staff helpful and friendly and that you appreciated our pricing and cleanliness.
Your feedback means a lot to us, and we're delighted to know you had a great experience at Buzz Bingo and The Slots Room Poole.
We look forward to welcoming you back soon for more fun and games!
Kind regards,
Mark
Customer Reviews Team
Enjoy myself and friends at buzz bingo
Enjoy myself and friends at buzz bingo
16. juni 2025
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo - Poole
Hi,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Poole. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Great staff great team
The staff were so helpful and friendly on booking in and the staff behind the bar are awesome
4. maj 2025
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo - Poole
Hi Richard,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Poole club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
All the staff were very friendly
25. marts 2025
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo - Poole
Hi Debbie,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Poole. I will pass this feedback over to the team. I am sure they will love to hear your comments!
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Olivia
Customer Reviews Team
Besvarelse fra Buzz Bingo - Poole
Hello Kevin,
Thank you so much for sharing your experience with us at Buzz Bingo Poole!
We're thrilled to hear that your first bingo experience was a positive one and that our staff made you feel welcome.
We strive to create a friendly and enjoyable atmosphere for all our guests whilst remaining as affordable as possible, and it's wonderful to know we succeeded during your visit.
We hope to see you again soon for more fun and games!
Kind Regards,
Tia
Customer Reviews Team
Bingo
Friendly and helpful staff at the club.
Good fun and cheap games on the app.
11. januar 2025
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo - Poole
Good afternoon Chris,
Thank you for taking the time to leave your review.
It’s great to hear you find the staff as helpful as you do in our Poole club, they work really hard to ensure they give a great experience!
We always will strive to provide the best atmosphere and facilities for our players to feel as comfortable as possible with us.
I will pass on your comments and best of luck for any future visits! We hope to see you again soon.
Kind regards,
Olivia
Customer Reviews Team
Food
Went to Buzz Bingo Poole today
Brought lunch in club for a change
We had chicken tikka with rice and chicken kebab wrap and chips
The food was delicious, and brilliant service from Jo and Julie.
16. januar 2025
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo - Poole
Hi there Ali,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Poole. I will pass this feedback over to the team. I am sure they will love to hear your comments!
We will always strive to provide the highest quality food possible.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Tia
Customer Reviews Team
Great friendly staff and good value
20. november 2024
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo - Poole
Hi Chris,
Thank you for your review of our Poole club.
We always try to ensure we foster a friendly and helpful atmosphere for all of our attending customers. It is great to hear you are enjoying Buzz Bingo Poole. I will pass this feedback over to the team.
I do hope you continue to visit and I wish you the best of luck!
Kinds regards,
Claire
Customer Reviews Team
fab!
we go to Buzz Bingo when we can , they are so nice and friendly at Poole
and its a fun time to be had
and you never know you might even win a prize
Happy days
27. juli 2024
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo - Poole
Hi Marco,
I hope you are well.
Thank you for taking the time to leave us a review for our Poole Club.
I’ll ensure to pass this feedback over to the team within the club. I’m glad to hear of your experience! We pride ourselves on the outstanding customer service our staff provide in the club.
Fingers crossed for a future prize!
Kind regards
Claire
Customer Reviews Team
Buzz Poole
Staff are so helpful and friendly making the whole visit enjoyable...plus I did win £££
19. juni 2024
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo - Poole
Hi Nial,
Congratulations on your fantastic win following your visit to our Poole club. I am also delighted to hear you find my colleagues in club helpful, I will certainly pass this over.
Its great to hear such good news and thank you for taking the time to leave your review.
Happy spending!! and here's to your next win.
Kind regards
Tia
Customer Reviews Team
Besvarelse fra Buzz Bingo - Poole
Good morning Vanessa,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Poole. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Ordered hunters chicken chips
Ordered hunters chicken chips, took ages to come, cold and tasteless, total waste of money,
29. maj 2024
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo - Poole
Hi Fiona,
I hope you are well.
Thank you for taking the time to leave a review of our Poole Club.
I am sorry to hear of your experience with the food provided during your visit! If you experience any issues with the service or food provided during your visits please speak to a member of the team in the club who will try to resolve this as soon as possible.
Kind Regards
Claire
Customer Reviews Team
Besvarelse fra Buzz Bingo - Poole
Hi Juanita,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Poole. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards
Claire
Customer Reviews Team
Besvarelse fra Buzz Bingo - Poole
Good morning Lesley,
I hope you are well.
Thank you for taking the time to leave us a review.
It is great to hear you are enjoying Buzz Bingo Poole. I will pass this feedback over to the team.
I hope you continue to enjoy what Buzz Bingo has to offer and I wish you good luck on your next visit!
Kind regards,
Richard
Customer Reviews Team
Best bingo venue around
All the staff at Poole make you so welcome and they know their customers all by first names and are genuinely delighted when we win! The place is spotlessly clean. The drinks and food are very good too.
30. december 2023
Uopfordret anmeldelse
Besvarelse fra Buzz Bingo - Poole
Hi Linda,
I hope you are well.
It is great to hear you are enjoying Buzz Bingo Poole, thank you for your fantastic comments! I will pass this amazing feedback to the team.
Thank you for taking the time to leave us a review and I hope you continue to enjoy what Buzz Bingo has to offer, best of luck to you on any future visits!
Kind regards
Tia
Customer Reviews Team
Friendly staff
Staff seems easy going and keep the game fun. I've only spoken a couple of times but they've always been really helpful.
2. december 2023
Besvarelse fra Buzz Bingo - Poole
Hi Becky,
I hope you are well.
It is great to hear you are enjoying Buzz Bingo Poole I will pass this feedback to the team.
Thank you for taking the time to leave us a review and I hope you continue to enjoy what Buzz Bingo has to offer and good luck on your next visit.
Kind regards
Richard
Customer Reviews Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.