Made an order 2 weeks ago. Payment taken by company, but no communication about order. Parcel has not arrived. This could be a scam website/company; I would advise avoiding it. I will see if I can r... Se mere
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Se, hvad kunderne siger
After an initial issue, which was promptly solved, the order was dispatched and with us quickly. Will be using again. Good communication and helpful.
I am delighted with my purchase of two water bottle holders. They are very well made and perfect for my daughters to easily help with changing the water for our rabbits without worrying where to place... Se mere
The customer service was excellent. When I had to contact them regarding a missing component, they had a look and realised that I hadn't added to cage mount to my order, and it wasn't until afterwa... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Our mission is to make small pet companionship easier and more fulfilling, by creating innovative, high-quality products using ‘planet in mind’ materials and manufacturing techniques. Based in Sheffield in the UK, we manufacture all of our products using 3D printing technology. This manufacturing method allows us to update our products constantly, meaning our customers receive the best possible products!
Kontaktoplysninger
22 Chatsworth Park Road, Gleadless, Gleadless, S12 2UF, SHEFFIELD, Storbritannien
- 07709742646
- info@buttercuppetproducts.co.uk
- buttercuppetproducts.co.uk
3,8
God
216 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 38 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Love the water bottle holders!!
Love the water bottle holders!!! My Guinea Pigs noticed them right away!! So easy to change water now!!!
The Hay Racks are great too!!
15. maj 2025
Uopfordret anmeldelse
Besvarelse fra Buttercup Pet Products
Virginia you’re an absolute gem, thank you! Love that your piggies clocked the new setup straight away and that it’s made your life easier too. Big love from all of us 💛
They’re very nice bottles but they leak…
They’re very nice bottles but they leak I was hoping to find ones that didn’t leak but I still love them
28. april 2025
Besvarelse fra Buttercup Pet Products
Thanks so much for the kind words Hope and for still showing love even with the leak issue. That’s definitely not what we want so we’ll keep working to improve. Really appreciate your support 💛
Glad I bought the bottle holder
Glad I bought the bottle holder, so easy to use, bottle still drips
24. april 2025
Besvarelse fra Buttercup Pet Products
Thanks for the feedback Sarah! Really glad the holder’s working well for you even if the bottle’s still being a bit cheeky with the drips. We’re always working to make things better so this is super helpful to know 💛
Yayyy!!
Yayyy!!! No more wet bedding from water bottles. These bottle holders are everything and more my 6 Guinea pigs love them. Was recommended these by Masons Cavies and am really pleased with them.
24. april 2025
Besvarelse fra Buttercup Pet Products
Deborah this is brilliant, thank you! Love the energy and love that the wet bedding days are over. Massive shoutout to Masons Cavies for the rec and big hugs to your fab six piggies 💛
Great product and fantastic service
24. april 2025
Besvarelse fra Buttercup Pet Products
Debra you’re a star, thank you! So glad you’re happy with both the product and the service. We really appreciate the support 💛
Game changer!!
The water bottle holders are absolutely a game changer, no more messing around with fiddly wires, highly recommend them
30. april 2025
Besvarelse fra Buttercup Pet Products
Emma you’ve nailed it – no more wire wrangling is exactly what we were aiming for! So glad they’ve made a difference and huge thanks for the recommendation 💛
Great company/service and fab products
Would highly recommend this company and products
I ordered the bottle holder and paid express delivery as required it urgently. Unfortunately the item got lost and wasn't delivered. I contacted the company who responded very quickly and sent out a replacement. They also refunded the express p&p amount. I was very pleased with the support and customer service and the product is excellent. Only just found it and I wish I had this product years ago for my bunnies.
Excellent thankyou x
14. april 2025
Uopfordret anmeldelse
Besvarelse fra Buttercup Pet Products
Alice you’re amazing, thank you! So glad we could get things sorted for you quickly and that you’re loving the product now it’s in your hands. Wish we’d crossed paths sooner too! Big love from all of us 💛
.
Besvarelse fra Buttercup Pet Products
Christine you’ve said it perfectly! Means the world that you keep coming back to us – thank you so much for the continued support 💛
Besvarelse fra Buttercup Pet Products
Mouse you’re a legend, thank you! Love that you’re enjoying the brightness and buzzing to hear more will be joining the gang soon. Big love from us all 💛
Excellent customer service came way on…
Excellent customer service came way on time, best thing I have ever bought for my piggies after seeing them on masons caries, wish I had seen them before.
2. april 2025
Besvarelse fra Buttercup Pet Products
P Reid you absolute star, thank you! Love that the piggies are loving their new gear and massive thanks to Masons Cavies for the shoutout. We’re buzzing you found us – better late than never! 💛
Great bottle Holders
These bottle holders are great and so much more convenient than messing with bits of wire etc. Just refill and put back -so easy.
Great product
27. marts 2025
Amazing product
Amazing product!
Lasts for years. Quality is amazing. A game changer for any enclosure
29. marts 2025
Love the water bottle holders!
5. marts 2025
Bottle holder is great
Bottle holder is great; so easy to remove and replace bottle now.
Just a shame Evri let things down; delivery was very slow and one holder broken in transit. Buttercups customer service was amazing though 😁
3. marts 2025
These bottle holders r amazing and so…
These bottle holders r amazing and so much better
3. marts 2025
I wasn't sent the right thing
I wasn't sent the right thing , I ordered a bottle holder
3. marts 2025
Besvarelse fra Buttercup Pet Products
Hey Karen, Many thanks for taking the time to write a review. We have looked into this and we can confirm you did not order a water bottle holder, but the mounting kit for one. The mounting kit clearly states that this is not a full bottle holder. We can also confirm you have never contacted us for assistance with this which is why this feedback comes as a shock to us! Please get in touch at hello@buttercuppetprocuts.co.uk and we can get this sorted for you ASAP! Many thanks, Jordan, Buttercup Pet Products
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