Busybeesflorist Anmeldelser 

Read the reviews - dreadful company DO NOT BUY.

Wished I’d read the reviews prior to ordering. Ordered flowers on Friday for delivery on Saturday - order confirmation states Saturday as delivery date.

No flowers arrived - I emailed the company stating they hadn’t arrived they had emailed me to say I ordered ‘after cut off’ but it had gone to junk. Nothing about cut off on website. Cue back and forth and they said they could said ‘florists choice’ on Sunday, which just isn’t an option for bereavement flowers, or they would deliver my actual flowers on Tuesday?? 3 days late !!

Appalling customer service, no real apology just keep stating I ordered after cut-off, which isn’t even stated on their website (it let me order for Saturday !) Misleading at best, false advertising at worse. Have requested to cancel order and obtain a refund or will process a bank reverse charge. Shocking, avoid.

Edit - flowers were delivered even though I’d requested a refund, and even though they knew they were bereavement flowers they delivered yellow and red flowers - I’d ordered pink and white, fully appreciate florists sometimes need to substitute but no one in their right mind sends yellow and red flowers as a substitute for bereavement flowers (unless those colours have been selected!)

Thought i was ordering from local Florist in Nairn Scotland, promised that i would receive photograph
of flowers ordered, feel stupid as flowers delivered
from somewhere in Cheshire by royal mail and of course no photo, blame myself for not checking Trust Pilot first.
very misleading advert in my view.
The phone number i used was for Nairn and placed order and paid over the phone.

Ordered same day delivery flowers in the morning as my sister was visiting my mum for the day on her birthday. Informed me at 16.45 by email, even though they had my telephone number, that they were going to deliver the following day. I replied within 15 minutes to explain next day delivery was no good and asked to cancel. They delivered a very sorry looking bouquet the next day anyway, 4 or 5 flowers in a mass of green. And have refused a refund

Flowers did arrive on the specified day, however ‘delivery’ is a stretch. Rather than going into the reception area (after already speaking to someone in the building via the intercom) they delivery person decided to just thrown the bouquet over a 6 foot fence, resulting in fairly substantial damage to flowers that were for a birthday. I contacted the florist explaining the situation with photos and was promised a new bouquet within the next few days… no flowers arrived. I contacted them again and now I’m getting no response.

Terrible service (if I can go that far). I would advise using someone different. Happy to take your money but seemingly don’t care beyond that point. Such a shame because it seems myself and many others here will not be returning customers.

*UPDATE*
The flowers were delivered to the neighbour (who failed to say anything!) I can understand why they didn't say anything as the flowers are beautiful. It really was an extra large bouquet with lots of variety. My daughter loves them. It is a shame they are a little late, but this was through no fault of Busybees.

I placed the order on Thursday for an extra large bouquet of flowers including a vase, for a delivery on the Saturday. The flowers were not delivered. I've sent several emails and I have not had any explanation. I have requested a full refund and still have heard nothing back. Very disappointed as these were for my Daughter's birthday.

Paid for same day delivery... Failed to deliver until the day after. Explained that the local florist was having issues. This however should not be my issue .

Ordered same day flowers delivery for my anniversary, they hardly gave my partner a chance to answer the door before leaving a slip saying no answer, despite having my contact details where they could have asked me wether to leave on doorstep. They are flowers for an anniversary, which was stated when booking. They are no good a day late. I was told there’s nothing they can do apart from re delivering the following day. Ruined the surprise and showed no remorse. Really bad service when paying £75 for flowers.

I am cross if my self for not reading the review before place one order from this company.
They promised next time delivery and I am like most of the customers didn’t have my order delivered in time… it’s frustrating specially when you thought in a make someone birthday a little surprise and they literally don’t bother to deliver what you pay for. I run a business myself and I am all for supporting the local business community but is very sad when some people take advantage… I could order the flowers from Amazon and paid half of the price and I would have a track and warranty when my order would be delivered in time!!!

Absolutely terrible "service"
On google this comes up as same day delivery for the area my friend lives in. I placed the order using the same day flower selection. I then received an email end of day saying that due to illness they could not get the flowers delivered but they had upgraded them and would send next day. I emailed following day to check flowers were delivered and they responded to say I didnt pay so order was cancelled. This was not mentioned in the first email they sent and I have an order confirmation that does not refer to payment issues. DO NOT USE THIS SERVICE!!!

I see Busybee have now replied. I received an order confirmation so am not sure why this was not visible at their end. The order confirmation made no reference to payment being declined. Very disappointing.

Wish I could give it zero stars. Ordered flowers for my grandmothers birthday, was offered next day delivery but that was not required so I chose the date I required the flowers for. They never arrived on that day and late in the afternoon I had an email stating they had been dispatched for delivery the following day. Today is the following day, its currently 8pm on my grandmother's birthday and no sign of flowers!

Absolute joke of a company!!!

This company is a sham. They took my money for the flowers £33 and never delivered them. I have tried to contact them several times and they simply do not get back to me. Avoid!

Despite what Google search results might lead you to believe, this is NOT a local florist. It's basically an Interflora imitator, where BusyBees take the order and farm it out to local florists. I ordered same day delivery as a surprise for a special occasion. The company advised that evening that the flowers hadn't been delivered that day due to "a problem with the florists van". They were delivered next day while the recipient was away and left in the garden overnight with no card put in the letterbox advising the recipient of the delivery or the location of the flowers. They found them later when they were mowing their lawn. I would never use this company again.

I ordered a funeral tribute from Busy Bees for my dear friend's funeral in good time. The delivery service failed to deliver the flowers to the correct funeral parlour. They finally arrived a whole week after they should have done, very much the worse for wear and five days after the funeral.
While this was the fault of DPD deliveries, my contract was with Busy Bees so I claimed a refund for the £50 I had spent. After DPD had admitted it was their fault, I was promised a refund. This was paid to me in January so Busy Bees did honour the contract. I cannot comment on the quality of the flowers as I never saw them.

Busy Bees left me utterly dissatisfied. Not only was the service poor, but their follow-up was equally dismal. Despite ample opportunity to rectify their mistakes and salvage the situation, they chose not to. This resulted in a ruined 50th birthday surprise and disappointment for everyone involved. The quality of the £45 flowers was abysmal upon arrival, far from what was expected. Despite their promise of next-day delivery and my order placed well within the cutoff time, the flowers failed to arrive on time, completely missing the mark for the desired service. This, coupled with the suspicion of being part of a scam, echoed the sentiments of numerous other 1-star reviewers.

To make matters worse, when I requested a cancellation and refund upon the non-delivery, I was initially told it couldn't be done as the order was already en route. Later, I was informed they had upgraded the order for me, a claim that seemed impossible given their previous stance. The emails from the scammers were not only unapologetic but went as far as blaming me, alleging I had missed the cutoff time, which was an outright falsehood.

Moreover, the website's misleading nature, presenting itself as a local florist from whichever town is searched, adds to the deceit. Overall, my experience with Busy Bees was marred by poor service, subpar products, and questionable practices. It's evident they fall short of their promises and are not to be trusted for any floral needs.

I note this could have easily been calmed by a sincere apology and refund but I have yet to have either.

My next steps are to take up a grievance with my bank and write a report to trading standards and I urge everyone else to do the same.

Edited : the scammers replied to me to ask to remove the personal names of the scammers , hopefully means they are ashamed of themselves . Names removed, still no closer to a refund.

Completely let down by this Company would never use them again. We ordered flowers for a surprise for a dear friends on a specific date and they did not arrive on the day or next day infact 2 days late which totally spoilt the surprise then when i got in touch i was told it was a delivery problem due to location which there was never any mention at time of ordering.I was told a member of Management would be in touch but it is now a week and i have heard nothing i requested some sort of compensation but nothing so i will never use this company again nor recommend them. 0 stars should be an option .

Wish I could’ve given zero stars, unfortunately the company has failed me.

We went to send flowers to someone who is going into hospice dying of cancer, Ordered on Sunday did not get delivered the next day and did not get delivered on Tuesday. Be aware this company is NOT a local florist. Even though they use the practice of putting your local dialling code, they are not local
It is nothing more than someone sat in office as a middleman doesn’t have a flower next to them i guarantee.

In my opinion this is absolutely disgusting that they are just an Interflora, style scheme.

You can’t get an answer on when your flowers getting delivered. You never get a time, so the person can be in. I am so annoyed. Look on their website. They give themselves five stars. Look on trustpilot two stars do not use scam.

I hope the owner of this company is thoroughly ashamed and karma comes back on them

Sorry but 1 star is all i could give
I picked my flowers as a surprise to a friend for her birthday
On the 8th may .....i ordered the delivery date for that date they got delivered 9th of april which totally ruined the surprise i sent this company an email to which i got apologies
Which isn't goid enough in my opinion sorry isn't good enough on this occasion they have totally ruined my surprise for a special day

I have given the business since the 28th March to respond to my complaint and have yet to receive a satisfactory response. I have dead headed better flowers in my garden than were included in the floral tribute I ordered from them for a funeral. The white roses were brown as were some of the chrysanthemums, some of them were so bad I had to pull them out, petals were dropping out at the crematorium. The flowers should have been in the bin, not in an arrangement it was embarrassing.

Please avoid! The flowers arrived 2 days later, and terrible customer service. sad sad sad

Wish I had read these reviews first before trying to order some flowers. What’s really concerning is they were one of the top suggestions by Google when k searched flowers in Warwick.
Ordered £50 worth of flowers for same day delivery for my mums birthday. Shortly after Margaret emailed to say they do not deliver to the hospital address I gave. Lots of back and forth emails with Margaret, she basically promised to refund (hasn’t refunded). Refused to send flowers. Scam. Dreadful. Shameful.