Great product for the price. Minor faults are that when I looked online it seemed to be in stock with 2-3 day delivery. When I received no delivery emails I questioned it and was told I had to wai... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Amazing value. I saved £££s from buying here and then just sourced a local fitter. I was quoted £1000 for this or similar with underlay and fitting and by sourcing it here and with a decent underl... Se mere
Excellent value for money..i just love my new carpet..and will definitely use again..delivery was within 2 days..5 stars +
Excellant service. Beautiful carpet. Fast delivery. Absolutely no hassle. So refreshing to speak to a human on the telephone who rang me (rather than the other way around! To arrange a convenient del... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Burts Online Ltd
Skrevet af virksomheden
- Customer service is our focus!
- Our focus is making sure that our customers feel looked after by providing a great customer experience and excellent service.
Kontaktoplysninger
Union Street, TS1 5PW, Middlesbrough, Storbritannien
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
4,6
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 57 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Really good service
A really great choice of high quality flooring a really good customer service and fast delivery and kept up todate constantly
15. juni 2026
Great Customer service
Really pleased with our carpet. Good quality and price. Customer service were great as delivery company were holding things up, so they chased them. Will definitely use again.
22. juni 2026
Great service and lovely carpet
Great service and lovely carpet. Competitive pricing. Delivery quick and smooth. Happy customer.
9. juni 2026
The carpet is great I took a chance…
The carpet is great I took a chance buying online you don't always get what you pay for online.Thank you.
12. juni 2026
A fantastic choice at unbeatable prices
A fantastic choice of carpets and floor coverings at unbeatable prices. I bought a striped carpet for my stair runner and landing - Chelsea Stripe, and got an amazing deal. The carpet arrived within a couple of days of ordering. In spite of restricted space to move around, the delivery team, which Burts Online used (DX Freight), were really helpful and patient, and managed to manoeuvre the carpet roll into my small house. The carpet is of excellent quality. All in all, a very positive experience - thank you. 😀
9. juni 2026
Good product, good delivery and well packaged
Delivery was as stated and the package was very securely put together. Delivery cost was rather expensive.
3. juni 2026
Superb.
Superb.
Ordered overnight on 9 June, by Friday 12 June it had arrived. Extremely well packaged. Very good communication.
10. juni 2026
When got it did not bring to my door…
When got it did not bring to my door just the stair
26. maj 2026
Besvarelse fra Burts Online Ltd
Sorry to disappoint you regarding the delivery, this is done via a third-party courier. They deliver kerbside only, which is written clearly in our terms and conditions, which you agreed to before purchasing.
The service by Burts was swift for but delivery service poor…
The service by Burts was swift for a good price. But at 9.30am I received a text to say that DX would deliver that day before 6.00pm. I was already at work. I expected the driver to call and I could be home in moments. But I received no call and arrived to find the carpet thrown on the drive. It was well wrapped but I could not move it on my own and a storm cloud was overhead. My husband came home to help me get the carpet inside and returned to work. Burts don't use DX, their delivery manner was extremely poor.
1. juni 2026
Great fast service and helpful.product…
Great fast service and helpful.product great aswell.thank you.
20. maj 2026
value carpet
Good quality carpet for price and quick delivery,well protected for transit.
20. maj 2026
Came in great time and is good quality
14. maj 2026
Very impressive service
The order is yet to be delivered and very impressed with Burts so far. Very competitive on price and the customer service has been excellent. Even though ordered online, receiving phone calls to update is a very welcome more personal touch.
12. maj 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.