Great product for the price. Minor faults are that when I looked online it seemed to be in stock with 2-3 day delivery. When I received no delivery emails I questioned it and was told I had to wai... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Amazing value. I saved £££s from buying here and then just sourced a local fitter. I was quoted £1000 for this or similar with underlay and fitting and by sourcing it here and with a decent underl... Se mere
Excellent value for money..i just love my new carpet..and will definitely use again..delivery was within 2 days..5 stars +
Excellant service. Beautiful carpet. Fast delivery. Absolutely no hassle. So refreshing to speak to a human on the telephone who rang me (rather than the other way around! To arrange a convenient del... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Burts Online Ltd
Skrevet af virksomheden

- Customer service is our focus!
- Our focus is making sure that our customers feel looked after by providing a great customer experience and excellent service.
Kontaktoplysninger
Union Street, TS1 5PW, Middlesbrough, Storbritannien
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 57 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service and delivered quickly
Great service and delivered quickly
Staff were very helpful in discussing my purchase of carpet.
Will use again
Good communication
Good communication, sample was fee, quick to arrive and just what we wanted. Ordered Flooring and within 48hours it was delivered. Perfect would use this company again.
Very helpful
Very helpful, sourced an out of stock item for us. Speedy delivery.
Thanks, very much appreciated.
Bedroom
Recommended by my builder/ decorarator he is laying it now .He is happy with the quality and how it looks. Thumbs up from me..
Excellent value for money
Excellent value for money. Simple ordering process. Delivery straight forward albeit a bit expensive. I would suggest a two tier delivery charge based on amount of carpet purchased.
Excellent Retailer - Quality Carpet and First Class Service
I bought a hugely discounted remnant carpet. Excellent quality at a fraction of the RRP, super quick delivery and excellent comms. I definitely recommend and will use again if I need flooring! :)
Highly recommended
I bought lovely carpets at very good prices. I would suggest you order free samples before making your purchase. I am ordering again from them because they have got exactly what I want.
Just a great company to deal with
Just a great company to deal with , great deals ~ fast shipping ~ very informative . Have used them many times and will continue to do so .
Fantastic flooring everytime.
I have bought from Burt's many times in my old property and since I moved home here . I had Burt's flooring for nine years in my old house and I never had to change it. It was amazing .
I have now moved home and the flooring i have ordered again is amazing it never disappoints.
Highly recommend. Also very fast delivery.
Fantastic company and service
Fantastic company and service. Bought a Hugh McKay carpet, paid for it on Saturday, delivered on the Wednesday. Carpet is now laid, it is beautiful & £500 cheaper than local stockist. Couldn’t fault this company, 100% recommend.
Outstanding customer service
I decided to leave a review due to there being a hold up with delivery. Sometimes that warrants a poor review but not this time. I called in the week to enquire when my flooring would be delivered. Phill checked and came back to me with not only honesty, but a solution as I had a specific day planned to fit it.
I was kept updated at every step and the flooring arrived on time. I even received a call to advise me it’s been delivered. Even though phill was not at work.
The service has been fantastic from start to finish and I can’t recommend Burts flooring enough. I won’t go anywhere else
The driver arrived with 4m x 4m vinyl…
The driver arrived with 4m x 4m vinyl flooring, it should have been 2 man delivery but he was on his own. The husband in his late 70s offered to help, and the driver was very grateful. He was a really nice guy
Vinyl flooring
Two pieces of Vinyl flooring delivered quickly and was exactly what was needed. And a decent price
Absolutely fantastic company
Absolutely fantastic company, excellent customer service, always an easy pleasant experience
Terrible service even before purchase
Don’t expect a good service from this company. I used burts online 4 years ago and had no issues. That’s until I tried to order with them in 2025. Shocking customer service. Tried ordering 4 samples online waited a week and only received 1 out of the 4. So I sent an email requesting some samples. Explained that I was in a rush to get them and would happy pay for next day delivery or would put down a deposit to show how I was to going to purchase from them. 2 weeks later and still no samples, either the staff are incompetent or the quality is just not as good as before it’s either one. There’s nothing wrong with my mail delivery so it’s definitely their end really disappointed.

Besvarelse fra Burts Online Ltd
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