Burncoose Nurseries Anmeldelser 211

I had an issue with a tree that arrived damaged. I sent an email and pictures to burncoose who were brilliant and said they didn’t have another tree that size but would send a smaller one and refund the difference or I could have a full refund. Great service, would defiantly recommend

My plants arrived today from Burncoose Nurseries dispatched for overnight delivery to arrive perfectly packed and looking very healthy.....as always. Thank you.

A brilliant nursery in great gardens free to look around. Loads of plants for sale and many well established plants around £12.50 to £16 so no need for a large budget. Staff are well knowledged and very keen to help. Either order on line for delivery or pickup. I ordered on a Sunday and order ready Monday afternoon. Will use and visit again, next time intend to look around there large wooded gardens. Highly Recommended. Jim Redruth

Burncoose was the only grower I could find who could supply Abutilon x suntense. They responded immediately to say the plant was back in stock. I ordered on Monday evening and the plants arrived in Colchester 2.5 days later. All in excellent condition and growing strongly. Many thanks - I will definitely use them again.

Excellent experience, I was told my order had shipped overnight and, although delayed by heavy traffic, it arrived on the afternoon specified and the plants looked healthy and vigorous. I was particularly impressed with the growing and care tips that came with the order. By clicking on the plant ordered I got care tips and Burncoose's own experiences with growing that plant. Happy customer I am!

I've ordered 3 ivys about three weeks ago. They arrived fast and really well packaged. So, I have re-ordered since. Once again 6 ferns arrived in no time and professionally packaged. Healthy, strong plants. The delivery charges are a bit high but the service it worth it.

You went the extra mile to get me one particular plant, and all the plants I've had from you have been great quality. Thank you so much.

This is my second year of purchasing from Burncoose.All of the shrubs planted last year have flourished and the Snow Queen passion flower was simply stunning.
I ordered the Graphite White agapanthus earlier this week.Delivery was exceptionally quick and the plant arrived this morning.Packaging was excellent and the plant already has a healthy looking umbril.

Great experience.
I ordered 4 Phormiums on 8th June 2021 17:47
and they arrived on 11th June 2021 10:05.
The courier - APC - kept in touch and gave a time slot for delivery.
The plants were well packed and look very healthy and well cared for.
So, I've very pleased and will be ordering again.

I ordered 4 plants from Burncoose about 6 weeks ago. The Mahonia was not in good shape when I received it. It had a white mildewy residue on it. I emailed Burncoose to ask advice. They told me to look on the RHS website for how to deal with it. I don't really expect to have to do that with a new plant. It was also not cheap, about £13 I think and small. Anyway I did my best and planted it. It still does not look very healthy, the leaves are black. The Vitex does not look dead but it also does not look very alive. The three main plants, mahonia, cotoneaster and vitex are all quite small for their cost I think. I will not use this company again.

During Spring 2020 and 2021 I have purchased a number of batches of shrubs and herbaceous plants from Burncoose Nurseries. On all occasions I have been very well pleased with the well-grown plants of uniform planting grade. Excellent labeling and careful packing for dispatch to Lincolnshire completed the orders. Additionally the excellent illustrated catalogue
offers an amazing choice to suit all situations.
I am now retired, but I have for many years in my profession as a Horticultural Advisor known Burncoose to be reliable. James Briggs NDH

Disappointing service in a previous order. I was charged immediately although stock did not become available until months later and staff were unapologetic.

This time delivery was quick but plants had seen better days, not really what you would pick yourself.

Last year I purchased a Thalictrum “Hewitts Double”
The plant arrived in a very poor condition, with almost no foliage and very poorly packed. I wrote to the company with the photographs included. I received a very unhelpful letter saying that the plant would be alright. It was not and did not survive the winter, unlike the several other thalictrums I have had for years.
I feel really angry about this company,s attitude andwill never deal with them again.

Clear and comprehensive website.
Quick delivery - 3 days.
Slight damage to plants but otherwise excellent packaging.
Expensive post and packing charge.
Good quality shrubs at reasonable prices.
Perennials very expensive for the size of plants.

Slightly difficult to order through website since they have put an hourly limit on orders to stop themselves from getting overwhelmed. This is a good thing in my opinion, I just saved my basket and put the order in the next morning. Large plant selection, they were packaged nicely, and look to be in excellent condition.
Delivery was incredibly fast. I ordered on Thursday morning, expecting a 2-3 week lead time. Instead I got a delivery tracker email on Friday (which didn't work, but I think that was a problem with APC) and the 8 shrubs arrived the following morning, so around 48 hours.

Excellent service. My 3 pyracantha were shipped promptly and were sent with overnight delivery so that they arrived in perfect condition this morning. The plants appear to be happy and healthy and did not suffer any damage in transit - they were packed with care and arrived with the soil still nice and damp and the leaves glossy and green. Looking forward to watching them grow!

i got my two Gardenia (Cape Jasmine) today and they are absolutely beautiful,fast delivery and super healthy plants. top marks from me:)

I bought a sweet box shrub in the summer, meant to be flowering anytime now and looking it’s best. I followed all the planting instructions and used good quality compost but the leaves started to fall off after just a couple of months. I rang to seek advice and the person was totally disinterested. No offer to replace, or to ask me to try anything. I suggested I’d try it in the back garden they just said ok and made no offer to replace it. Now it is virtually leaf-less. Awful company and having spent a lot of money on my new garden, I can honestly say I wish I’d just bought it off eBay as I get better service there and the plants don’t die in front of my eyes. Do not use them

Recommended to me by a friend, I was searching for a specific plant and had a deal on 3 superb specimens, which I thought were good value for the size and quality. Based on this experience, naturally I would purchase from Burncoose again.

My lovely Viburnum Kilamanjaro Sunrise arrived with several other plants I had ordered. All healthy plants and very well packed. Thank you Burncoose I will certainly be ordering from you again.
Isobel Hill. Lancaster.