Fabulous customer service. Very polite and friendly and ready to help when an order didn’t go to plan. Fast resolution and really happy with the outcome. I’d definitely use this company again. They al... Se mere
Virksomheden har svaret
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Se, hvad kunderne siger
I would highly recommend Bubblegum Balloons. I ordered Tuesday for next day delivery but DPD delivered to wrong address. BB sorted a replacement straight away. So helpful.
Virksomheden har svaret
Bubblegum balloons have created various number stacks and balloon garlands for me and all have been incredible. Most recently we were let down by another company 3 hours before a party and bubblegum b... Se mere
Undelivered in time due to delivery company. We were waiting at home, tracking the order; then suddenly got a message saying "We missed you". We were waiting outside next to the door. This was for a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Bubblegum Balloons deliver inflated helium-filled balloons via the post. Providing personalised balloon deliveries for all occasions, the balloon-in-a-box service is the perfect way to surprise and delight a loved one.
Kontaktoplysninger
Unit 16, Armstrong Mall, Southwood Business Park, GU14 0NR, Fleet, Storbritannien
- 01252626697
- customerservices@bubblegumballoons.co.uk
- bubblegumballoons.co.uk
4,1
God
428 anmeldelser
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fab personalised balloons
I always order personalised birthday balloons for my children. They are beautifully made and with quick delivery and good packaging they arrive in perfect condition everytime. Yes they aren’t cheap but they last a long time. A great company.. very satisfied
29. oktober 2024
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Thank you for your review and we are so pleased you have been happy with your orders of our personalised balloons. What a lovely tradition to do 🎈
Bubblegum balloons is my go to company…
Bubblegum balloons is my go to company for all of my balloon gifts. The items always arrive in perfect condition and I highly recommend them
31. oktober 2024
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Thank you for your review and we are so pleased you choose us for your balloon needs! 🎈
Amazing 18th birthday display!
Amazing 18th birthday display!! Really easy to order and delivered on time and looking fantastic!!
1. november 2024
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Thank you for your review and for choosing us to help celebrate the 18th birthday celebrations 🎈
Birthday balloons were great!…
Balloon’s arrived on time and my son absolutely loved them !Thank you!
30. oktober 2024
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Thank you for your review and we are so pleased your son enjoyed their balloons 🎈 Thank you for choosing us to celebrate the occasion
Gorgeous Halloween balloons
Gorgeous Halloween balloons. Wouldn’t go anywhere elce!
31. oktober 2024
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Thank you for your review and we are so please you choose us for your balloon needs 🎈
Just fabulous!
Years of wonderful balloons from Bubblegum - they always deliver with a brilliant, friendly team who go above and beyond. Love working with you guys!
2. november 2024
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Thank you for your lovely review and we are so pleased you are so happy with the service you receive from the team 🎈
Easy to order and fantastic quality
This is the second time ordering with Bubblegum. Last Nov we ordered some Duggee balloons and Duggee was still floating around well into the new year!
This time I had to contact Customer services as I needed balloons in a specific theme, and the balloons were in various different bundles on the website - so I needed to create my own bundle. Customer Service were quick to respond to my questions, and the payment was easy to make. Balloons arrived on time and were still well inflated. They are still looking good one week on and are getting lots of compliments!
26. oktober 2024
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Thank you for your review and so pleased we were able to assist you with your bespoke request 🎈 Great to hear the balloons were a hit and have lasted longer than expected.
A+ Balloons & Customer Service!
My experience with Bubblegum Balloons Ltd was amazing! They came through for a last minute delivery (under 24 hour turnaround), packaged my order carefully, and were really nice! I definitely recommend them for your balloon needs.
23. oktober 2024
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Thank you for your review and we are so happy we were able to arrange your order in time for the occasion intended for 🎈
Great customer service
I ordered some for my son's first birthday party and they looked fantastic! After some got popped by my cat (make sure you keep the box away from cats!) I had to order some last minute replacements, which they happily provided. Will definitely be using them again next time I need balloons.
28. oktober 2024
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Thank you for your review and we are so pleased you were happy with the service you received. We look forward to your next order 🎈
I ordered some balloons for my friend…
I ordered some balloons for my friend after passing her driving test. Clicked on bubblegum balloons after never using them before and found there website super easy to use, uploaded an image for one ballon and that was it. Had to change the delivery but Emma was super helpful and got this done without any delay. The balloons arrived and got the reaction I was I was hoping for.
Couldn’t recommend enough.
24. oktober 2024
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Thank you for your review and we are so pleased you were happy with the service you received. Great to hear the balloons were a hit too 🎈
Have used this company for many years
Have used this company for many years - utterly reliable, great quality and the one time we had an issue, it was resolved quickly without fuss. Wouldn’t hesitate to recommend
25. oktober 2024
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Besvarelse fra Bubblegum Balloons
Thank you for your review and your continued custom, we do appreciate it! We look forward to providing balloons for you in the future 🎈
Fantastic balloons
Fantastic balloons, ordered 4 and arrived on time and in great condition. Recipient was very pleased with them.
25. oktober 2024
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Thank you for your review and we are so pleased you were happy with the service and the recipient enjoyed their balloons 🎈
Fantastic flamingo
Fantastic flamingo. Absolutely stunning. Love the weighted feet?
24. oktober 2024
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Thank you for your review and we are so pleased you liked your balloon 🦩🎈
Balloons deflated, missing and late
Unfortunately, the balloons arrived late and part of the order was missing. The balloon that arrived was deflated because it stayed with the courier (DPD) too long. The company sent new balloons two days later than the required arrival date, but with balloons arriving after a birthday (and for the price of the service), unfortunately this is not good enough. I would not recommend this company.
17. oktober 2024
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Besvarelse fra Bubblegum Balloons
Thank you for your review. I can see there was an unfortunate delay with DPD which meant you order arrived a day later than expected. You notified us of the quality of the balloons once they arrived and customer services offered you a replacement for delivery the next available day with our in house courier at no additional charge which you agreed to. We are sorry you felt the service was not up to standard but we hope the balloons were still enjoyed 🎈
Excellent product and help customer…
Excellent product and help customer services when I booked the wrong time they quickly resolved it.
18. oktober 2024
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Thank you for your review and we are so pleased we were able to help with getting the balloons to you in time 🎈
Besvarelse fra Bubblegum Balloons
Thank you for your review, we are so pleased you were happy with your order 🎈
Up up and away …
Always very helpful people and a great quality product
18. oktober 2024
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Thank you for your review, we are so pleased you are happy with the service you have received and the balloons supplied 🎈
Cute Halloween ballon
Very cute balloon , delivered on time . Minimal packaging . Recipient was delighted
20. oktober 2024
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Thank you for your review, we are so pleased you were happy with your order 🎈
Definitely recommend
Definitely recommend. I love helium balloons and have used BB many times now. Always receive the balloons I’ve ordered, nothing swapped out because of stock issues. The balloons are extremely stylish and well put together. Only once did I have a balloon that was deflateing and the customer service was exceptional, I called disappointed for a possible discount but instead they kindly replaced the main balloon in time for father's day celebrations. Very happy with their service.
18. oktober 2024
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Thank you for your review, we are so pleased you have been happy with the service received from the team and the balloons you have ordered. We look forward to your continued custom 🎈
Amazing Balloons - Fantastic Service
I have used Bubblegum Balloons on many special occasions, from Bespoke Orders to ordering online and always have been really happy with the service. Bubblegum Balloons always have high standards and great attention to detail and always go the extra mile on making the balloons extra special 🎈
11. oktober 2024
Uopfordret anmeldelse
Besvarelse fra Bubblegum Balloons
Thank you for your review, we are so pleased you are happy with the service you have received from our team. We look forward to your next order 🎈
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