Bubblegum Balloons Anmeldelser 428

TrustScore 4 ud af 5

4,1

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 4 ud af 5 stjerner

Fabulous customer service. Very polite and friendly and ready to help when an order didn’t go to plan. Fast resolution and really happy with the outcome. I’d definitely use this company again. They al... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I would highly recommend Bubblegum Balloons. I ordered Tuesday for next day delivery but DPD delivered to wrong address. BB sorted a replacement straight away. So helpful.

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Bubblegum balloons have created various number stacks and balloon garlands for me and all have been incredible. Most recently we were let down by another company 3 hours before a party and bubblegum b... Se mere

Bedømt til 3 ud af 5 stjerner

Undelivered in time due to delivery company. We were waiting at home, tracking the order; then suddenly got a message saying "We missed you". We were waiting outside next to the door. This was for a... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Ballonbutik
  2. Gavebutik

Skrevet af virksomheden

Bubblegum Balloons deliver inflated helium-filled balloons via the post. Providing personalised balloon deliveries for all occasions, the balloon-in-a-box service is the perfect way to surprise and delight a loved one.


Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

428 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 85 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great every time!!

I buy Bubblegum balloons every couple of months for my 13 month old granddaughter as she lives away. The joy on her face when she sees them and loves playing. The giraffe she has now is bigger than she is!
Also great customer service as I contacted them for a list of my past orders to her as I'd forgotten! Yes they are pricey but well worth it.

13. oktober 2024
Uopfordret anmeldelse
Bubblegum Balloons-logo

Besvarelse fra Bubblegum Balloons

Thank you for your review and we are so pleased you have been happy with your orders. Thank you for choosing us for your balloon orders 🎈

Bedømt til 5 ud af 5 stjerner

Just AMAZING!

The most helpful team, fast responses and incredible final product. We couldn't be more thankful and will use Bubblegum for all of our balloon needs going forward x

14. oktober 2024
Uopfordret anmeldelse
Bubblegum Balloons-logo

Besvarelse fra Bubblegum Balloons

Thank you for your review and we are so please you have been happy with the service supplied by our team 🎈

Bedømt til 5 ud af 5 stjerner

The best customer service

I bought 2 balloons for my birthday trip away. They arrived on the 3rd all fine, but when we opened them again on the 4th - the ladybug was significantly deflated. I got back in touch with bubblegum to see if there was anything they could do. I'm aware that this problem was slightly out of their control, but they were SO kind about it. A replacement was delivered the following day in time for my actual birthday which was on the Monday. Happy to report both balloons are still going strong a week later! I always use this company for birthday balloons as the quality is exceptional and all the staff I've come in contact with are genuinely caring. Will continue to use them in the future.

4. oktober 2024
Uopfordret anmeldelse
Bubblegum Balloons-logo

Besvarelse fra Bubblegum Balloons

Thank you for your review and we are so pleased the team were able to resolve the issue on your order making sure the balloons were still enjoyed for the occasion intended for 🎈 We look forward to your future orders with us.

Bedømt til 5 ud af 5 stjerner

Thank you for making my 1 year’s…

Thank you for making my 1 year’s daughter birthday special with beautiful balloons 🎈 I had an issue with one of the balloons, but the customer service has resolved it promptly and resend me the balloon. I was really happy with the service and the quality of balloons. My daughter loved playing with them too.

10. oktober 2024
Uopfordret anmeldelse
Bubblegum Balloons-logo

Besvarelse fra Bubblegum Balloons

Thank you for your review and we are so pleased we were able to resolve the issue and you were able to enjoy the balloons as intended. Thank you for using our services and we hope we can assist you when you next require balloons 🎈

Bedømt til 5 ud af 5 stjerner

Great experience and delivery on time

Great experience and delivery on time! Thank you 😊

12. oktober 2024
Uopfordret anmeldelse
Bubblegum Balloons-logo

Besvarelse fra Bubblegum Balloons

Thank you for your review and we are so pleased you were happy with the experience received. We hope we can provide you with balloons in the future 🎈

Bedømt til 5 ud af 5 stjerner

Great stock availability order was out…

Great stock availability order was out of stock in a lot of retailers. Excellent customer service and quick delivery. Thank you will definitely use again 🎈🎈

7. oktober 2024
Uopfordret anmeldelse
Bubblegum Balloons-logo

Besvarelse fra Bubblegum Balloons

Thank you for your review and we are so pleased you were happy with the service you received. We look forward to your future orders 🎈

Bedømt til 1 ud af 5 stjerner

Next day delivery failed to arrive

Next day delivery failed to arrive. In fact, still hasn't. TBD on condition.
Website is not very clear on items and add-ons (feels like buying DLC for games).

I'll revised depending on customer service.

9. oktober 2024
Uopfordret anmeldelse
Bubblegum Balloons-logo

Besvarelse fra Bubblegum Balloons

Hello, Thank you for you review. Please can you email customerservices@bubblegumballoons.co.uk with your order details so that we can look into this for you?

Bedømt til 4 ud af 5 stjerner

Excellent customer service when dealing with a problem

I would like to edit my previous review based on the customer service I have since received from Bubblegum & the way they handled my complaint.
With this is mind, I am happy to report that they looked into my query & have since taken steps to make the "packages" available clearer which is all I had asked for.
Errors do happen, that's life but when a company deals with this in a professional; manner then I am even happier to recommend them as a business & this is exactly what has happened here.
Thank you Loraine for taking the trouble to contact me directly & spend time looking into my order, I am really happy with the outcome & look forward to placing another order with you soon :) :)

4. oktober 2024
Uopfordret anmeldelse
Bubblegum Balloons-logo

Besvarelse fra Bubblegum Balloons

Hello Lucy thank you for your review and we are sorry regarding the experience received on this occasion. After looking into this for you I was able to see that at the time of you ordering the marketing team were updating the package on the website. We try and be transparent with the packages where you will see all options of the package size available to order, for example supershape on its own, supershape and mini balloons, full package. If a package is unavailable it will still show on the page but will be greyed out and state out of stock. We now understand this wasn't showing at the time of your order and we are sorry that you felt you were mis sold on this order. Please be assured the website is up to date and should be clearer for future orders. Once again please accept our apologies for any inconvenience caused.

Bedømt til 5 ud af 5 stjerner

Six Stars - Superb balloons and great service…

Six Stars - Superb balloons and superb customer service. You are never quite sure how good untried internet purchases will turn out but these balloons were absolutely cracking and the guys here managed to sort a delivery within a one-hour window to get into our venue. brilliant all round. will definitely buy again.

6. oktober 2024
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Great balloons

Great balloons. Arrived at a decent time in the day.
But I’d recommend they check how inflated the balloons are as mine arrived with some not inflated properly so they went limp quicker than usual.

5. oktober 2024
Uopfordret anmeldelse
Bubblegum Balloons-logo

Besvarelse fra Bubblegum Balloons

Hello, Thank you for you review. Please can you email customerservices@bubblegumballoons.co.uk with your order details so that we can look into this for you?

Bedømt til 5 ud af 5 stjerner

Fabulous customer service.

I had a problem using a previous voucher code and customer services immediately sorted out the issue. The balloons that were received were so pretty and arrived exact when they said they were going to.
I highly recommend Bubblegum Balloons 🎈.

1. oktober 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

I still haven't received my order so…

I still haven't received my order so it's difficult to review and if it hasn't arrived by tomorrow I have no use for the products. Which is very disappointing. According to the courier they haven't even received the package from Bubblegum yet despite it being 5 days since ordering with Next Day Delivery stated so it doesn't bode well. The range available is really good, hence 2 stars, but not if you can't actually get your hands on it.

6. oktober 2024
Uopfordret anmeldelse
Bubblegum Balloons-logo

Besvarelse fra Bubblegum Balloons

Hello Shelly, Thank you for you review. Please can you email customerservices@bubblegumballoons.co.uk with your order details so that we can look into this for you?

Bedømt til 5 ud af 5 stjerner

Bumblegum will be my go to from now on

This was my first time ordering from Bumblegum and I will be ordering again! Wonderful quality, quick informative service and the recipient was delighted. Thank you!

3. oktober 2024
Uopfordret anmeldelse
Bubblegum Balloons-logo

Besvarelse fra Bubblegum Balloons

Thank you for your review, we are so pleased you were happy with your first order with us! We look forward to your next order with us 🎈

Bedømt til 5 ud af 5 stjerner

Great Company, Great Service

I used bubblegum balloons for my 60th Birthday party decoration and they did a fantastic job. From original contact with Nish, she was extremely helpful and friendly and always on hand to offer assistance and answer any questions.

On the day the staff who did the installation were great, very helpful and had totally understood my brief and what I wanted and delivered it perfectly.

28. september 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent service

Got a great service for a last minute delivery required for an office party. Would definitely use the company again!

26. september 2024
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere