Btate Anmeldelser 

No response at all and telephone listed on site is longer in use. This site looks like a scam.

Cant get hold of the company via telephone or email. Are they still trading?

Item never arrived, emailed several times - no reply. Mobile number was always voicemail - no returned calls, and other phone number wasn’t in service.
Avoid at all costs

I bought a rug from this company. They sent me a different design to the one I ordered. I asked to return it. They asked for a photo, which I sent. Then, it was impossible to get a response. I found a telephone number of a Business Centre who take calls for them. The receptionist said I could not speak to the company directly. She passed on a message. I received an email, after telling them I would contact trading standards. They said they would refund me. But they are not providing me with a refund. When I try to contact them, my emails are getting returned! I would like to warn anyone not to use this company. There is no customer services and they are impossible to contact. The rug I received was very poor quality. They do not want to sort out issues and certainly not return money! I would never use them again. Be warned!

Placed an order on 26th September. Part of it delivered on 16th October. I ordered place mats and matching coasters, but the coasters have a different backing to the placemats - so some are dark and some white. Looks terrible.

Still not received the picture I ordered and paid for.

I think taking money for goods and not delivering them is probably fraud.

No one responds to emails or Chatbot. The phone number DOES NOT EXIST so there is no way to contact anyone to follow up progress or query delivery.

Don't do what I did and place an order with this very shady and dishonest business.

Do not buy from this company. AVOID, AVOID, AVOID.

I placed an order with Benjamin Tate design company online for a kitchen splashback on 7 October 2025. For £136.20. The order has not been delivered and a promise of it was made by Andrew at customer services.  

After weeks of daily e mails I got a DHL tracking number which was non existent. The order is now showing as being fulfilled (online) which is worrying me, the tracking number is a made up one. I have tried contacting this company other than online. Phone number on website is not a valid one (not able to connect me). Andrew (customer services) by the way seems to have the same surname as the owner/CEO Sarah Alice Bourke.  He advised me that a machine had broken down hence the non delivery but was promised to be sorted on Friday 17 October 2025.

I am being ignored and cannot track any delivery. My order still hasn’t been delivered.

Reviews posed on Google are all about the non delivery of orders and one reply was there was a fire that stopped production.  This company are making excuses as to why orders are not sent.

Another review was left from someone with the same surname (Bourke) she left a glowing report about the company. In my view, misinforming potential customers.

I am constantly on a daily basis trying to sort this out which is causing me stress and worry. I am retired and cannot afford to lose this amount of money, this company advertise on a number of sites such as B&Q, Wilko, Robert Dyas, Tesco. I wonder what their response would be to the bad reports.