DO NOT ORDER FROM THIS SCAM COMPANY
DO NOT ORDER FROM KOPELIT! Such a scam as others have found too. Terrible quality product which I realised I wanted to return as soon as I opened it. I requested a refund and they used a range of tactics to confuse and distract me from persuing a refund. An initial promising email stated
'We will send you a free return label along with all the necessary instructions. As per our 30-day returns policy, there is no cost to you.'
However, after this I received a reply in another language followed by another reply saying I had contacted the wrong 'store' and that they were not 'Kopelit' (despite it being the same Kopelit email I had used prior). It appears the company trades under the name Homirie as well and tried to use this as a diversion. It took a number of emails to get them to acknowledge they were Kopelit at which point they stated that I could have a refund if I posted the item to China at my own expense. I exchanged many emails quoting their first response to me and their website regarding free postage for returns but to no avail. They WILL NOT REFUND this poor quality item. Waste of my money and waste of so much of my time. AVOID.







