My mum who sadly recently passed away lived in one of Bromford’s retirement flats and her outdoor terrace paving slats had buckled and the screws had broken away. Darren Dann from Bromford visited tod... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The bathroom fitters were brilliant very professional and did a very good job. Didn't leave anything unturned ensuring everything was completed to standard. Jack kept me informed throughout the proce... Se mere
Virksomheden har svaret
Darren was excellent he was very kind and thoroughful regarding our son situation. He also kept us informed at what was happening each day and he has done a really great job.we are very pleased w... Se mere
Virksomheden har svaret
Had the cowboys out from cowboy bromford, to fix a a few gate posts , only took them 4 months ,and 6 visits , one lasted a few days the other lasted about the same , the gate posts are in a communa... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We're proud to be one of the largest housing associations in the country, with over 47,000 homes across central and southwest England. But what really matters to us is not just the homes we provide, but the people who live in them. We care deeply about the 110,000 people who call our homes their own, and we want to help them thrive. We believe that a safe, warm, and secure place to live is just the beginning. With the right support and someone who believes in your potential, there’s no limit to what you can achieve. Our customers are more than just tenants. Whether you're renting a home, garage, or commercial space we’re here for you. That’s why we invest in relationships and work hard to connect with every person. When our customers succeed, we succeed—and that success drives us to do even more. You can get in touch with us by visiting https://www.bromford.co.uk/get-in-touch/ And at Bromford Sales, no matter what your home ownership goals are, we help them to become a reality. Whether you're taking your first step onto the property ladder, are an existing Bromford homeowner, or seeking a fresh start, we're here to help you on your journey. Visit www.bromfordhomes.co.uk to find out more.
Kontaktoplysninger
Shannon Way, GL20 8ND, Tewkesbury, Storbritannien
- 0330 1234 034
- customerservices@bromford.co.uk
- bromford.co.uk
4,3
Fremragende
619 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Michael robbins very good person on…
Michael robbins very good person on time very clean and tidy
29. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Samantha we are glad to hear about your positive experience with our Michael R We appreciate your kind words.
Tyrone was great and fixed the plumbing…
Tyrone was great and fixed the plumbing problem expertly. He’s done few of my repairs and always does a great job.
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Thank you Vanessa for sharing your positive feedback! We are so pleased to hear that our colleague provided such excellent service and resolved your plumbing issue expertly. We appreciate your positive comments
Neighbourhood couches are a pointless job role
Personally I have found the repair teams good. However that's as far as it goes.... in terms or rent they are ment to be affordable housing but would say they are just average so don't agree fully with the statement "affordable" with the problem you have and I am in a new build house...
the neighbourhood coach are a joke no point even having that job role as they do nothing if you have a problem. You have your housing stinking of cannabis all day and all night on one side and on the other side sniffing and dealing other nacotics all doing so with children around so another great generation will be here!!! Better off being in a ghetto least the rent is cheaper and the council tax is too!
The company needs robust things that will be tolerated and won't be tolerated! A
Drug test should be done as mandatory requirement as a minimum base line.
Bring standards to the country!
28. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
We appreciate you taking the time to share your detailed feedback We are concerned to hear about the issues you've raised, We understand your frustration and the challenges you're facing with anti-social behavior in your community. We are committed to providing safe and comfortable living environments for all residents. We are reviewing your comments internally to identify areas where we can strengthen our policies and support systems to better address such concerns. Your insights are invaluable as we work to improve our services and uphold community standards.
Garden
I highly recommend Rick, very pleased with the work he did very clean nice bloke, done a brill job thankyou
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Thankyou Maureen for posting we are so happy to hear about your positive experience with our team. We truly appreciate it
Darran Dann was excellent today
Darran Dann was excellent today, so kind and helpful, very knowledgeable. He sorted my problem very quickly and dealt with it efficiently. Thank you Darran
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
We're so happy Eve to hear our team member provided such kind, helpful, and knowledgeable assistance, resolving your issue quickly and efficiently. We appreciate you sharing your positive experience!
Jordan
Jordan
Sorted my garage lock n door frame
Really nice guy, sorted it within minutes despite the key n lock confusion.
Thank you
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
We are so glad to hear we could resolve your garage lock and door frame issue quickly and efficiently thankyou for your positive comments
Leon kitchen fitter
What made it great was the professional way Leon fitted our kitchen
6. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
We're so glad to hear that our team's professionalism made such a positive impact on your kitchen fitting experience. We truly appreciate you taking time to post comments
Amazing
Ben attended my property on two separate occasions one to fix my toilet that was leaking and the other a jammed window! On both occasions he was polite and friendly and made sure the fix was done correctly
27. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
We are so glad to hear about your positive experience with our service and in particular Ben. It's wonderful to know that our team provided polite and effective assistance. Thank you
They scam people charging them service…
They scam people charging them service charges for no services then keep jacking up the price.
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Hi Danny I am so sorry you are unhappy with the service charge on the property. We always hope to provide an excellent service and we are sorry you feel we have not met this standard on this occasion. Please speak to your Neighbourhood coach with regards where you feel we have not met your requirements and they can look into this for you.
I had an issue with bathroom lick
I had an issue with bathroom lick, Rob came to inspect the issue, the following day he brought all the tools required to fix the lick. The job is done very well. Much appreciated
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Thank you Faith for the lovely review left for our engineer. We are happy the job was finished to your satisfaction.
Simon Morgan attended 122 court road…
Simon Morgan attended 122 court road today to replace a bath panel. Simon's work ethic is so professional. He is diligent, caring and it's always a pleasure when he attends my home. Thank you Simon,
Frances Williams.
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Thank you Frances for the lovely review received for our Engineer Simon I will be sure to pass this on to Simon and his manager it is always lovely to hear we have done a good job.
Besvarelse fra Bromford
Thank you for the review Malcome we are happy you are satisfied with the job our engineer did for you.
Good work
I had a bromford engineer (Ben) come to fix 3 of my windows today.
He was great, all jobs done in one visit, friendly and respectful.
24. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Good Morning Haley we really appreciate the time taken to send a review for our Engineer Ben. I am happy the service provided was done to your satisfaction and I will let Ben and His manager know.
Lee nightingale absolutely brilliant…
Lee nightingale absolutely brilliant thank you
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
What a lovely Review for Lee I will be sure to pass this on to Lee and his manager
Minas
I have been in communication with Minas who has gone above and beyond to help with fixing the issue in a property , his communication skills are excellent he listens and is polite and when he says he will contact back he never lets me down.
He is a fantastic role model for Bromford and I hope this is communicated back to him , well done Minas keep doing what you do ⭐️⭐️⭐️⭐️⭐️ 100%
21. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Sean thank you so much for the lovely review we have received with regards how helpful Minas has been I will be sure to pass this on to Both Minas and his manager.
Bromford kitchen
Had a visit from Sasha, Fin & Henry sorting out for a new kitchen.. Absolutely amazing service they were really helpful and friendly definitely a credit to the company
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Hi Claire I am so happy to hear you had a helpful visit from our team it is always lovely to hear about positive experiences from our customers
Like was so good professional working…
Like was so good professional working above and beyond great service from him the plastering done to a high quality
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
We're so happy to hear about your positive experience and the high-quality plastering work. We appreciate your kind words.
Just had the pleasure of having yet…
Just had the pleasure of having yet another lovely professional, Jordan the gas service chap AND exceptional service much appreciated
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Hello Becky I am so glad you were happy with the professionalism of our engineer it is always nice to hear we are doing a good job for our customers
He came round to fix my shower and was…
He came round to fix my shower and was a lovely person to talk to, did a great job with the shower!
23. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
Hi Kelly thank you so much for taking the time to leave a review for our engineer I will let Ben and his manager know
Luke has just attended as we were…
Luke has just attended as we were having issues with our shower room drainage.
Always so very helpful & nothing is ever too much trouble.
Highly recommended, with thanks 😊
22. juli 2026
Uopfordret anmeldelse
Besvarelse fra Bromford
We are glad to hear that Luke has repaired your shower drainage and you are happy with the service he has provided.
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