Lucky went above and beyond for us after WE messed up our order. He took the time to discuss our needs and made sure we were happy. We felt very valued as customers and will definitely be looking forw... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I realised after I ordered that my address was wrong 1 email and it was corrected So pleased anx the wine was wonderful
I haven't ordered from this company before, and was looking for a particular wine that I couldn't find in my local supermarket. I found this company online and thought I would try it. Very impressed,... Se mere
I have bought from British Hypermarket before and remembered how good my experience was so when I needed some more supplies I knew exactly where to go, they had just what I was looking for at an affor... Se mere
Virksomheden har svaret
4,7
Fremragende
491 anmeldelser
Har besvaret 33 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Zero communication, let down on order after waiting for a whole week
Ordered items, and was told was in stock and is being dispatched.
Was given a delivery slot, a week went by and nothing appeared, then I got an email saying I have been refunded.
No explanation, no apologies, no communication at all.
This order was for a party, and having waiting a week with no communication whatsoever, we are now left scrambling around trying to get this product.
Very impersonal service, no communication, items shown as in stock when clearly they are not.
Very disappointed with the company and the terrible customer service,
Do not rely on them if you actually need a product you have paid for. Useless
24. september 2025
Uopfordret anmeldelse
Besvarelse fra britishhypermarket.com
Good Day David, Apologies that you had zero communications regarding your order. We have multiple ways you can communicate with us via email, phone or chat. We have not received any communication from you apart from the Negative Trust Pilot review. We genuinely work hard to process all order. This order was a slight issue due to Stock shortages on the water you purchased. Usually we notify customers in 24 / 48 hours if there is an issue with there order. Unfortunately you were not notified as the person who deals with this was off sick and therefore no communication or the order being followed up. We have rectified this and put a new procedure in place to avoid these silly mistakes.
Apologies again and when your ready to reach back out to us there will be a 10% discount code waiting for you.
Please feel free to call us anytime.
Regards
BHM Team
Great service
Great service. Ordered and delivered within 3 days. All products had a very good best before date, no minimum spend and I was able to order using Apple Pay.
17. september 2025
Uopfordret anmeldelse
Besvarelse fra britishhypermarket.com
c
Besvarelse fra britishhypermarket.com
Thank you
I use these guys regularly
I use these guys regularly. Great Customer Service, very prompt delivery and really good price
15. september 2025
Uopfordret anmeldelse
Besvarelse fra britishhypermarket.com
Thank you
Proper packaging and Prompt delivery
12. september 2025
Besvarelse fra britishhypermarket.com
Thank you
Besvarelse fra britishhypermarket.com
Thank you
Besvarelse fra britishhypermarket.com
Thank you
Provided a product that is in limited…
Provided a product that is in limited supply locally. Competitive price and fast delivery.
9. september 2025
Besvarelse fra britishhypermarket.com
Thank you
Much improved 👍
Much better than previously, which was delayed for a product update. This time was seamless, delivered accurately and fast. Spot on.
9. september 2025
Besvarelse fra britishhypermarket.com
Thank you
All good.
Fast delivery. Availability of the product I wanted. Good price as well.
1. september 2025
Uopfordret anmeldelse
Besvarelse fra britishhypermarket.com
Thank you
Fast delivery and great product
Fast delivery and great product
1. september 2025
Uopfordret anmeldelse
Besvarelse fra britishhypermarket.com
Thank you
Besvarelse fra britishhypermarket.com
Thank you
Would recommend
Great price fast shipping and comes in a well packaged box which is recyclable when finished with
30. august 2025
Uopfordret anmeldelse
Besvarelse fra britishhypermarket.com
Thank you
Delivered with a bright cheery smile ☺️
Lovely delivery driver and the package packaged well with plenty of bubble wrap. Thank you British Hyper Market.
1. september 2025
Uopfordret anmeldelse
Good experience, first time use of supplier
Simple, efficient ordering process. Kept well informed of delivery process. Good value/competitive purchase price for items selected
1. september 2025
Uopfordret anmeldelse
Besvarelse fra britishhypermarket.com
Thank you
Besvarelse fra britishhypermarket.com
Thank you
Cleanpro Toilet Renovator and Descaler.
Good product cleans toilet and wash basin well. Both come up gleaming. Great delivery service too would recommend.
20. august 2025
Uopfordret anmeldelse
Besvarelse fra britishhypermarket.com
Thank you
Good fast delivery wrapped well…
Good fast delivery wrapped well definitely order here again 👌
18. august 2025
Uopfordret anmeldelse
Besvarelse fra britishhypermarket.com
Thank you
Finally, 2 weeks later!
I ordered 24 bottles of wine and they took my money.
After a week of hearing nothing from them, I emailed but no reply. 10 days later, I’ve emailed a total of 3 times but they won’t reply. I left a review here and they phoned me within an hour! I now have the wine. It took 2 weeks to get my order. They’re not particularly cheap, either. I won’t be back.
19. august 2025
Uopfordret anmeldelse
Besvarelse fra britishhypermarket.com
Apologies you had a delay in your order. We have added a 10% discount code to your account. Please feel free to reach out to us anytime if we can be of any assistance.
Regards
BHM Team
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.