Bringo Car Rental Anmeldelser 

We rented a car online and paid for full coverage and insurance, when we arrived Ricardo kept insisting that we weren’t covered by full insurance and what we paid for didn’t ‘work with Bringo’. He told us we had to pay for a car wash before returning. He then gave us a contract with some markings of damages on the car, had us sign the contract and then gave us the key. No pictures were taken, no going through the damages with us.

As we arrived to return the car Ricardo checked the car and pointed out immediately that there was a damage. Not visible and no scratches to be seen -but apparently a damage that costs 250 EURO. When we asked about it and asked if he was sure it wasn’t there when we picked up the car - since nobody looked at the car with us when we rented it, he insisted that we have to pay up front for the damage.
Sadly a really bad experience renting a car with Bringo. We won’t come back. Customer service doesn’t seem to be a thing here.

Also, be aware that the rental place is far from the airport, shuttle service is free, yes, but we waited long both to leave from the airport and to be brought back to the airport. We arrived to give back the car 9.30 and at 10.15 the shuttle would take us. Only after asking wether we would be picked us soon as our flight was at 12.

worst car rental i ever expierenced. They accept credit cards only if they are valid for 6 months. my one was valid for 2 month only and my 2nd that was virtual available wassnt accepted.
they told me to not accept virtaul cards, because there is no name of date in the wallet - true: but in year 2025 all banking apps show all neccessary 1:1 data like the physical do. But: bringo doesnt accept.

furthermore more options were offered, all declined. only ONE was available (of course idea of bringo) to acceppt a virtual card, if i pay 35eu/ day extra :D

i think its obvious that they only want to make more money.

FULLY NOT RECOMMENDED

I rented a Fiat Panda in September 2025, the car looked pretty used up, with lot of scratches and dents and had already driven 120 000km . One front light was not working, which we only discovered later when driving in the evening.

The negatives of renting the car with Bringo at Palermo airport is that you need to look for the shuttle, which brings you to the rental company. First you however must call the hotline of Bringo so that they tell you where to find the shuttle and they must inform the driver about to take you. The rental company is basically a converted container, which is next to their parking plot, to which you get only through a very damaged dirt road. Driving there is definitely not for beginners.

My biggest disappointment was however that you needed to buy extra insurance on-site, which almost doubled the total cost of the rental. This felt like a typical rip-off tactic, as it wasn’t transparently mentioned during the online booking process — really disappointing and unprofessional.

The return of the car was also chaotic, because the driver who was picking the car from Trapani airport, had no idea which car he was supposed to collect and initially tried to take a different one.
Overall, I cannot give more than 2 stars and those are only for the pretty smooth communication through WhatsApp.

Ho noleggiato quest’auto per un viaggio di qualche giorno e l’esperienza è stata davvero ottima. Il veicolo era in perfette condizioni, pulito sia all’interno che all’esterno, e consegnato puntualmente. Personale gentilissimo !

It’s was a good experience with bringo cars, we will come back with them again, great car and Ettore service was excellent.

Great service ! Everything was perfect!

Tout etait tres bien passer avec bringo car , Aucune surprise avec la réservation le véhicule correspond parfaitement et ils sont très réactif au téléphone pour les joindre. Je conseille fortement bringo car ils sont très professionnel et à l'écoute du client

Tout était très bien personnel sympas , voiture rien à signaler. Je vous recommande, Merci ❤️

Je recommande bringo car rental , parfait

Servizio fantastico
I ragazzi molto gentili ed efficienti

Ho noleggiato l’auto per 5 giorni e mi sono trovata benissimo. Servizio rapido ed efficiente, macchina pulita e in ottime condizioni. Personale gentile e disponibile. Consigliatissimo!

Esperienza ottima
Grazie

Ci siamo trovati benissimo, il personale molto disponibile.
Ci ha fatto noleggiare la macchina soltanto con la carta di debito.
Lo consiglio vivamente

We recently rented a vehicle from Bringo (BRINGO S.R.L. VIA ISCHIA 22, 90044 - Carini - PA) during our trip to Sicily, Italy, and it was by far the worst car rental experience we’ve ever had (reservation code: ZFIUA-PVPAO).

Upon arrival at Palermo airport, we discovered Bringo has no on-site desk, which was not communicated clearly at the time of booking. We received no shuttle instructions ahead of time, forcing us to make costly international calls and deal with non-English-speaking staff. This lack of transparency created serious issues, especially for our early morning return flight. Since their shuttle didn’t run early, we had to return the car the night before and pay out-of-pocket for Ubers both ways.

We booked a VW Polo or similar, but received a damaged Dacia Sandero with no infotainment system or CarPlay. The vehicle was in poor mechanical condition, frequently cutting out while driving, especially on the highway. When we reported the issue, Bringo refused to send a replacement and instead suggested we spend a day of our holiday at a service centre. Their email reply to our concerns was shockingly rude, claiming they were doing us a “favour” by offering service at all.

This company is unprofessional, dishonest, and unhelpful. I strongly urge other travelers to avoid Bringo. They do not meet the basic standards one should expect from a reputable rental agency.

Servizio ottimale a prezzi competitivi. Auto consegnata anche senza carta di credito. Servizio navetta gratuito da e per aeroporto. Vivamente da consigliare.

Servizio preciso e professionale

Ottimo il servizio ed è vicino all’aeroporto

Tutto perfetto. Dall’assistenza pre acquisto al noleggio alla restituzione alla cortesia degli addetti