Check your policy certificates. I got fined for going to an MOT because the times on the policy differ to the quote. Even their past policy history page doesn't match the certifcates. Ghost brokin... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good quick customer service when checking if car had to be insured by current owner, on test run. Easy to take policy out on line and price seemed cheap enough, bit that I compared! 🙄😃
Virksomheden har svaret
Had a disastrous situation by my mistake of clicking a box, spoke to one before who said computer says no… Started the chat again, fortunately being put through to an absolute gem of ability ‘Millie’... Se mere
Virksomheden har svaret
I compared Briefly's prices for short term car insurance and they seemed to be the cheapest. Applying on line was easy and comprehensive. I quickly received my policy documents by email, In the even... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Briefly is a fast, flexible motor insurance provider offering temporary car and van cover from 1 hour up to 28 days. As part of the Acorn Group, we specialise in short-term insurance products that help drivers get on the road quickly and confidently. Whether you need cover for borrowing a vehicle, test driving, or driving a newly purchased car, our streamlined platform makes it easy to purchase insurance online in minutes. We also offer impound insurance policies, helping drivers meet legal requirements and retrieve seized vehicles without delay. Our mobile-friendly quote journey is designed for speed and simplicity, with insurance documents available immediately and clear, transparent terms. We focus on delivering a hassle-free experience with flexible cover options tailored to your needs. At Briefly Cover, we’re committed to making temporary motor insurance straightforward, affordable, and customer-focused. With responsive support and a user-first approach, we help drivers get insured quickly and safely. Whether you need insurance for a few hours, a weekend, or nearly a month, Briefly is your trusted solution for short-term motor insurance in the UK.
Kontaktoplysninger
Storbritannien
- brieflycover.co.uk
4,5
Fremragende
195 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Won't let me update number plate…
Won't let me update number plate details , forcing me to cancel and won't refund me either . Scam company
29. august 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Hello Alex,
Sorry to hear you have had issues entering your number plate details. I've just privately messaged to ask for more information to see if we can get this resolved for you as soon as possible.
The Briefly Team
Straight forward and easy to do
Straight forward and easy to do. I chose a week because it was only double the day price. I put in my details and within 10 mins was driving.
26. august 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Good morning,
Thank you so much for your excellent feedback and 5-stars!
Have a wonderful day,
The Briefly Team
Had to cancel and rebook my cover
Had to cancel and rebook my cover, and both Millie and Kiera were great. No hassle.
22. august 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Good morning,
Thank you so much for your great feedback! We will be sure to pass that on to Millie and Kiera
Have a great day,
The Briefly Team
Besvarelse fra Briefly
Good morning,
Thank you so much for your excellent feedback and 5-star rating!
Have a great day,
The Briefly Team
Millie was extremely helpful in my hour…
Millie was extremely helpful in my hour of need as I had originally put in the wrong reg no by one digit, silly me, so she kindly cancelled it and I can now rebook the temp insurance, great service and thank you Millie!
15. august 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Good morning Diane,
Thank you very much for your lovely feedback and 5-stars!
Have a great day,
The Briefly Team
GO TO INSURANCE …
I have no issues with this site fast response easy to fill form and online docs no issues
8. august 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Hi Robert,
Thank you so much for the positive feedback and 5-stars!
We really appreciate it,
The Briefly Team
I have had a great experience app is…
I have had a great experience app is nice and easy to use very fast and good rates
2. august 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Good morning Darren,
Thank you so much for your great feedback and 5-star rating!
We’re thrilled to hear you’ve had a great experience and Briefly easy to use with fast service and good rates, that’s exactly what we aim for!
Have a great day!
The Briefly Team
Great service from Jack
24. juli 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Good afternoon,
Thank you so much for your great feedback!
We’re delighted to hear that Jack provided you with excellent service, we’ll be sure to pass on your kind words to him.
Have a great day!
The Briefly Team
Millie was great and understand my…
Millie was great and understand my concern
Thank you Millie so much
24. juli 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Good morning Aziz,
Thank you so much for your kind words and lovely feedback!
We’re so pleased to hear that Millie was able to support you and understand your concerns, we’ll be sure to pass on your thanks to her.
Have a great day!
The Briefly Team
Website poor and unfriendly !
I tried to get a quote online, but it's impossible because the search engine can't find my vehicle by license plate number. There's no option to manually enter data, and a quote is impossible. It's a very primitive and outdated service that should be pleasant and user-friendly. I'm disappointed.
22. juli 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Good morning Simon,
Thank you for your feedback, we're sorry to hear that you found the website difficult to use.
We appreciate you highlighting the issue with the vehicle search and the lack of a manual entry option. Your comments are really helpful as we continue to improve the experience for all our users.
Kind regards,
The Briefly Team
AVOID THIS COMPANY
AVOID THIS COMPANY
Disappointing Experience - No Refund Despite Valid Cancellation
I purchased temporary car insurance from this company, but unfortunately, I had to cancel it within 24 hours due to the vehicle being faulty and requiring a return to the dealer. Despite the cancellation being well within a reasonable timeframe and due to circumstances beyond my control, I was informed that no refund would be provided.
While I understand that insurance policies have terms and conditions, the inflexibility shown when a genuine issue arose - particularly when the cancellation occurred so quickly after purchase - was disappointing. The lack of consideration for customers facing unexpected situations, such as a faulty vehicle purchase, reflects poorly on their customer service approach.
I would recommend carefully reviewing their cancellation and refund policies before purchasing, as they appear to offer little flexibility even in legitimate circumstances.
8. juli 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Hello John,
Thank you for taking the time to share your feedback, we're really sorry to hear about your experience.
Our Customer Service team will be in touch shortly to investigate this further. In the meantime, please could you provide us with your contact details or order reference so we can look into this as quickly as possible?
Kind regards,
The Briefly Team
Great insurance company it's work any…
Great insurance company it's work any time 24 /7
8. juli 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Good morning,
Thank you so much for your excellent feedback and 5-star rating!
Have a great day,
The Briefly Team
Smooth process and very reasonable…
Smooth process and very reasonable price.
4. juli 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Good morning Kishan,
Thank you so much for your excellent feedback and 5-star rating!
Have a great day,
The Briefly Team
Easy to use and sensible price.
Website easy to use and car covered for a sensible price. Great work. Thanks
25. juni 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Good Afternoon Rob,
Thanks for your great feedback and 5-star rating!
Have a nice day,
The Briefly Team
It was very user friendly with clarity…
It was very user friendly with clarity and good value for my needs.No fuss and on the day it was very competitve. For a brief 3 day cover I was very happy. Life's too short-I would use again.
19. juni 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Good Afternoon Colin,
Thank you so much for your excellent feedback and 5-star rating! We are happy to hear you found it easy to get insured and were please with the price!
Have a great day,
The Briefly Team
Very bad company DO NOT USE AT ALL COST…
Very bad company DO NOT USE AT ALL COST they block you from quoting new cars and think they should be called up like kings to be asked to get a quote DO NOT USE they dont care about customer service just about taking your money i tried to quote 3 different cars and bang im blocked from the site so they wont be getting my money ever!!!
11. juni 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Good Morning,
I'm sorry we couldn't provide a quote to you - we know that that's frustrating after investing the time to provide details about you and the car.
We can provide cover on new cars, but we do have eligibility criteria set by the underwriter which meant we were unable to quote for you based on all the information you provided.
We do not have a phone number for customers to call, all purchases have to be made via the website currently.
However, we'd like to investigate this for you straight away and arrange for a member of the team to call you to help understand your experience. If you could please provide your contact details via Trustpilot private message that would be appreciated.
Kind regards,
The Briefly Team
Pretty decent website but not perfect
Pretty decent website but not perfect - why? Because when you log on to the customer portal to view your policies it asks you to enter a date and the vehicle registration to retrieve your policies. However, it doesn't tell you what date they want - the date the cover starts, your date of birth? It transpires that it's the latter. Here's an idea - say 'Please enter your date of birth' just above/under that field. This is fundamental stuff.
8. juni 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Hello Matt,
Thank you for your valuable and honest feedback. We agree that this part of the process could be made a lot easier for people to register and also log in. The team are working on a fix for this and it will be released in our next update shortly.
Have a great day!
The Briefly Team
Cheap day car insurance
I am happy with the quote I got, there were many details to enter but got good rate
27. maj 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Good morning Pracha,
We are pleased to hear you are happy with your quote! Thank you so much for your excellent feedback and 5-star rating! Now that you are a Briefly customer, if you use the Customer Portal next time you'll be able to get an even quicker quote.
Have a great day!
The Briefly Team
Needed short term insurance
Needed short term insurance, this was quick and easy to get quote. It was cheaper than price quoted elsewhere via comparison sites.
18. maj 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Good Afternoon Fil,
Thank you so much for your excellent feedback and 5-star rating! We are glad found the process straightforward and that you were happy to get the best price with Briefly.
If you need another policy in the future you can access the customer portal where existing customers have an even quicker way to get a quote!
Have a great day!
The Briefly Team
OK review
The web chat was quick and Daniel was very polite. Im only giving three stars because the website does not make it clear that they only cover people with a UK license and I want to cover someone with an Irish license. If it had been clearer on the website it would have avoided using the chat service.
12. maj 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Hi Colin,
Thank you for your feedback that Daniel was able to quickly respond to you and help with the issue that you faced. We do try to make it clear on the website that we can only provide cover for UK license holders at present. The team will review this to see if we can make this even clearer whilst completing a quote
Kind regards,
The Briefly Team
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