Check your policy certificates. I got fined for going to an MOT because the times on the policy differ to the quote. Even their past policy history page doesn't match the certifcates. Ghost brokin... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Good quick customer service when checking if car had to be insured by current owner, on test run. Easy to take policy out on line and price seemed cheap enough, bit that I compared! 🙄😃
Virksomheden har svaret
Had a disastrous situation by my mistake of clicking a box, spoke to one before who said computer says no… Started the chat again, fortunately being put through to an absolute gem of ability ‘Millie’... Se mere
Virksomheden har svaret
I compared Briefly's prices for short term car insurance and they seemed to be the cheapest. Applying on line was easy and comprehensive. I quickly received my policy documents by email, In the even... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Briefly is a fast, flexible motor insurance provider offering temporary car and van cover from 1 hour up to 28 days. As part of the Acorn Group, we specialise in short-term insurance products that help drivers get on the road quickly and confidently. Whether you need cover for borrowing a vehicle, test driving, or driving a newly purchased car, our streamlined platform makes it easy to purchase insurance online in minutes. We also offer impound insurance policies, helping drivers meet legal requirements and retrieve seized vehicles without delay. Our mobile-friendly quote journey is designed for speed and simplicity, with insurance documents available immediately and clear, transparent terms. We focus on delivering a hassle-free experience with flexible cover options tailored to your needs. At Briefly Cover, we’re committed to making temporary motor insurance straightforward, affordable, and customer-focused. With responsive support and a user-first approach, we help drivers get insured quickly and safely. Whether you need insurance for a few hours, a weekend, or nearly a month, Briefly is your trusted solution for short-term motor insurance in the UK.
Kontaktoplysninger
Storbritannien
- brieflycover.co.uk
4,5
Fremragende
196 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 93 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
OK review
The web chat was quick and Daniel was very polite. Im only giving three stars because the website does not make it clear that they only cover people with a UK license and I want to cover someone with an Irish license. If it had been clearer on the website it would have avoided using the chat service.
12. maj 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Hi Colin,
Thank you for your feedback that Daniel was able to quickly respond to you and help with the issue that you faced. We do try to make it clear on the website that we can only provide cover for UK license holders at present. The team will review this to see if we can make this even clearer whilst completing a quote
Kind regards,
The Briefly Team
The website didn't work..
The website didn't allow me to place my 16 character driving license number. So couldn't even get a quote...abysmal !!!
I tried everything to enter the driving license info, nothing worked.
9. maj 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Good morning Andy,
We use the information that you enter during a quote to populate the first 11 characters of your driving license number. You then just need to enter the final 5 characters which will saves our users time.
I'm sorry this time saving functionality may not have worked for you this time. It may also have been as the result entering some information incorrectly earlier in the quote. We'd like to investigate this for you straight away and arrange for a member of the team to call you to help with your situation. If you could please provide your contact details and policy number as soon as possible via Trustpilot private message that would be appreciated.
Kind regards,
The Briefly Team
I contacted recently and they were…
I contacted recently and they were extremely helpful very happy
7. maj 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Good morning Michelle,
Thank you for your lovely feedback and 5-star rating. Have a great day!
Kind regards,
The Briefly Team
All good so far
All good so far, £20/20% cheaper than the cheapest I'd had elsewhere for 2 weeks cover.
11. april 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Good morning Robert
Thank you so much for your feedback and 5-star rating! We are glad you are happy with the price for your cover. In case you hadn't heard, as an existing customer you can now get quicker quotes from our customer portal. We hope you will enjoy using this new feature when you next need insurance from Briefly!
Have a great day,
The Briefly Team
Unhelp waste of space and time.
Unhelp waste of space and time.
Date was input incorrectly! Contacted them to change the date within the first 5 minutes of noticing to change the date. Wont change it and wont refund me. Waste of £65 When everything is so expensive in the world now and you have cowboys looking to steal your money and run. Customer service a waste of time. Managers no use and never rang to help sort it! AVOID AVOID AVOID
17. marts 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Good morning Nathan,
We'd like to investigate this for you straight away and arrange for a member of the team to call you to help with your situation. If you could please provide your contact details and policy number as soon as possible via Trustpilot private message that would be appreciated.
Kind regards,
The Briefly Team
Date was changed from what I set up…
Date was changed from what I set up tried to contact them but as it was late evening was no body to contact so had to email had no Response when I spoke to customer services no help was offered at all to rectify or even discount correct date I tried to be reasonable even though I don't believe i was at fault won't be using them again
10. marts 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Good afternoon Align,
We'd like to investigate this for you straight away and arrange for a member of the team to call you to help with your situation. If you could please provide your contact details and policy number as soon as possible via Trustpilot private message that would be appreciated.
Kind regards,
The Briefly Team
very helpful and informative ,spoke to…
very helpful and informative ,spoke to ben top man
7. marts 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Good Afternoon Geoff,
Thank you so much for your excellent feedback and 5-star rating! We will be sure to pass that on to Ben!
Have a great day,
The Briefly Team
Avoid avoid avoid
Avoid avoid avoid
It's not honest company and just you will waste your money,
They have cancelled insurance without any reasonable reason then didn't refund money.its shame how waste my money and time .
18. februar 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Good morning Masooud,
We'd like to investigate this for you straight away and arrange for a member of the team to call you to help with your situation. If you could please provide your contact details and policy number as soon as possible via Trustpilot private message that would be appreciated.
Kind regards,
The Briefly Team
They took my money when I cancelled my…
They took my money when I cancelled my policy within half hour of starting it. They won’t issue a refund or reinstate the policy. Avoid this company.
28. januar 2025
Uopfordret anmeldelse
Besvarelse fra Briefly
Hi - sorry to hear you are disappointed with Briefly. We do try to make it clear that 'we don’t offer refunds or partial refunds on cancelled policies – even if there are several days of the policy remaining, so please make sure you are purchasing insurance that matches your requirements'.
made an error on my insurance and was…
made an error on my insurance and was resolved swiftly
10. december 2024
Uopfordret anmeldelse
Besvarelse fra Briefly
Good morning Dylan,
Thank you so much for your excellent feedback and 5-star rating!
Have a great day,
The Briefly Team
Excellent customer service
Excellent customer service from Ben today.
He went above and beyond working with his team to process my car insurance policy.
6. september 2024
Uopfordret anmeldelse
Besvarelse fra Briefly
Good morning SarahLou,
Thank you so much for your excellent feedback and 5-star rating!
Have a great day,
The Briefly Team
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