Positive experience. We bought the very same model from 15 years ago noting a few improvements. Why the same: white, slender footprint that does not take up much space on the kitchen counter in... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Awesome customer service. Our Breville toaster quit while still under warranty. After a short discussion with a customer service agent, Breville delivered a new one to my door within a couple of days.... Se mere
I have purchased many Breville products and this is the first I have had to contact about problems after being used for only one time. The phone customer service representative was very helpful and... Se mere
It took almost 2 months from my initial compliant for my machine to be exchanged after multiple emails, phone calls , video calls Shipping my defective machine for so called repair and return,... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Breville is based in Sydney, Australia with the US office located in Los Angeles. We design and engineer kitchen tools to deliver commercial quality performance that look great and are easy to use. We are passionate about listening to what obstacles the home chef encounters and creating a simple solution.
Kontaktoplysninger
19400 S Western Ave, 90501, Torrance, USA
- 3107553097
- productreviews@brevilleusa.com
- breville.com
4,1
God
11 t anmeldelser
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Outstanding customer service.
Lucky was very professional from the onsite of our conversation. He was patient and extremely helpful in resolving my issue.
He is a fantastic representative of your company.
8. maj 2026
Spoke with a young gentleman so helpful…
Spoke with a young gentleman so helpful and patient addressing my issue and at my age of 85 and not completely computer savvy he was still able to direct us to be sure we understood and was able to deal with our issues, thank you Evelyn Cote
8. maj 2026
Great customer service!
I really appreciate you working with me, and sending a new mixer. I knew that Breville makes top rated products, that's why I ordered the original mixer which my husband and I both loved using. I hope the new one lasts longer than the first one. The first CSR didn't seem to understand what the issue was, and sent another set of beaters which didn't solve the problem. However, further correspondence fixed the issue.
28. april 2026
REVIEW OF PHONE CONVERSATION WITH YOUR REPRESENTATIVE: The man I spoke with was knowledgeable
The man I spoke with was knowledgeable, patient, articulate and service-oriented. You could not do better than to have such a representative of your company.
8. maj 2026
Uopfordret anmeldelse
Quick to respond
Quick to respond. I ended up fixing the problem myself but I was happy with the responses I got from the team.
7. maj 2026
Some of the best customer service I’ve…
Some of the best customer service I’ve ever experienced tbh! The rep really understood the product and patiently helped me troubleshoot over the phone.
8. maj 2026
Good interaction
1. maj 2026
A part of my top dropped onto my…
A part of my top dropped onto my blender and it got damaged. I called to buy a replacement, you sent me one - complimentary. In addition to making the finest equipment, this was above and beyond service. Thank you.
8. maj 2026
Great service
Great service. The assistant spent a lot of time helping us with our issue and also sent us links to follow.
8. maj 2026
Your team resolved my issue quickly
Your team resolved my issue quickly - we have our replacement oven and have used it several times already - I think it will be our new favorite kitchen appliance!! Thanks so much!
7. maj 2026
Communication is always helpful and immediate. I have had to contact Breville on two occasions and both times they have fixed my problem to my satisfaction.
Communication is always helpful and immediate. I have had to contact Breville on two occasions and both times they have fixed my problem to my satisfaction. I would definitely but another Breville product with no hesitation.
28. april 2026
Customer service was fantastic
Customer service was fantastic! Sent me a new jug right away. I could not have asked for more. Customer for life!
6. maj 2026
Excellent communication with Alicia
Excellent communication with Alicia. Delighted I will get a replacement machine too.
7. maj 2026
Junior Ndulelisa was exceptional in…
Junior Ndulelisa was exceptional in helping to resolve my issue. He is polite, professional and speaks very clearly.
6. maj 2026
good customer service
I talked to Junior. he was very good and explained everything to me
7. maj 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.