Positive experience. We bought the very same model from 15 years ago noting a few improvements. Why the same: white, slender footprint that does not take up much space on the kitchen counter in... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Awesome customer service. Our Breville toaster quit while still under warranty. After a short discussion with a customer service agent, Breville delivered a new one to my door within a couple of days.... Se mere
I have purchased many Breville products and this is the first I have had to contact about problems after being used for only one time. The phone customer service representative was very helpful and... Se mere
It took almost 2 months from my initial compliant for my machine to be exchanged after multiple emails, phone calls , video calls Shipping my defective machine for so called repair and return,... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Breville is based in Sydney, Australia with the US office located in Los Angeles. We design and engineer kitchen tools to deliver commercial quality performance that look great and are easy to use. We are passionate about listening to what obstacles the home chef encounters and creating a simple solution.
Kontaktoplysninger
19400 S Western Ave, 90501, Torrance, USA
- 3107553097
- productreviews@brevilleusa.com
- breville.com
Har besvaret 98 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
good customer service
I talked to Junior. he was very good and explained everything to me
Rep quickly took care of issue
Rep quickly took care of issue, and received replacement micro in a couple of days
Very responsive and helpful in dealing…
Very responsive and helpful in dealing with a problem with my new coffee maker. Fully resolved.
Lucky & Junior Rock!
Lucky was so kind to send me the beaters, but when they arrived, they were regular beaters, not whisks. i contacted Breville, and Junior listened to what happened and kindly righted the order to two whisks. Both Lucky and Junior went above and beyond with helpfulness and kindness to me.
i am happy with my new mixer and will certainly turn to Breville in future kitchen purchases!
Such a knowledgeable and effective…
Such a knowledgeable and effective person I was fortunate enough to speak with. Very kind and patient while I was able to explain my situation and then be able to professionally explain to me why I was having the trouble.
the person on the phone was so nice and…
the person on the phone was so nice and receptive. Understood my problem and took care of it right away.
Excellent customer service for Compact Wave Soft Close microwave
I had a problem with the inside of my microwave. The team was very responsive and stood behind their product 100 %. I’m really glad, because I like everything about this Compact Wave Soft Close microwave—its size, its appearance, its controls and its functions. My high opinion of Breville continues. Great product, great service.
Solved my issue quickly and…
Solved my issue quickly and courteously. Replaced a new product that was faulty out of the box.
THERE WAS A QUICK PHONE RESPONSE DIRECT…
THERE WAS A QUICK PHONE RESPONSE DIRECT TO THE REP without endless dumb AI attempts to fix the problem. REP was most helpful, patient, and courteous and solved the problem, I hope.
Keep up with what you are doing.
Really helpful and patient with me as…
Really helpful and patient with me as explored all the various options.
Resolved issue and provided the terms I…
Resolved issue and provided the terms I needed. Also provided great customer service. Pleasant and empathetic.
The person was very helpful and…
The person was very helpful and knowledgeable. In general, the volume on Breville’s end could be higher.
Excellent customer service and Victor…
Excellent customer service and Victor was professional and all went seamless for my replacement part.
Unfortunate, but Breville handled it very well.
Everyone has tried to do what is possible to help us with our broken toaster oven: from expediting delivery, getting us a new unit, and helping with problems with UPS. It is a shame the oven had this issue, but Breville handled it very well.
Efficiency
My problem was handled quickly and efficiently by the Breville customer service team.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








